Cancellation service N°1 in Canada
Contract number:
To the attention of:
Cancellation Department – Nooro
13‑4 Alliance Blvd., Suite 449
L4M 7G3 Barrie
Subject: Contract Cancellation – Certified Email Notification
Dear Sir or Madam,
I hereby notify you of my decision to terminate contract number relating to the Nooro service. This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual notice period.
I kindly request that you take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper receipt of this request;
– and, where applicable, send me the final statement or balance confirmation.
This cancellation is sent to you by certified email. The sending, timestamping and integrity of the content are established, making it equivalent proof meeting the requirements of electronic evidence. You therefore have all the necessary elements to process this cancellation properly, in accordance with the applicable principles regarding written notification and contractual freedom.
In accordance with the Consumer Rights Act 2015 and data protection regulations, I also request that you:
– delete all my personal data not necessary for your legal or accounting obligations;
– close any associated personal account;
– and confirm to me the effective deletion of data in accordance with applicable rights regarding privacy protection.
I retain a complete copy of this notification as well as proof of sending.
Yours sincerely,
16/01/2026
Cancellation Nooro: Easy Method
What is Nooro
Overview
Nooro is an online research platform operated by Nooro Inc. that offers a subscription service called Nooro VIP, providing access to premium content and features inside the Nooro app or website. Subscriptions are billed on a recurring basis according to the plan selected (monthly or annual).
How to cancel Nooro
- Identify how you subscribed: check whether the subscription was purchased through the Nooro website/account, Apple App Store, Google Play, or another app marketplace; the cancellation method depends on where the payment is billed.
- If you subscribed through the Nooro website or your Nooro account: sign in, go to Account or Subscription settings, choose the active Nooro VIP subscription and follow the Cancel subscription link; save any confirmation or cancellation ID you receive.
- If you subscribed through the Apple App Store or Google Play: cancel the subscription from your Apple ID subscriptions (Apple Support) or from Google Play subscriptions (Google Play Help); refunds and cancellations for app-store purchases are handled by the store.
- If you cannot cancel online, contact Nooro support through the app or the contact options provided on Nooro’s website and request cancellation in writing; keep copies of your messages and any responses.
- As an alternative, you may send a written cancellation letter by registered mail (raccomandata A/R) to Nooro’s Canadian address: Nooro Inc. o/a Nooro Online Research, 13‑4 Alliance Blvd., Suite 449, Barrie, Ontario, L4M 7G3; include your account name, email, subscription details and a clear statement that you are cancelling the subscription.
What happens when you cancel
When you cancel, automatic renewal is typically stopped so you will not be charged for the next billing period. In most cases you will retain access to Nooro VIP features until the end of the period you already paid for (for example, the remainder of the month for a monthly plan or the remainder of the year for an annual plan).
Account data and settings are generally retained according to Nooro’s data retention and privacy policy; if you want copies of your data or to delete your account entirely, request that specifically when you cancel and keep written confirmation.
Will I get a refund?
Nooro’s refund outcomes depend on timing, the plan, and where the purchase was made. Many digital subscription providers do not automatically issue refunds for completed billing periods, but may offer a refund or pro‑rated credit at their discretion. If you purchased through Apple or Google, refund requests must usually be handled through the respective store, which has its own refund evaluation process.
Statutory exceptions can apply under Canadian consumer protection laws (for example, if the service was misrepresented or there was an unfair practice). If you believe a refund is required by law, raise the issue with Nooro support and, if needed, file a complaint with your provincial consumer protection office or seek other remedies.
Nooro plans and pricing
Your consumer rights in Canada
Canadian consumer protections are a mix of federal and provincial rules. Merchants must not use deceptive practices and should disclose terms such as auto‑renewal clearly. Provincial consumer protection statutes (for example, Ontario’s Consumer Protection Act) and guidance from the federal Competition Bureau address unfair practices and mandatory disclosure for recurring payments.
If you experience misleading advertising, unauthorized charges, or difficulty cancelling, you can complain to your provincial consumer protection office, report issues to the Competition Bureau, or dispute charges with your credit card issuer. Remedies vary by province and by the facts of the case; consider seeking specific legal advice for disputes that cannot be resolved directly.
Customer experiences
User experiences with subscription cancellation services like Nooro are mixed. Many customers report straightforward cancellation and continued access through the paid period when they cancel through the correct channel (app store or account settings), while others report delays in receiving confirmation or needing follow‑up with support.
Reports commonly note that purchases through app stores add a layer of complexity: refunds and reversals are subject to the app store’s policies and timelines. Keeping clear records and cancelling before renewal dates tends to reduce problems.
Documentation checklist
- Account email and username used for Nooro
- Subscription plan name (e.g., Nooro VIP Monthly / Annual) and billing date
- Order number, receipt, or transaction ID
- Screenshots or copies of subscription settings showing active billing
- Any correspondence with Nooro support and confirmation of cancellation
- Bank/credit card statement entries showing charges
Common mistakes
One common mistake is attempting to cancel in the wrong place: if the subscription was bought through Apple or Google, cancelling in your Nooro account does not stop the app‑store renewal. Example: a user cancels inside the Nooro app but forgets to cancel the Apple subscription, and Apple automatically renews.
Another frequent error is waiting until after renewal to cancel, expecting an automatic refund; many providers do not refund past billing periods. Also, not saving or requesting a cancellation confirmation can make disputes harder to resolve.
Comparative recap
After cancelling
After you cancel, keep confirmation emails or screenshots and monitor your statements to ensure no unexpected renewals. If an unauthorized renewal charge appears, contact Nooro support first with your documentation and then your payment provider if necessary.
Helpful links for next steps and official guidance: Competition Bureau of Canada, Government of Canada - Consumer Protection, Ontario Consumer Protection, Apple support - subscriptions, Google Play Help - subscriptions, and Canadian Anti‑Fraud Centre.
Address
Nooro Inc. o/a Nooro Online Research
13‑4 Alliance Blvd., Suite 449
Barrie, Ontario, Canada, L4M 7G3
Note: You may send a cancellation letter by registered mail (raccomandata A/R) to the above address; include your account details and keep proof of mailing and delivery.