Cancellation service N°1 in United Kingdom
Contract number:
To the attention of:
Cancellation Department – Rspb
Potton Road
SG19 2DL Sandy
Subject: Contract Cancellation – Certified Email Notification
Dear Sir or Madam,
I hereby notify you of my decision to terminate contract number relating to the Rspb service. This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual notice period.
I kindly request that you take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper receipt of this request;
– and, where applicable, send me the final statement or balance confirmation.
This cancellation is sent to you by certified email. The sending, timestamping and integrity of the content are established, making it equivalent proof meeting the requirements of electronic evidence. You therefore have all the necessary elements to process this cancellation properly, in accordance with the applicable principles regarding written notification and contractual freedom.
In accordance with the Consumer Rights Act 2015 and data protection regulations, I also request that you:
– delete all my personal data not necessary for your legal or accounting obligations;
– close any associated personal account;
– and confirm to me the effective deletion of data in accordance with applicable rights regarding privacy protection.
I retain a complete copy of this notification as well as proof of sending.
Yours sincerely,
17/01/2026
Cancellation Rspb: Easy Method
What is Rspb
The RSPB (Royal Society for the Protection of Birds) is a conservation charity focused on protecting birds and the wider environment through research, reserves, advocacy and public engagement. Memberships and an online shop support its conservation work and provide members with benefits such as access to reserves, publications and discounts.
How to cancel Rspb
- If you subscribed via the Apple App Store or Google Play, cancel the subscription through your Apple ID / Google Play account subscription management - platforms handle renewals and refunds for in‑app subscriptions.
- If you have an online RSPB account, log in at the RSPB membership area (rspb.org.uk/membership), locate your membership details and follow the on‑screen cancellation option to stop future renewals.
- To cancel by email, send a clear request with your full name and membership details to membership@rspb.org.uk and ask for confirmation of cancellation.
- You can also cancel by telephone or in person at an RSPB reserve or local office; provide your membership details and request written confirmation.
- If you prefer postal cancellation or want proof of delivery, send a signed cancellation letter by registered mail (raccomandata A/R) to: Rspb Attn: Customer Service The Lodge Potton Road Sandy SG19 2DL United Kingdom.
What happens when you cancel
When you cancel, future renewals stop and you will not be charged again. You generally retain any paid‑for membership benefits until the end of the period you have already paid for; after that date your membership privileges cease. RSPB should confirm cancellation by email or in writing. Personal data handling and retention follow RSPB’s privacy policy; if you need your data removed or a copy of records, request this explicitly when you cancel.
Will I get a refund?
RSPB’s publicly available information suggests membership cancellations do not usually entitle members to pro‑rata refunds for unused time; you typically keep access until the end of the paid period but do not receive partial repayment. For shop purchases, RSPB offers a 90‑day satisfaction guarantee and processes refunds (or replacements) within about 14 days after return. If you were charged in error or there is a billing mistake, request a refund and provide proof of the charge; purchases made through Apple or Google use those platforms’ refund policies and processes.
Rspb plans and pricing
| Plan | Price |
|---|---|
| RSPB Membership | Varies |
Your consumer rights in Canada
Canadian consumer protection varies by province, and some statutes provide cooling‑off or cancellation rights in specific circumstances; applicability to digital memberships can differ. For physical goods, statutory rights against defective or misrepresented items apply - RSPB’s 90‑day shop returns policy is more generous than typical minimum rights. Electronic subscriptions bought through app stores are governed by Apple or Google terms; if you encounter billing issues you can also contact your payment provider or card issuer about disputed charges. RSPB does not appear to publish Canada‑specific consumer guidance, so cite local consumer protection rules when asserting rights.
Customer experiences
Customer feedback is mixed. Many customers report helpful and friendly service when staff respond, and when shop orders finally arrive they can be well packed and satisfactory. However, common complaints include delayed or missed deliveries, slow or inconsistent refunds from the shop, problems getting promised refunds processed, and difficulty reaching a real person or obtaining clear communication when issues arise. Consider saving all correspondence and proof of postage if disputes arise.
Documentation checklist
- Full name and membership number (or account email)
- Address on the membership record
- Last payment date and payment method (credit card, direct debit, Apple/Google)
- Order numbers or transaction references (for shop purchases)
- Copies/screenshots of account page or cancellation attempts
- Any previous emails or confirmations from RSPB about the membership
- Proof of return shipment or registered mail receipt if mailing a cancellation
Common mistakes
Common errors include attempting to cancel at the wrong place - for example cancelling an RSPB account while leaving an App Store or Google Play subscription active; not supplying a membership number or clear identifying details so staff can locate the account; sending informal emails without requesting confirmation or keeping copies of responses; assuming automatic pro‑rata refunds are standard; and not using registered or trackable postage when sending postal cancellations, which can leave you without proof of delivery.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| App Store / Google Play | Refunds handled by Apple/Google per their policies; RSPB has no public process for in‑app refunds. | Medium - managed through platform subscription settings and platform support. |
| Web - Online | Generally no pro‑rata refund noted; access continues until paid period ends. | Low - self‑serve cancellation via your online account is usually straightforward. |
| Email / Phone / In‑person | No cancellation fees; pro‑rata refunds are not commonly stated and are handled case‑by‑case. | Medium - simple to request but response times can vary and written confirmation is recommended. |
After cancelling
Keep confirmation of your cancellation (email, letter or a screenshot) and any payment records until you are sure no further charges occur. If you paid via Apple or Google, check your subscriptions in the relevant app store to ensure auto‑renewal is off. For shop returns use the RSPB shop returns procedure and retain tracking details; RSPB’s shop returns policy is at the RSPB shop page (search for RSPB shop terms or visit rspb.org.uk). If you have unresolved billing disputes, contact your card issuer or payment provider and consider filing a complaint with your provincial consumer protection office.
Address
Rspb Attn: Customer Service The Lodge Potton Road Sandy SG19 2DL United Kingdom