Postclic unlimited subscription: promo at 1,47 CAD for 48h with a mandatory first month at 79,87 CAD, then 79,87 CAD per month without commitment
Cancel STUMPTOWN COFFEE
in 30 seconds only!
Cancellation service #1 in Canada
4.9Calculated on 5.6K reviews
I hereby notify you of my decision to terminate the contract relating to the Stumptown Coffee service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Stumptown Coffee: Easy Method
What is Stumptown Coffee
Stumptown Coffee is a specialty coffee roaster and retailer known for sourcing, roasting, and selling coffee beans, subscriptions, and related merchandise. It operates retail locations, an online store, and subscription services for consumers and businesses.
How to cancel Stumptown Coffee
- Confirm your product or service: identify whether you have a one-time order, a subscription, a gift card, or a wholesale account and note the account email, order number or subscription ID.
- Check your account online: log in at stumptowncoffee.com and look for "Account," "Subscriptions" or "Orders" to cancel directly. If an online cancellation option exists, follow it and save any confirmation.
- If you cannot cancel online, contact customer support by phone or email and request written confirmation. Note the date, representative name, and any reference number.
- When written confirmation is required or the company does not respond, send a signed cancellation letter by registered mail (posta raccomandata A/R) to: Legal Department, Stumptown Coffee, Inc., 100 SE Salmon St., Portland, OR 97214. Request a return receipt and keep the tracking number.
- Include the following in your cancellation letter: your full name, account email, order/subscription number, clear statement that you are cancelling the subscription or order, desired cancellation effective date, and a request for written confirmation.
- Follow up: allow up to one billing cycle for processors to reflect the change. If charges continue, contact your payment provider or card issuer to dispute unauthorized charges and provide your cancellation proof.
What happens when you cancel
When you cancel, auto-renewal should stop for future billing cycles; however, access to goods or subscriber benefits may continue until the end of the paid period depending on the terms. Physical orders already shipped will generally be fulfilled and billed, and digital or delivered services may end immediately or at period end according to the service terms.
Stumptown may retain account and transaction data for administrative, legal, and fraud-prevention purposes. If you want data removed, request account deletion explicitly and keep records of that request; data deletion may be governed by company policy and applicable law.
Will I get a refund?
Refunds depend on the product type and timing. One-time purchases that are returned under the seller’s returns policy may be refundable, while perishable goods or opened consumables are often non-refundable. Subscription cancellations are sometimes prorated, sometimes effective at the end of the paid period, and may not trigger a refund for the remaining term. Digital goods and fulfilled shipments commonly do not qualify for refunds.
Exceptions can include unauthorized charges, billing errors, or specific promotional guarantees. If you believe a charge is incorrect, contact Stumptown support and, if necessary, your payment provider or card issuer to dispute the transaction - provide proof of cancellation or correspondence to support your claim.
Stumptown Coffee plans and pricing
| Plan | Price | Billing cycle | Notes |
|---|---|---|---|
| Bean subscription | Varies | Varies | Varies |
| One-time purchases (bags, merchandise) | Varies | N/A | Varies |
| Wholesale / commercial accounts | Varies | Varies | Varies |
| Gift cards | Varies | N/A | Balances vary by purchase |
Your consumer rights in Canada
Consumer protection in Canada is governed primarily at the provincial/territorial level, so cancellation and refund rights vary depending on where you live. There is no single federal “cooling-off” period that covers all subscriptions or online purchases; specific rules may apply to door-to-door sales, telemarketing, or certain distance contracts in some provinces.
If you encounter misleading advertising, unauthorized charges, or an unwilling seller, you can contact your provincial consumer protection office and the federal Office of Consumer Affairs for guidance. You may also dispute unauthorized or erroneous card charges with your bank or card issuer under payment card dispute procedures.
Customer experiences
Many customers praise Stumptown for product quality and flavorful roasts and find the subscription service convenient. Positive experiences often mention responsive staff at retail locations and clear online ordering for straightforward cancellations.
On the other hand, some customers report delays in receiving cancellation confirmations, confusion about proration, or challenges when an account was billed via a third party (for example, app stores or gift platforms). Keeping records of communications and confirmations helps resolve disputes more quickly.
Documentation checklist
- Account email and username
- Order number or subscription ID
- Dates of purchase and last charge
- Copies/screenshots of order confirmation, receipts, and cancellation attempts
- Registered mail tracking number and return receipt (posta raccomandata A/R)
- Copies of correspondence with customer support and notes of phone calls (date, time, representative)
Common mistakes
Common errors include cancelling after the renewal date (resulting in a charge you hoped to avoid), failing to obtain or save a cancellation confirmation, and sending a regular letter instead of registered mail (which provides no proof of delivery). Another frequent mistake is overlooking third-party billing: if your subscription was set up through an app store or payment platform, cancelling with Stumptown alone may not stop charges from that provider.
Assuming cancellation automatically deletes all personal data is also a common misconception - request account deletion explicitly if you want data removed and retain proof of that request.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| Online account cancellation | Possible, depends on timing and product | Low |
| Registered mail to Legal Department (posta raccomandata A/R) | High evidence value for disputes; refund depends on policy | Medium |
| Phone support | Varies; may require follow-up confirmation | Medium |
| In-store cancellation | May be possible for local purchases; refunds depend on store policy | Low to Medium |
| Email cancellation | Acceptable if acknowledged; keep written reply | Medium |
After cancelling
After you cancel, confirm you receive written confirmation and monitor your bank or card statements for any further charges. If charges continue, use your cancellation evidence to dispute them with the merchant and your card issuer. If you want your personal data deleted, request account deletion and retain proof of that request.
Useful resources: Stumptown’s website for account and contact options (stumptowncoffee.com), the Government of Canada Office of Consumer Affairs (Consumer Affairs), and the Canadian Anti-Fraud Centre (antifraudcentre-centreantifraude.ca) or the Better Business Bureau (bbb.org) for complaints and dispute guidance.
Address
Legal Department, Stumptown Coffee, Inc., 100 SE Salmon St., Portland, OR 97214