Postclic unlimited subscription: promo at 1,47 CAD for 48h with a mandatory first month at 79,87 CAD, then 79,87 CAD per month without commitment
Cancel WINC
in 30 seconds only!
Cancellation service #1 in Canada
4.9Calculated on 5.6K reviews
I hereby notify you of my decision to terminate the contract relating to the Winc service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Winc: Easy Method
What is Winc
Winc is a direct-to-consumer wine club and online retailer that offers members curated wine selections through an autoship membership model and one-off purchases via its website. Membership features include recurring shipments (autoship), credits for discounts or promotions, and an online account for managing orders and preferences.
How to cancel Winc
- Live Chat or Website Request: The primary method in Winc’s Help Center for Canada/US is to cancel via Live Chat or by submitting a cancellation request through your account on winc.com. Request explicit confirmation of cancellation and a reference number.
- Skip a Month: If you want to pause rather than cancel, use the “Skip a Month” option at least 48 hours before your next monthly processing date to avoid being charged.
- App Store / Google Play Subscriptions: If you subscribed through Apple or Google, you must cancel through the App Store or Google Play subscription settings on your device; Winc does not control cancellations made through those platforms. See Apple’s subscription guide for how to cancel via device settings.
- Committed Orders: If an order has reached the “Committed” stage you cannot cancel it; returns may be subject to restocking fees up to the full order value, so check order status before attempting to cancel.
- Certified Mail for Records: For added protection, send a cancelling notice by certified/registered mail (raccomandata A/R) addressed to Attn: Customer Service and request written confirmation. Keep the tracking/receipt as evidence in case of billing disputes.
What happens when you cancel
After cancellation your autoship will stop and you will no longer receive recurring shipments. Access to your account remains for order history and to redeem any non-expiring credits, but any remaining autoship credits are forfeited at the time of cancellation. Auto‑renewal charges should cease after cancellation, though some customers report delayed charges or issues; keep cancellation confirmation and monitor your payment method for unexpected activity. Personal account data remains governed by Winc’s privacy terms and should remain accessible for records and support inquiries.
Will I get a refund?
Winc states that credits are non-refundable but do not expire; they can be applied to future orders or converted into gift cards per their published terms. If an order is already “Committed,” you cannot cancel it and returning such an order may incur restocking fees up to the order’s total value. There is no clear statement in Winc’s public policy about a 14‑day cooling‑off automatic refund for online recurring purchases; provincial consumer protection rules in Canada may provide specific rights depending on your jurisdiction, but Winc’s terms explicitly note that credits are not refundable and that this was agreed to at sign-up.
Winc plans and pricing
| Plan | Price (CAD) | Notes |
|---|---|---|
| Autoship / Membership | Varies | Winc does not currently ship to Canada; official CAD prices are not published for 2024/2025. |
| One-off Purchases | Varies | Availability and pricing depend on US site listings and shipping restrictions. |
Your consumer rights in Canada
Canadian consumers are protected by provincial statutes that can include a 14‑day cooling‑off period for certain e‑commerce or recurring contracts and rules about automatic renewals. Restocking fees and refund practices must comply with provincial fair business practices; charging an excessive restocking fee or refusing statutorily required refunds may be challengeable. Rights vary by province, so check your provincial consumer affairs office or seek legal advice if you believe Winc’s published terms conflict with statutory protections in your jurisdiction.
Customer experiences
Reviews are mixed. Some customers on platforms like Trustpilot praise Winc’s responsive customer service for resolving delivery issues and going “the extra mile.” However, complaints on Reddit and the Better Business Bureau include reports of unexpected charges after attempted cancellation, forfeited credits with no refunds, and difficulty obtaining clear cancellation confirmations. These experiences underline the importance of getting written confirmation and keeping records of every cancellation attempt.
Documentation checklist
- Account email and username, order numbers and dates, screenshot of account/order status (Committed vs Pending).
- Screenshots or transcripts of Live Chat, confirmation numbers, payment/transaction records showing charges and dates.
- Copies of any cancellation requests submitted through the website, the certified mail receipt and tracking number, and any written responses from Winc.
Common mistakes
Common errors include assuming a cancellation via chat was completed without receiving confirmation, attempting to cancel after an order has moved to “Committed,” and not cancelling App Store/Google Play subscriptions through the platform used to subscribe. Another frequent mistake is expecting credit balances to be refunded - Winc’s policies state credits are non-refundable and are forfeited on autoship cancellation, so failing to use or convert credits before cancelling can result in loss of value.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| Live Chat / Website request | Credits non-refundable; order refunds depend on status (no cancellation once “Committed”); product refunds subject to return policy. | Moderate - generally direct but some customers report billing issues after cancelling. |
| App Store / Google Play | Refunds and cancellation handled by the store per their policies; Winc does not process store cancellations. | Varies - depends on platform process and timing. |
| Certified/registered mail (recorded notice) | Same substantive refund rules apply (credits non-refundable), but provides strong evidence in disputes. | Low to moderate - simple to send but slower to process and confirm. |
After cancelling
After you cancel, keep all confirmation records and monitor your bank or card statements for any unexpected charges. If you need to escalate a billing or refund dispute, use your documentation (chat transcripts, confirmation numbers, certified mail receipts) when contacting Winc support or filing a complaint with consumer protection agencies or the Better Business Bureau. Useful links: Winc Help Center - winc.com FAQ, Apple subscription help - support.apple.com, and BBB complaint listings for Winc - bbb.org.
Address
For certified or registered mail use the following address and include “Attn: Customer Service” and a clear request for written confirmation of cancellation:
Winc Attn: Customer Service 1370 Trancas Street, #417 Napa, CA 94558 United States of America