Cancellation service N°1 in United States
Contract number:
To the attention of:
Cancellation Department – Pray.Com
4607 Lakeview Canyon Rd. #456
91361 Westlake Village
Subject: Contract Cancellation – Certified Email Notification
Dear Sir or Madam,
I hereby notify you of my decision to terminate contract number relating to the Pray.Com service. This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual notice period.
I kindly request that you take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper receipt of this request;
– and, where applicable, send me the final statement or balance confirmation.
This cancellation is sent to you by certified email. The sending, timestamping and integrity of the content are established, making it equivalent proof meeting the requirements of electronic evidence. You therefore have all the necessary elements to process this cancellation properly, in accordance with the applicable principles regarding written notification and contractual freedom.
In accordance with the Consumer Rights Act 2015 and data protection regulations, I also request that you:
– delete all my personal data not necessary for your legal or accounting obligations;
– close any associated personal account;
– and confirm to me the effective deletion of data in accordance with applicable rights regarding privacy protection.
I retain a complete copy of this notification as well as proof of sending.
Yours sincerely,
17/01/2026
Cancellation Pray.Com: Easy Method
What is Pray.Com
Pray.Com is a faith-based digital service that offers daily devotionals, audio programs, Bible reading plans, children’s stories, and content from various ministers. It provides both free content and a paid subscription tier that unlocks additional features and ad-free playback.
How to cancel Pray.Com
- Website (pray.com): Log in at pray.com → Profile → Manage Subscription → Cancel. Cancel at least 24 hours before your free trial ends to avoid a charge. Note: deleting your account does NOT cancel an active subscription.
- iOS / App Store: Cancel via iOS Settings → [Your Name] → Subscriptions → select Pray.com → Cancel Subscription. Do not rely on uninstalling the app alone; you must cancel through Apple settings. Cancel more than 24 hours before the trial ends to avoid being charged.
- Google Play (Android): Open Google Play Store → Menu → Subscriptions → Pray.com → Cancel Subscription. Or via the web: Google Play Subscriptions → Manage → Cancel. Cancel more than 24 hours before the trial ends to avoid a charge.
What happens when you cancel
When you cancel a Pray.Com subscription, your access to paid features typically continues until the end of the current billing period or trial. After the subscription ends, you will revert to the free tier and lose access to subscriber-only content and ad-free playback. Auto-renewal is stopped, so you will not be charged in the next billing cycle provided the cancellation was completed in time. Your account data (profile, saved content, history) may remain on Pray.Com according to their privacy policy; cancelling the subscription does not necessarily delete your account or personal data unless you take separate action to delete the account.
Will I get a refund?
Refund eligibility depends on how you subscribed. If you cancelled through the Pray.Com website, a "Refund" button may appear after cancellation and Pray.Com states refunds are issued within 5 - 10 business days. For subscriptions purchased through Apple’s App Store, Pray.Com cannot issue refunds - you must request refunds directly from Apple. For Google Play purchases, refunds must be requested from Google Play; Pray.Com refers users to Google for play-store refunds. Pray.Com also notes there are no automatic prorated credits for mid-term cancellations via the website. Canadian statutory rights (see next section) can affect refund entitlement regardless of Pray.Com’s stated policy.
Pray.Com plans and pricing
| Plan | Price | Billing |
|---|---|---|
| Pray.Com subscription | Varies | Varies |
Your consumer rights in Canada
Under Canadian consumer protection rules, many provinces provide a cooling-off period (commonly 14 days for distance contracts) that can apply to online purchases and subscriptions, although applicability to auto-renewing digital subscriptions can vary by province. Consumers in Canada may have statutory rights to a refund for the unused portion of a subscription if cancellation occurs within the applicable cooling-off period; a vendor’s stated “no refunds” policy may not override provincial law. If you believe Pray.Com’s policy conflicts with your statutory rights, check your provincial consumer protection legislation (for example Ontario or Quebec statutes) and consider contacting your provincial consumer protection office or a consumer rights advisor. If you were charged after cancelling, you may also contact your card issuer to dispute unauthorized charges and ask for a chargeback.
Customer experiences
User reviews are mixed. Positive feedback notes that the free content is broad and engaging (Bible-in-a-Year, themed series, children’s stories) and that some users find the app layout and content diversity excellent. Negative reports focus on billing problems: many users allege unauthorized charges or recurring billing after cancellation, and some complain about poor customer support or automated responses. Other criticisms include continued ads despite donations and concerns about commercial content. These experiences suggest keeping careful records of cancellations and confirmation receipts.
Documentation checklist
- Account email and username used for Pray.Com
- Subscription confirmation or receipt (email or in-app)
- Screenshot or confirmation of the cancellation screen and timestamp
- Bank/credit card statements showing the charge(s)
- Any correspondence with Pray.Com support (emails, chat transcripts)
- If you mail notification, proof of delivery (registered mail receipt)
Common mistakes
A common mistake is uninstalling the app and assuming the subscription is cancelled; for App Store and Google Play purchases you must cancel through Apple or Google settings. Another frequent error is cancelling too late - many users are charged because cancellation was attempted within the final 24 hours of a trial or billing cycle. Failing to save confirmation screenshots or cancellation emails makes disputes harder to resolve. Finally, some users presume Pray.Com can refund App Store or Google Play purchases; refunds for those purchases must be requested from Apple or Google respectively.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| Website (pray.com) | Refund button may appear after cancelling; refunds issued within 5 - 10 business days per Pray.Com | Medium |
| iOS / App Store | Pray.Com cannot refund; request refund from Apple via Apple Support | Medium - High |
| Google Play (Android) | Request refund from Google Play; Pray.Com refers refunds to Google | Medium |
After cancelling
Keep copies of cancellation confirmations, screenshots, and transaction records. If you don’t receive a confirmation email after cancelling on the website, check the subscription status online and take screenshots of the cancellation page. For App Store or Google Play purchases, use Apple’s or Google’s refund request forms if you need a refund: Apple Support (use the “Report a Problem” / refunds pages) and Google Play Help pages. If you were charged after cancelling, contact your bank or card issuer to dispute the charge and consider filing a complaint with your provincial consumer protection authority. For written requests to Pray.Com, sending a physical notice by registered mail (raccomandata A/R) gives proof of delivery and is recommended if email support does not resolve the issue. Helpful links: Pray.Com website https://pray.com, Apple refund & subscriptions pages Manage subscriptions and Request a refund, Google Play subscriptions & refunds Manage or cancel subscriptions and Request a refund.
Address
Pray.com
4607 Lakeview Canyon Rd. #456
Westlake Village, CA 91361
United States