Cancellation service N°1 in Canada
Contract number:
To the attention of:
Cancellation Department – Unicef
90 Eglinton Avenue East, Suite 400
M4P 2Y3 Toronto
Subject: Contract Cancellation – Certified Email Notification
Dear Sir or Madam,
I hereby notify you of my decision to terminate contract number relating to the Unicef service. This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual notice period.
I kindly request that you take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper receipt of this request;
– and, where applicable, send me the final statement or balance confirmation.
This cancellation is sent to you by certified email. The sending, timestamping and integrity of the content are established, making it equivalent proof meeting the requirements of electronic evidence. You therefore have all the necessary elements to process this cancellation properly, in accordance with the applicable principles regarding written notification and contractual freedom.
In accordance with the Consumer Rights Act 2015 and data protection regulations, I also request that you:
– delete all my personal data not necessary for your legal or accounting obligations;
– close any associated personal account;
– and confirm to me the effective deletion of data in accordance with applicable rights regarding privacy protection.
I retain a complete copy of this notification as well as proof of sending.
Yours sincerely,
18/01/2026
Cancellation Unicef: Easy Method
What is Unicef
UNICEF Canada is the Canadian national committee for the United Nations Children’s Fund (UNICEF), a global organisation that works to protect the rights of children, deliver emergency relief and support long-term programs in health, education and child protection. UNICEF Canada raises funds, promotes awareness and supports UNICEF’s international programmes while providing donors with stewardship and reporting on the use of funds.
How to cancel Unicef
Monthly donations made to UNICEF Canada cannot be cancelled through a public online “self-serve” portal; cancellations, pauses or changes to method or amount are handled directly by UNICEF Canada donor services. Use one of the methods below and ask for written confirmation of the cancellation and a reference number.
- Call UNICEF Canada donor services at 1‑888‑923‑KIND (5463). Provide your full name, address, donor ID or last four digits of the card used, and the date of the last donation. Request confirmation of cancellation by email or mail and note the reference or confirmation details given.
- If you prefer a written notice or need proof of receipt, send a signed cancellation letter by registered mail (for proof of delivery) to UNICEF Canada, 90 Eglinton Avenue East, Suite 400, Toronto, ON M4P 2Y3. Keep a copy and the registered-mail receipt.
- If you experience continued charges after cancellation, contact your bank or card issuer to dispute or stop future payments and retain all correspondence and statements showing the charges.
What happens when you cancel
When you cancel a monthly gift, UNICEF Canada should stop further recurring charges and record the change on your donor record. You may continue to receive a final receipt or acknowledgment for the most recent processed donation. Cancellation does not automatically delete your donor record; your contact and donation history are typically retained for accounting, tax receipt and compliance purposes. If you requested anonymity or other privacy preferences, confirm how those will be applied going forward.
Will I get a refund?
UNICEF Canada does not publish a standard public refund policy or an explicit 14‑day refund window for donations. Refunds or account adjustments are generally handled case‑by‑case by donor services. If you believe a charge is erroneous - such as an unauthorized or duplicate donation - contact donor services immediately and request a refund or adjustment; keep records of the charge and your communications. If UNICEF Canada declines a refund and you believe the charge is improper, you can also raise the issue with your payment provider for dispute resolution.
Unicef plans and pricing
| Plan | Price | Period | Features |
|---|---|---|---|
| Monthly Donation - minimum | C$10.00 per month | Monthly | Lowest recommended starting amount, eligible for tax credit |
| Monthly Donation - example higher tiers | C$20.00, C$25.00, C$30.00, C$35.00 monthly | Monthly | Tiered monthly amounts for greater impact |
| One-time Donation - example amounts | C$20.00, C$50.00, C$100.00, C$150.00, C$250.00, C$500.00 | One-time | Flexible one-off donation amounts available online |
Your consumer rights in Canada
As a donor in Canada you have recognised rights under UNICEF Canada’s donor standards and common Canadian practice: to receive appropriate thanks and acknowledgement; to request anonymity; to access published financial statements and information about how funds are used; and to know whether fundraisers are volunteers, employees or hired agents. UNICEF Canada acknowledges complaints within two business days and has an escalation route (up to the COO) with annual reporting of complaint summaries. UNICEF Canada is accredited by Imagine Canada for financial accountability and fundraising standards. If you have privacy concerns you may also consider privacy protections under Canadian law and, where applicable, raise issues with the Office of the Privacy Commissioner.
Customer experiences
Public and employee reviews of UNICEF are mixed. Globally and in Canada, the organisation is generally trusted for its mission and impact; some employees and supporters praise strong teams, mission alignment and good compensation. At the same time, some former employees report internal challenges such as bureaucratic or difficult management environments. Among donors, there are reported cases (on review sites) of frustration over the difficulty of cancelling recurring gifts and accounts of charges continuing after cancellation; these reports suggest that clear documentation and confirmation are important when you cancel.
Documentation checklist
- Full name and contact information used for the donation
- Donor ID or customer number (if available) and mailing address
- Date(s) and amount(s) of the donation(s) and last charge date
- Payment method details (card type and last four digits, bank account)
- Copy or screenshot of the donation confirmation or receipt
- Record of any prior cancellation attempts (emails, call notes)
- Registered‑mail receipt if you send a physical cancellation letter
Common mistakes
One common mistake is assuming online account self‑service exists; UNICEF Canada’s monthly giving cancellations are handled by donor services rather than a public “cancel subscription” button. Another is failing to obtain written confirmation - calls without a confirmation reference make later disputes harder to resolve. Sending an ordinary (non‑registered) letter without proof of delivery can leave you without evidence if charges continue. Finally, not checking your bank or card statements promptly after cancelling can delay detection of inappropriate continued charges.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| Phone (1‑888‑923‑KIND) | Case‑by‑case; refunds not guaranteed publicly | Low to Medium - immediate interaction; request written confirmation |
| Registered mail (signed letter to headquarters) | Case‑by‑case; refunds not guaranteed publicly | Medium - requires preparation and proof of delivery |
| Online (self‑service) | Not available - no public self‑serve cancellation interface | High / Not available - must contact donor services |
After cancelling
After you cancel, retain all confirmation details and check upcoming bank/card statements for any further charges. If charges continue, contact UNICEF Canada again, provide your confirmation reference and escalate as needed; you may also contact your payment provider to dispute continued charges. For more information on monthly giving, donor expectations and complaints, see UNICEF Canada’s resources: UNICEF Canada - How monthly giving works, Donor Promise and UNICEF Canada complaints policy. For financial accountability information see UNICEF Canada - Financial accountability.
Address
UNICEF Canada
90 Eglinton Avenue East, Suite 400
Toronto, ON M4P 2Y3
Canada