Cancellation service N°1 in United States
Contract number:
To the attention of:
Cancellation Department – Savage X Fenty
800 Apollo Street
90245 El Segundo
Subject: Contract Cancellation – Certified Email Notification
Dear Sir or Madam,
I hereby notify you of my decision to terminate contract number relating to the Savage X Fenty service. This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual notice period.
I kindly request that you take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper receipt of this request;
– and, where applicable, send me the final statement or balance confirmation.
This cancellation is sent to you by certified email. The sending, timestamping and integrity of the content are established, making it equivalent proof meeting the requirements of electronic evidence. You therefore have all the necessary elements to process this cancellation properly, in accordance with the applicable principles regarding written notification and contractual freedom.
In accordance with the Consumer Rights Act 2015 and data protection regulations, I also request that you:
– delete all my personal data not necessary for your legal or accounting obligations;
– close any associated personal account;
– and confirm to me the effective deletion of data in accordance with applicable rights regarding privacy protection.
I retain a complete copy of this notification as well as proof of sending.
Yours sincerely,
17/01/2026
Cancellation Savage X Fenty: Easy Method
What is Savage X Fenty
Savage X Fenty is a lingerie and apparel brand that offers regular retail purchases as well as a paid membership program called Savage X Rewards (formerly Xtra VIP). The membership provides access to exclusive styles, a member credit roughly equal to the fee, entry into promotions, and other member benefits; membership fees are billed in USD and converted to CAD by your payment provider.
How to cancel Savage X Fenty
- Online (recommended): Sign into your account on the Savage X Fenty website, go to the Membership section and select the option to manage or cancel your Savage X Rewards membership. See the membership help article: Manage or cancel membership.
- By phone: Call Savage X Fenty customer service at 1-855-SAVAGE-X (1-855-728-2439). The line is available 24/7 for Canadian members.
- Alternate timing option: If you prefer not to cancel permanently, you can “Skip The Month” between the 1st and 5th of a month to avoid the billing that occurs on the 6th.
What happens when you cancel
When you cancel a Savage X Rewards membership it stops future recurring billing; you should not be billed after cancellation takes effect. Previously paid membership fees are generally non‑refundable, and any unused Member Credits are not refundable. Access to member-only pricing, credits, and promotions typically ends when the membership term concludes (or immediately, depending on how the account and billing cycle are processed). Retain confirmation of cancellation for your records.
Will I get a refund?
Membership fees are non‑refundable and unused member credits are not refundable. Separate purchase refunds for apparel follow Savage X Fenty’s return policy: full refunds to the original payment method are offered for apparel returned within 14 days of delivery; returns past 14 days but within 60 days may be issued as store credit. In‑store return timeframes (where applicable) differ - members may have up to 90 days, non‑members 30 days. Refunds to the original payment method can take several business days to post; credits may appear faster. For the membership-specific policy, see the membership help article and for returns and refunds see the return policy: Return & Exchange Policy and Membership cancellation details.
Savage X Fenty plans and pricing
| Plan | Price | Period | Features | Notes |
|---|---|---|---|---|
| Savage X Rewards Membership (monthly) | $59.95 USD per month | Monthly | Access to exclusive styles; member credit approximately equal to the fee; entry into giveaways; free underwear/bra after every 5th billing; ability to skip month | Charges are billed in USD and converted to CAD by your card issuer at the time of billing |
Your consumer rights in Canada
Under Canadian consumer protection requirements, businesses must clearly disclose subscription terms, renewal timing, cancellation methods, and any non‑refundable conditions. Consumers have the right to cancel subscriptions without undue barriers and to receive clear pricing and billing disclosures. The 14‑day refund window for online apparel sales aligns with common expectations for returns; provincial variations in consumer protection rules may apply. If membership enrollment or cancellation practices are hidden or misleading, those practices can raise concerns under provincial consumer protection laws.
Customer experiences
Customer feedback is mixed. Positive reports emphasize inclusive sizing, product comfort and quality, helpful website design, and valuable member discounts. Negative reports frequently cite inadvertent or unclear enrollment into the membership at checkout, difficulty cancelling (including claims that cancellation is only possible by phone or via hidden links), unexpected subscription charges, and problems with expired or inaccessible credits. These reports suggest you should carefully review order and membership confirmations and keep records of cancellation attempts.
Documentation checklist
- Account email and username, order number(s) and membership ID (if provided)
- Screenshots of membership enrollment screens, order confirmations, billing statements and any membership disclosures
- Confirmation of cancellation: saved email, website confirmation screen, or call reference number
- Return shipment tracking numbers and receipts (for product returns)
- Proof of payment method used (last four digits of card) and dates of disputed charges
- If you send written cancellation by mail, use registered mail (raccomandata A/R) and retain the proof of delivery receipt
Common mistakes
Common errors include assuming the membership can be cancelled through an app store when it must be managed on the website or by phone, missing the “Skip The Month” window (1st - 5th) and being billed on the 6th, failing to save or request written confirmation of a cancellation, and assuming membership fees are refundable. Other frequent problems arise from not keeping order confirmations or screenshots that show how the membership was presented during checkout, which can matter if a dispute arises.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| Website - Account Membership section | Membership fees non‑refundable; separate product refunds per return policy | Low - cancellation can be completed in your account; retain confirmation |
| Phone - 1‑855‑SAVAGE‑X (24/7) | Membership fees non‑refundable; product refunds follow return policy | Low - direct agent assistance; keep call reference or confirmation |
| App Store / Google Play | Not documented for Canadian memberships - appears not supported; refunds depend on app store policies if applicable | High / Unclear - official Help Center does not provide app cancellation instructions for Canada |
After cancelling
After you cancel, save any confirmation and monitor your bank/credit card statements for any further charges. If you need to return items, follow the return instructions and timelines in the return policy: Return & Exchange Policy. For membership questions and cancellation help see the membership article: Membership details. If you encounter misleading practices or persistent refusal to cancel, you may consider contacting your provincial consumer protection office or filing a complaint with the relevant consumer agency.
Address
For written correspondence or formal notices, send by registered mail (raccomandata A/R) to ensure proof of delivery:
Lavender Lingerie, LLC
800 Apollo Street
El Segundo, CA 90245
United States