Cancellation service N°1 in United States
Contract number:
To the attention of:
Cancellation Department – Universal Yums
9 Woodland Road, Unit C
07068 Roseland
Subject: Contract Cancellation – Certified Email Notification
Dear Sir or Madam,
I hereby notify you of my decision to terminate contract number relating to the Universal Yums service. This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual notice period.
I kindly request that you take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper receipt of this request;
– and, where applicable, send me the final statement or balance confirmation.
This cancellation is sent to you by certified email. The sending, timestamping and integrity of the content are established, making it equivalent proof meeting the requirements of electronic evidence. You therefore have all the necessary elements to process this cancellation properly, in accordance with the applicable principles regarding written notification and contractual freedom.
In accordance with the Consumer Rights Act 2015 and data protection regulations, I also request that you:
– delete all my personal data not necessary for your legal or accounting obligations;
– close any associated personal account;
– and confirm to me the effective deletion of data in accordance with applicable rights regarding privacy protection.
I retain a complete copy of this notification as well as proof of sending.
Yours sincerely,
14/01/2026
Cancellation Universal Yums: Easy Method
What is Universal Yums
Universal Yums is a subscription snack box service that sends curated snacks and a short cultural booklet from different countries. Boxes vary by plan (Yum Box, Yum Yum Box, Super Yum Box) and are sold in USD with additional shipping to Canada.
How to cancel Universal Yums
- Web (direct via account): Log in to your Universal Yums account (Canada included), go to the "Subscriptions" tab, and tap the "Cancel Subscription" button. This stops future charges; you will still receive any shipments already paid for. Gift subscriptions and annual pre‑paid plans cannot be cancelled or refunded.
- App Store (iOS): If you purchased through Apple, cancel through your iOS device - open Settings → tap your name → Subscriptions → find Universal Yums → Cancel Subscription. Apple handles billing and in‑app purchases; Universal Yums cannot cancel App Store charges for you.
- Google Play (Android): If you purchased through Google Play, cancel in the Google Play Store under Subscriptions → find Universal Yums → Cancel Subscription. You retain access through the end of the paid period.
- Alternate / written cancellation: If the above do not apply or you prefer a written request, contact Universal Yums support via their website or send a cancellation letter to the company. For mailed cancellations, use registered mail (raccomandata A/R) so you have proof of delivery; address is provided at the end of this guide.
What happens when you cancel
When you cancel a Universal Yums subscription directly through your account or the app store method used to purchase, future automatic renewals stop. You will still receive any boxes already paid for or already in transit. In‑app purchases (Apple/Google) follow the respective store’s access rules - typically you retain access until the current paid period ends. Gift subscriptions and annual pre‑paid plans cannot be cancelled or refunded through Universal Yums.
Will I get a refund?
Universal Yums generally does not offer returns because the product is perishable; refunds are issued only in rare instances and solely at the company’s discretion. There is no stated statutory 14‑day cooling‑off right for Canadian customers for this service, so refunds are not an automatic entitlement. If you purchased just before a sale (typically within 7 days) and no other promotion applied, Universal Yums may retroactively honor the sale price on request - contact support to ask about this adjustment.
Universal Yums plans and pricing
| Plan | Price | Period | Features |
|---|---|---|---|
| Yum Box (monthly, USD) | US$17.00 + shipping to Canada US$4.00 | Monthly | 5 - 7 snacks + 12‑page booklet |
| Yum Box (annual prepay, USD) | US$15.00 per box + shipping to Canada US$4.00 | Annual (prepaid) | 5 - 7 snacks + 12‑page booklet |
| Yum Yum Box (monthly, USD) | US$29.00 + shipping to Canada US$6.00 | Monthly | 10 - 12 snacks + 16‑page booklet + bonus content |
| Yum Yum Box (annual prepay, USD) | US$26.00 per box + shipping to Canada US$6.00 | Annual (prepaid) | 10 - 12 snacks + 16‑page booklet + bonus content |
| Super Yum Box (monthly, USD) | US$45.00 + shipping to Canada US$6.00 (some sources list US$13 shipping) | Monthly | 15 - 18 snacks + 16‑page booklet + bonus content |
| Super Yum Box (annual prepay, USD) | US$41.00 per box + shipping to Canada US$6.00 (some sources list US$13 shipping) | Annual (prepaid) | 15 - 18 snacks + 16‑page booklet + bonus content |
Your consumer rights in Canada
In Canada there is no automatic 14‑day cooling‑off or statutory cancellation right specifically for subscription box services like Universal Yums. The company’s policy of no returns for perishable goods is consistent with common legal practice. Refunds are discretionary and may be considered where advertising was misleading or billing errors occurred; in those cases you can raise the issue with Universal Yums and, if needed, with provincial consumer protection authorities. For general federal guidance see the Office of Consumer Affairs.
Customer experiences
Many customers praise Universal Yums for the fun and educational experience of discovering international snacks, saying boxes are good for family activities and cultural discovery. However, reviews also report recurring issues: damaged or missing items, long or failed deliveries, perceived declines in quantity or authenticity of snacks, and difficulties with customer service - in particular around refunds, gift card handling, and undelivered boxes. These mixed experiences suggest checking shipment tracking and keeping documentation if you anticipate needing support.
Documentation checklist
- Account email and username
- Order number(s) and purchase date(s)
- Proof of payment (receipt, last 4 digits of card, or payment screenshot)
- Screenshots of subscription page showing plan and renewal date
- Tracking numbers or delivery confirmation for missing/damaged boxes
- If mailing, a printed cancellation letter and registered mail receipt (proof of posting and delivery)
Common mistakes
Common mistakes include cancelling in the wrong place (for example cancelling on the Universal Yums website when the subscription was purchased through Apple or Google), expecting an automatic refund for a perishable product, or cancelling after the billing cutoff so the next payment still goes through. Another frequent error is not checking whether the subscription was a gift or part of an annual prepaid plan, both of which typically cannot be cancelled or refunded.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| Web (direct via account) | Refunds discretionary; future charges stop. Prepaid annual and gift plans typically non‑refundable. | Easy |
| App Store (iOS) | Apple controls refunds - request through Apple; Universal Yums cannot directly refund in‑app purchases. | Easy (via iOS settings) / refunds via Apple |
| Google Play (Android) | Google handles billing and refund requests; Universal Yums cannot directly change Play Store charges. | Easy (via Google Play) / refunds via Google |
| Alternate methods (support email or mailed letter) | Refunds are discretionary; written requests give a record but do not guarantee refund. | Moderate to Variable |
After cancelling
After you cancel, keep your documentation until the final billing cycle completes and any shipments are delivered. If you need help, contact Universal Yums support through their site Contact page (or the account support area). For App Store purchases see Apple’s subscription support Manage subscriptions on iPhone or iPad; for Google Play see Cancel, pause, or change a subscription. For general consumer guidance in Canada see the Office of Consumer Affairs Industry Canada - Consumer Affairs.
Address
Universal Yums LLC
9 Woodland Road, Unit C
Roseland, NJ 07068
United States