Cancellation service N°1 in Isle of Man
Contract number:
To the attention of:
Cancellation Department – World Lottery Club
Anglo International House, Level 6, Lord Street
IM1 4LN Douglas
Subject: Contract Cancellation – Certified Email Notification
Dear Sir or Madam,
I hereby notify you of my decision to terminate contract number relating to the World Lottery Club service. This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual notice period.
I kindly request that you take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper receipt of this request;
– and, where applicable, send me the final statement or balance confirmation.
This cancellation is sent to you by certified email. The sending, timestamping and integrity of the content are established, making it equivalent proof meeting the requirements of electronic evidence. You therefore have all the necessary elements to process this cancellation properly, in accordance with the applicable principles regarding written notification and contractual freedom.
In accordance with the Consumer Rights Act 2015 and data protection regulations, I also request that you:
– delete all my personal data not necessary for your legal or accounting obligations;
– close any associated personal account;
– and confirm to me the effective deletion of data in accordance with applicable rights regarding privacy protection.
I retain a complete copy of this notification as well as proof of sending.
Yours sincerely,
14/01/2026
Cancellation World Lottery Club: Easy Method
What is World Lottery Club
World Lottery Club (WLC), trading under Annexio Limited in some markets and sometimes rebranded as LottoGo, is an online lottery concierge service that sells entries to international lotteries on behalf of customers. It markets subscriptions and single-ticket purchases, and operates through an online account system and customer support channels rather than through a Canadian-licensed lottery operator.
How to cancel World Lottery Club
- Attempt an immediate online cancellation: log into your WLC account, go to subscription or billing settings and use any “cancel subscription” or “turn off auto‑renew” option if visible. Note screenshots and timestamps of any on‑screen confirmation.
- Contact customer support by phone: use the contact number shown on WLC’s official site, call during business hours, request a cancellation reference number and the name of the agent, and note date/time and call ID.
- Contact customer support by email: send a clear cancellation request to the support/contact email shown on WLC’s site. Include your account details (name, account/email, last 4 digits of payment method) and ask for written confirmation of cancellation and whether any future payments will be reversed.
- Send a formal postal cancellation: send a signed, dated letter by tracked/certified mail to the head office address (see Address section). State you cancel your subscription immediately and request written confirmation; keep the postal receipt and tracking number.
- If charges continue or WLC refuses, contact your bank or card provider about a chargeback and provide evidence (account records, communications, receipts); consider this as a last resort and act quickly because banks have time limits for disputes.
What happens when you cancel
When cancellation is accepted by WLC, your subscription should stop recurring billing and you should retain any entries or tickets already purchased according to their terms. Access to subscription benefits may end immediately or at the end of the paid period depending on WLC’s policy and the timing of your cancellation. WLC will retain account data as required by its privacy policy; you can request data export or deletion under applicable privacy law, but removal of purchase records is usually limited.
Will I get a refund?
WLC’s official terms do not clearly guarantee a formal 14‑day statutory refund right for all jurisdictions. User reports indicate some members have been able to cancel within the first 14 days and obtain refunds, but other complaints say refunds are uncommon once a subscription has processed. For Canadian customers this means refunds are not guaranteed: you may get a refund if WLC accepts the cancellation and offers one, or if a bank/card chargeback is successful where a charge was unauthorized or misleading. Keep documentation and request a written refund decision from WLC.
World Lottery Club plans and pricing
| Plan | Price | Billing |
|---|---|---|
| Single ticket | Varies | Varies |
| Subscription | Varies | Varies |
| Promotional/Trial offers | Varies | Varies |
Your consumer rights in Canada
Because WLC is not a Canadian‑licensed lottery operator, Canadian lottery statutes (which often make ticket sales final) do not directly apply. Canadian customers instead rely on general e‑commerce protections, provincial consumer protection statutes, the federal Competition Act for misleading practices, and bank/credit‑card dispute procedures. If you suspect unauthorized or deceptive conduct, contact your card issuer promptly to request a dispute or chargeback and keep all communications. You can also file complaints with provincial consumer protection agencies and the Competition Bureau of Canada if you believe advertising or contract terms were misleading.
Customer experiences
Public reviews are mixed but lean negative in complaint forums: many users report difficulty cancelling, unexpected recurring charges, disappearing or unresponsive email threads, and aggressive marketing. Some independent reviews note a user‑friendly interface and valid licensing in some jurisdictions, but these positive technical points do not negate user reports about billing and cancellation issues. Use caution, document interactions, and verify recent user feedback for your country before subscribing.
Documentation checklist
- Account username/email and account ID (if available)
- Order/transaction numbers, dates and amounts (bank or card statements)
- Copies/screenshots of subscription pages, terms, and any opt‑in boxes
- All correspondence with WLC (emails, chat transcripts) and call logs (dates, agent names, reference numbers)
- Postal tracked/registered mail receipt and tracking number if you sent a letter
Common mistakes
Common errors include assuming a short “trial” automatically cancels, not saving proof of opt‑in/checkout pages, and relying only on a verbal phone promise without a written confirmation. Another frequent mistake is letting small, recurring charges continue unchecked - these can accumulate. If you signed up on a mobile device, ensure you checked any pre‑checked subscription boxes during purchase; many complaints mention unclear opt‑in flows and subsequent surprise charges.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| Email to support | Possible but not guaranteed; depends on WLC response | High (users report disappearing replies and delays) |
| Phone call | Possible; may secure immediate cancellation but limited written proof | High (users report pushback from agents) |
| Postal registered letter | Possible; creates formal written record that can help with disputes | Medium (slower but more formal) |
| Online account cancellation | Possible and often immediate if the option exists | Low (if a clear button is provided) |
| Bank/card chargeback | Possible if charge is unauthorized or misleading | Medium - High (time limits and evidence required) |
After cancelling
After you cancel, watch your bank and card statements for at least two billing cycles to ensure no new charges appear. Keep all cancellation confirmations, call records and postal receipts. If WLC continues to bill you, contact your card issuer to request a stop payment or dispute the charge and provide the documentation you retained. If you believe the company used misleading practices, consider filing a complaint with the Competition Bureau of Canada (competitionbureau.gc.ca), the Financial Consumer Agency of Canada (canada.ca/fca), and your provincial consumer protection office (search “[Your Province] consumer protection” for the correct office).
Address
Annexio Limited T/A World Lottery Club
Anglo International House, Level 6, Lord Street
Douglas, Isle of Man, IM1 4LN, British Isles