Cancellation service N°1 in Unknown
Contract number:
To the attention of:
Cancellation Department – Pixie-Star
valid
Subject: Contract Cancellation – Certified Email Notification
Dear Sir or Madam,
I hereby notify you of my decision to terminate contract number relating to the Pixie-Star service. This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual notice period.
I kindly request that you take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper receipt of this request;
– and, where applicable, send me the final statement or balance confirmation.
This cancellation is sent to you by certified email. The sending, timestamping and integrity of the content are established, making it equivalent proof meeting the requirements of electronic evidence. You therefore have all the necessary elements to process this cancellation properly, in accordance with the applicable principles regarding written notification and contractual freedom.
In accordance with the Consumer Rights Act 2015 and data protection regulations, I also request that you:
– delete all my personal data not necessary for your legal or accounting obligations;
– close any associated personal account;
– and confirm to me the effective deletion of data in accordance with applicable rights regarding privacy protection.
I retain a complete copy of this notification as well as proof of sending.
Yours sincerely,
18/01/2026
Cancellation Pixie-Star: Step-by-Step
What is Pixie-Star
Pixie‑Star appears to be a subscription service associated with the domain pixie-star.com. There is no verifiable public information about an official company presence, clear terms of service, or published cancellation and refund policies for App Store, Google Play, or web subscriptions.
Because the domain has been flagged by third‑party services for untrustworthiness and users have reported problems, treat communications and charges from Pixie‑Star cautiously and document all interactions.
How to cancel Pixie-Star
Below are the recommended steps based on available reports and common cancellation routes for subscription services. There is no guaranteed official cancellation channel published by Pixie‑Star.
- Check your subscription source first: if you subscribed through Apple App Store, cancel via Apple Subscriptions; if through Google Play, cancel via Google Play Subscriptions. Cancelling there stops future billings from the platform in many cases.
- If you subscribed on the Pixie‑Star website, attempt to locate an account or subscription section on the site to cancel; use any account email/password you created and take screenshots of the account pages and any cancellation confirmations.
- Contact the phone number reported by a user: 1‑833‑995‑6886. This number may connect to Pixie‑Star support according to user reports, but it is unverified - document the date, time, and the name of the agent if you call.
- If you are unable to cancel via the above methods, contact your bank or credit card issuer to block future charges or to dispute unauthorized or recurring charges. Ask your bank about the process and any time limits for chargebacks.
- Keep records: save emails, screenshots, billing statements, and any chat or call logs. If cancellation is confirmed, keep the confirmation until refunds and account status are resolved.
What happens when you cancel
Because Pixie‑Star has no published cancellation policy, the effects of cancelling will depend on how you were billed. If cancelled through Apple or Google, you typically retain access until the end of the paid period and future renewals stop. If cancelled directly on a website, access rules depend on the (unpublished) terms Pixie‑Star uses.
Data retention and account deletion are unclear. Without explicit terms, you should not assume Pixie‑Star will remove your personal data on request. If you want data removed, request deletion in writing and keep a copy of your request and any responses.
Will I get a refund?
No verified refund policy was located for Pixie‑Star. There is no confirmation of a 14‑day cooling‑off right or any standard refund availability. Because the service’s terms are not public, refunds are not guaranteed and appear to be handled inconsistently.
If you believe charges are unauthorized or deceptive, you can request a refund from the platform you used to subscribe (Apple/Google) or contact your bank or card issuer to dispute the charge. Time limits and success rates vary, so act promptly and provide supporting evidence such as transaction records and any correspondence.
Pixie-Star plans and pricing
| Plan | Price | Billing cycle |
|---|---|---|
| Varies | Varies | Varies |
Your consumer rights in Canada
General Canadian consumer protection laws provide rights against unfair practices and misleading representations, but how they apply to Pixie‑Star depends on whether a Canadian business presence can be established and specific terms of sale. The typical 14‑day cooling‑off period or statutory refund rights may not automatically apply if the merchant does not present clear terms or a formal business address.
If you suspect fraud or deceptive conduct, you can report it to your provincial consumer protection office and to federal authorities such as the Competition Bureau. For disputes involving credit or debit card charges, your card issuer is often the most direct remedy through a chargeback or dispute process.
Customer experiences
Public reports include complaints about unexpected charges and difficulty cancelling, including a Reddit thread where users described trouble terminating trial memberships and seeking refunds. Third‑party site ScamAdviser has flagged the pixie‑star.com domain as highly untrustworthy. There are few if any verified positive reviews or official responses from Pixie‑Star to balance these reports.
Given the absence of clear, official support channels and conflicting user reports, many consumers have had a negative experience dealing with charges and cancellations.
Documentation checklist
- Copies or screenshots of subscription confirmation, billing statements, any emails or messages from Pixie‑Star, screenshots of account or cancellation attempts, dates/times of calls and the phone number used, and any cancellation confirmations.
Common mistakes
Common mistakes include assuming an email from the service is sufficient to cancel without updating the original subscription source (App Store/Google Play/bank); failing to document interactions; and delaying contacting the bank or platform when unauthorized charges appear. Another frequent error is relying on an unverified phone number or contact that provides no written confirmation - always request and keep written confirmation of any cancellation.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| Apple App Store | Unclear / request via Apple | Moderate (use Apple account subscription settings) |
| Google Play | Unclear / request via Google | Moderate (use Google Play subscription settings) |
| Pixie‑Star website / support | Not verified / unlikely | High (no clear published processes; user reports of difficulty) |
After cancelling
After you cancel, monitor your bank and card statements closely for any further charges and keep all documentation of the cancellation. If charges continue, contact your card issuer to request a stop or dispute the charge. Consider changing passwords if you used the same password elsewhere and request account deletion if you can reach support.
For further information and to report concerns or look up community experiences, useful resources include the Reddit thread reporting cancellations (Reddit: Pixie‑Star thread), the ScamAdviser page (ScamAdviser: pixie‑star.com), Apple and Google support pages for subscription management, and federal consumer resources such as the Competition Bureau (competitionbureau.gc.ca).
Address
No valid postal address for Pixie‑Star was found in Canada or elsewhere. Reported contact information is limited; a phone number mentioned by users is 1‑833‑995‑6886 but it is unverified. If you need to escalate, contact your card issuer, your provincial consumer protection office, or the Competition Bureau.