Cancellation Rci: Easy Method

What is Rci

RCI (Resort Condominiums International) is a global vacation exchange network that lets owners of timeshare weeks or points-based memberships trade their allotted vacation time for stays at other affiliated resorts. In Canada RCI operates subscribing memberships for both Points and Weeks, handling reservations, member services and associated annual or multi-year fees.

How to cancel Rci

• Review your membership documents and the membership type (Points or Weeks) to identify notice periods, renewal dates and any contractual cancellation requirements.
• Decide your preferred cancellation method (online account, phone or formal written notice). For formal proof and best results, send written notice by registered mail (return receipt requested) to the address below; include your membership number, full name, contact details and a clear statement that you wish to cancel and not be auto-renewed.
• If calling, note the representative’s name, date/time of call, and any confirmation number; follow up in writing to create a record.
• Keep copies of your contract, payment receipts, the cancellation letter, tracking details and any confirmation from RCI. If you expect a refund, confirm timing and method in writing.

What happens when you cancel

When RCI processes a cancellation, your access to reservations and member services will typically end at the termination date stated in your contract or after the paid membership period. Cancellation stops future automatic renewals, but does not necessarily erase past obligations such as unpaid fees. RCI will retain contact and transaction data as required by its privacy policy and applicable law; request confirmation in writing of the cancellation and the effective date.

Will I get a refund?

Refunds depend on your membership terms and local consumer law. In many cases annual or multi-year membership fees are non-refundable after the membership term begins or after automatic renewal, unless the contract or provincial law provides otherwise. Possible exceptions include cancellations made within a contractual or statutory “cooling-off” period, proven billing errors, or if RCI agrees to a pro‑rata refund. Always request the refund policy in writing when you cancel and keep any written confirmations.

Rci plans and pricing

All fees include applicable Canadian GST/HST and are effective December 1, 2024, as published by RCI Canada ULC.

Your consumer rights in Canada

Consumer protection for timeshare and membership contracts is governed primarily by provincial law; rights and cooling-off periods vary by province. You may have statutory remedies if terms are unfair, if you were misled at the time of sale, or if the supplier breached the contract. For suspected deceptive practices you can contact your provincial consumer protection office and the Competition Bureau of Canada (competitionbureau.gc.ca). If you need legal advice about your specific situation, consider contacting a consumer protection clinic, local legal aid office, or a lawyer experienced in contract and consumer law.

Customer experiences

Members report mixed experiences: some find cancellation straightforward when following the contract and using the online account or phone with clear documentation, while others encounter delays, retention calls and requests for additional confirmation. Customers who use registered mail and request written confirmation typically have a stronger record if disputes arise. Expect customer service to offer alternatives or reinstatement options; remain firm and insist on written confirmation of cancellation and any refund decisions.

Documentation checklist

• Membership/contract number and a copy of your membership agreement
• Proof of payments (receipts, bank/credit card statements for membership fees)
• Any correspondence with RCI (emails, chat transcripts) and notes from phone calls (date, time, representative)
• Your written cancellation notice (keep a dated copy) and registered mail tracking/return-receipt
• Identification (government ID) and current contact information

Common mistakes

Common errors include assuming an online cancellation or a phone call is sufficient without obtaining written confirmation, failing to confirm the effective cancellation date, and not checking whether automatic renewal has a notice period. Some members forget to keep copies or proof of delivery for written cancellations; others overlook outstanding fees or the reinstatement charge that may apply if they later rejoin. Example: a member cancels by phone but does not receive confirmation and is later billed because the membership was not formally processed - always follow up in writing and keep the proof.

Comparative recap

After cancelling

After cancellation, retain all confirmation and correspondence until any billing disputes are resolved and for at least one year. Monitor your bank/credit card statements for unexpected charges and dispute them promptly with your card issuer if necessary. If you believe your consumer rights were breached, contact your provincial consumer protection office or file a complaint with the Competition Bureau. For account help, reservation enquiries or membership records, check RCI’s support pages and keep a local copy of all communications.

Helpful links: RCI global site (rci.com), Competition Bureau of Canada (competitionbureau.gc.ca).

Address

RCI Banque S.A. Succursale Italiana

Via Tiburtina, 1159, 00156 Roma, Italia

Note: For formal cancellation by letter it is recommended to send registered mail with return receipt (lettera raccomandata A/R), using the above address as indicated for formal notices.