Cancellation service #1 in United States
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Simple Life service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancellation Simple Life: Easy Method
What is Simple Life
Simple Life is a subscription-based health and wellness app providing guided programs, habit tracking, an AI coach, and premium content to support mindful eating, hydration, and weight-loss goals. It is available on iOS (Apple App Store), Android (Google Play) and directly through the Simple Life website.
How to cancel Simple Life
- App Store (iOS) - Open your Apple ID settings, go to Subscriptions, find “Simple” and tap “Cancel Subscription.” Cancel at least 24 hours before the end of the billing period to avoid renewal.
- Google Play (Android) - From the Simple app: Profile > Manage subscription > Manage Subscription, or open the Google Play Store > Subscriptions > select “Simple” > Cancel. Do this at least 24 hours before renewal.
- Web / website purchase - In the app: Profile > Manage subscription. Alternatively, sign in on the Simple Life website and cancel from your account settings or email care@simple.life requesting cancellation. You must cancel before renewal - uninstalling the app does not cancel the subscription.
- Commitment plan (3-, 6- or 10-month) - These plans have special rules: you may be eligible for a refund if you cancel within 7 days of purchase; cancelling after that may incur a cancellation fee unless you wait until the plan ends, after which the subscription will auto-renew as the standard plan unless cancelled.
What happens when you cancel
When you cancel, recurring billing for future periods stops; you will typically retain premium access for the remainder of the already-paid billing period. Cancelling through the platform where you purchased (Apple, Google, or the website) is necessary - removing the app from your device does not stop charges. Your account and any stored data are generally retained per Simple Life’s data policy; if you want deletion of your account and data, contact support directly to request that action and confirmation.
Will I get a refund?
Refund eligibility depends on how you purchased and timing. Website purchases: Simple Life states a refund is possible within 30 days if dissatisfied (with additional conditions for some program types - e.g., quarterly subscriptions may require documented program compliance for at least 15 consecutive days). Refunds from web purchases are processed by Simple Life and may take about 14 days to complete. Purchases made through Apple or Google Play must be refunded by Apple or Google under their respective policies (Apple and Google handle refunds and may honor requests at their discretion). In general, subscriptions are non‑refundable except where internal criteria or applicable local “cooling-off” laws apply.
Simple Life plans and pricing
| Plan | Price (USD) | Period | Features |
|---|---|---|---|
| Weekly Premium | US$9.99 | Weekly | Premium access |
| Monthly Premium | US$29.99 | Monthly | Premium access |
| 3-Month Premium | US$59.99 | Quarterly | Premium access |
| Annual Subscription | US$49.99 | Yearly | Premium access |
Your consumer rights in Canada
Canadian consumers have protections under federal and provincial consumer protection laws, including requirements for clear disclosure of automatic renewals and cancellation terms. Many provinces offer a short cooling-off period for some online purchases; Simple Life’s stated 30-day refund policy may meet or exceed those minimums. If you experience unauthorized charges, a company failing to honour a cancellation, or unsatisfactory refund handling, you may pursue a dispute through your card issuer (chargeback), contact your provincial consumer protection office, or file a complaint with the Competition Bureau. This is general information and not legal advice - consult your province’s specific guidance for details.
Customer experiences
Reviews are mixed. Positive feedback highlights an intuitive design, supportive AI coach and staff, empathetic and responsive customer service, and effective habit-tracking that helped many users. Several reviewers report straightforward cancellations and timely refunds when handled via support. Negative reports cite unexpected charges after uninstalling, confusion over auto-renewals, occasional app glitches, and some users saying refunds or dispute resolutions were slow or difficult when purchases were made through app stores or when commitment-plan terms applied.
Documentation checklist
- Order confirmation or receipt (email or in-app)
- Subscription ID or plan name and purchase date
- Screenshots of your subscription status (App Store/Google Play or web account)
- Bank/credit card statement entries showing charges
- Any correspondence with Simple Life (emails, chat transcripts)
- If on a commitment plan: proof of purchase showing plan length and dates
- Date and method of cancellation and any confirmation number or message
Common mistakes
Users commonly assume deleting the app cancels the subscription - it does not. Waiting until the renewal day to cancel risks being charged for the next period because platforms often require cancellation at least 24 hours before renewal. Another frequent issue is cancelling in the app while the purchase was made through Apple or Google; you must cancel through the same account/store where the purchase was made. Failing to keep a confirmation (email or screenshot) can make disputes more difficult. Expect that refunds for purchases made through the App Store or Google Play must be requested through Apple or Google rather than Simple Life.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| App Store (iOS) | Refunds handled by Apple (may be considered within ~30 days at Apple’s discretion) | Easy to cancel via Apple ID; refund outcome variable |
| Google Play (Android) | Refunds handled by Google Play per their policy | Easy to cancel via Google Play or app; refund outcome variable |
| Web (website purchase) | Simple Life may refund within 30 days (additional conditions for some plans) | Moderate - cancel via account settings or email support; keep documentation |
| Commitment Plan (3/6/10 months) | Refund possible within 7 days; cancelling later may incur fees; no fee at plan end | Higher - special terms and potential cancellation fees |
After cancelling
Keep confirmation of cancellation (screenshot or email). If you need a refund for a website purchase, contact care@simple.life and include your documentation; web refunds are typically processed by Simple Life and may take about 14 days. For App Store or Google Play purchases, request a refund through Apple or Google Play support. Useful links: Apple subscriptions/manage - Manage subscriptions on iPhone or iPad; Apple refunds - Request a refund from Apple; Google Play refunds - Request a refund from Google Play; Government of Canada consumer information - Consumer protection and advice. If you prefer a formal paper cancellation, sending a signed cancellation letter by registered mail (return receipt requested) to the company address can provide an additional record.
Address
Simple.Life Apps Inc.
8 The Green, Ste A
City of Dover, County of Kent, DE 19901
USA