Service de résiliation N°1 en Canada
Madame, Monsieur,
Je vous notifie par la présente ma décision de mettre fin au contrat relatif au service Ridepass.
Cette notification constitue une volonté ferme, claire et non équivoque de résilier le contrat, à effet à la première échéance possible ou conformément au délai contractuel applicable.
Je vous prie de prendre toute mesure utile pour :
– cesser toute facturation à compter de la date effective de résiliation ;
– me confirmer par écrit la bonne prise en compte de la présente demande ;
– et, le cas échéant, me transmettre le décompte final ou la confirmation de solde.
La présente résiliation vous est adressée par e-courrier certifié. L’envoi, l’horodatage et l’intégrité du contenu sont établis, ce qui en fait un écrit probant répondant aux exigences de la preuve électronique. Vous disposez donc de tous les éléments nécessaires pour procéder au traitement régulier de cette résiliation, conformément aux principes applicables en matière de notification écrite et de liberté contractuelle.
Conformément aux règles relatives à la protection des données personnelles, je vous demande également :
– de supprimer l’ensemble de mes données non nécessaires à vos obligations légales ou comptables ;
– de clôturer tout espace personnel associé ;
– et de me confirmer l’effacement effectif des données selon les droits applicables en matière de protection de la vie privée.
Je conserve une copie intégrale de cette notification ainsi que la preuve d’envoi.
Cancellation Ridepass: Easy Method
What is Ridepass
Ridepass is a subscription service that provides access to premium features within the Ride mobile app (pricing and branding in public materials are sometimes shown as Ride.app or Roadpass). It is used to unlock features such as unlimited access to in‑app tools and services for the subscription term.
How to cancel Ridepass
Cancellation steps depend on how you purchased the membership. Below are the typical routes and the actions to take for each purchase channel.
- Website / Billing portal: If you subscribed via the Ridepass website, cancel through the billing portal provided by Ridepass. The portal is usually accessed via a secure link sent to your account email; follow that link and follow the cancellation option to stop auto‑renewal.
- iOS / Apple App Store: If you subscribed through Apple, cancel the subscription in your Apple ID subscription settings in the iOS Settings app or via your App Store account subscriptions. Apple manages billing and will stop future renewals when you cancel there.
- Google Play: If you subscribed through Google Play, cancel via the Google Play Subscriptions manager on your Android device or via play.google.com. Google Play manages renewals for subscriptions purchased through that store.
- Email or phone support: You can also request cancellation by contacting Ridepass customer support by email or phone if those channels are offered; be prepared to provide your account email, order ID or receipt, and the device/platform used to subscribe.
- In‑app account settings: Some users can cancel from within the app account or subscription settings if an in‑app cancellation option is provided; follow the app’s subscription or billing section to cancel.
What happens when you cancel
Cancellation stops automatic renewal of your Ridepass subscription, but you retain access to premium features until the end of your current paid term. Your subscription will not be renewed at the next billing date unless you resubscribe. Account data (such as saved routes or settings) is typically retained according to the provider’s data retention policies; check Ridepass’s privacy or account policies for specifics about data deletion or retention after cancellation.
Will I get a refund?
Ridepass’s publicly stated policy is that membership payments are non‑refundable, though limited exceptions are handled at the company’s discretion within narrow “grace periods.” For new memberships, refund requests may be considered if made within 3 days of purchase; for renewals, requests may be considered if made within 7 days of the renewal. These are discretionary and not guaranteed. Ridepass documentation does not explicitly reference a statutory 14‑day cooling‑off period for Canadian consumers.
Ridepass plans and pricing
| Plan | Price | Period | Features |
|---|---|---|---|
| Ride.app Monthly (USD) | US$11.99 | Monthly | Access all features - no limits; 7‑day free trial |
| Ride.app Yearly (USD) | US$119.90 | Annual | Access all features - no limits; 7‑day free trial; ~16% discount |
Your consumer rights in Canada
Ridepass’s own materials do not explicitly reference Canadian statutory cancellation or refund rights. Consumer protection for digital subscriptions in Canada can vary by province and by the specific nature of the purchase; some protections may apply for misleading practices or unauthorized charges, but there is no universal automatic 14‑day refund right cited in Ridepass documentation. If you believe your rights under provincial consumer protection law have been breached, contact your provincial consumer protection office or seek legal advice. You can also discuss disputes with your payment provider (bank or credit card issuer) for charge reversals where appropriate.
Customer experiences
There is no verified aggregated review data included here. Common themes reported for subscription services similar to Ridepass include: confusion over whether cancellation must be done through the app store or the provider’s website, delays in receiving cancellation confirmations, and requests for refunds being handled on a case‑by‑case basis. Based on the provider’s stated policies, users should expect cancellations to stop renewals while retaining access through the paid period, and refunds only in limited discretionary circumstances.
Documentation checklist
- Account email and username used for the subscription
- Order ID or receipt showing purchase date and amount
- Payment method details (card last four digits or payment provider)
- Device and platform used to subscribe (iOS, Android/Google Play, website)
- Screenshots or copies of subscription pages, confirmation emails, or renewal notices
Common mistakes
Common mistakes include cancelling in the app but not cancelling the App Store or Google Play subscription (or vice versa), assuming cancellation ends access immediately (it typically continues until the paid period ends), and expecting an automatic refund without contacting support within the provider’s stated grace period. Another frequent error is contacting the wrong channel (for example, asking Ridepass to cancel a subscription billed by Apple or Google rather than cancelling via the platform that manages the billing).
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| Website / Billing portal | Refunds are discretionary; not guaranteed | Medium - requires access to billing portal link or account email |
| iOS / Apple App Store | Refunds handled by Apple; Ridepass refunds still discretionary | Low - managed through Apple ID subscription settings |
| Google Play | Refunds handled by Google for Play purchases; Ridepass refunds discretionary | Low - managed via Google Play Subscriptions |
| Email / Phone support | Refunds discretionary and handled case‑by‑case | Varies - may be slower and require verification |
After cancelling
After you cancel, watch for an email confirmation that auto‑renewal has been turned off. Keep your purchase receipt and any confirmation emails until your account no longer has access. If you do not receive confirmation within a few days, contact support and provide the documentation from the checklist above. For Ridepass support and policy details, see the official articles on cancellation and refund policy: How can I cancel my Roadpass Pro membership? and Refund Policy. If you see unexpected charges after cancellation, contact your payment provider to inquire about charge disputes or reversals.
Address
Ridepass, Canada