Cancellation service N°1 in United Kingdom
Contract number:
To the attention of:
Cancellation Department – World Wide Group
Unit 7, Madison Court, George Mann Road
LS10 1DX Leeds
Subject: Contract Cancellation – Certified Email Notification
Dear Sir or Madam,
I hereby notify you of my decision to terminate contract number relating to the World Wide Group service. This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual notice period.
I kindly request that you take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper receipt of this request;
– and, where applicable, send me the final statement or balance confirmation.
This cancellation is sent to you by certified email. The sending, timestamping and integrity of the content are established, making it equivalent proof meeting the requirements of electronic evidence. You therefore have all the necessary elements to process this cancellation properly, in accordance with the applicable principles regarding written notification and contractual freedom.
In accordance with the Consumer Rights Act 2015 and data protection regulations, I also request that you:
– delete all my personal data not necessary for your legal or accounting obligations;
– close any associated personal account;
– and confirm to me the effective deletion of data in accordance with applicable rights regarding privacy protection.
I retain a complete copy of this notification as well as proof of sending.
Yours sincerely,
14/01/2026
Cancellation World Wide Group: Easy Method
What is World Wide Group
World Wide Group (WWG) operates digital services and membership offerings that include content delivery, event ticketing (major functions), and business-support tools. It serves users through wwdb.com, a mobile app, and an Info Center for post-event and support requests.
The company also runs related programs (for example, Amway or CommuniKate memberships) which are separate from WWG digital memberships and ticketing; cancelling a WWG membership does not automatically cancel those other programs.
How to cancel World Wide Group
- Web (wwdb.com): Log into wwdb.com → Menu (three horizontal lines) → Settings → Membership → Current Membership → Cancel My Membership.
- WWG mobile app: Open WWG app → tap gear icon → Membership → Current Membership → Cancel My Membership → Confirm "Yes".
- Major Function ticket (refund requests): Up to 48 hours before the event, go to wwdb.com or the app → My Business → Receipts → filter "Major Function" → select the ticket → click "Request Ticket Refund". After the event, within 45 days use the "Post-Function Refund Request" form via the Info Center for review (see post-event limits below).
Notes: Cancelling a WWG membership via web or app also cancels Digital Delivery subscriptions but does not affect Amway or CommuniKate memberships. For major function refunds, pre-event and post-event pathways differ and may carry limits.
What happens when you cancel
When you cancel a WWG membership, access to membership features and any associated Digital Delivery service is typically ended according to the account status and billing cycle. Cancellation removes your current active membership entitlements, but it does not automatically cancel memberships run by other organizations (such as Amway or CommuniKate) even if they appear related.
Membership data and account records are retained according to WWG's internal policies; cancelling does not necessarily delete your account or personal data unless you specifically request data deletion through support. Transaction history and ticket purchase records generally remain available for refunds, disputes, or tax records.
Will I get a refund?
WWG’s publicly available information provides a specific refund pathway for major function (event) tickets but does not set out a general membership refund guarantee. For ticket purchases: you can request a refund up to 48 hours before an event via the website or app. For tickets after the event, WWG accepts Post-Function Refund Request forms for review within 45 days of the event end; refunds are limited (for example, a maximum of two tickets refundable per location/account, per the available documentation).
For membership cancellations, there is no explicit statement guaranteeing refunds in the Help Center or Terms available to us. Cancelling a membership does not automatically imply entitlement to a refund; if you believe you are due a refund, raise the request with WWG support promptly and keep documentation. If WWG’s internal policy does provide refunds in specific situations, that would be handled case-by-case by support.
World Wide Group plans and pricing
| Plan | Price | Notes |
|---|---|---|
| Membership (digital) | Varies | Pricing not published in provided documentation |
| Digital Delivery | Varies | Bundled with membership; cancel flows available via web/app |
| Major Function ticket | Varies | Ticket prices vary by event; refund rules apply as noted |
Your consumer rights in Canada
WWG’s publicly available help and terms do not reference a statutory 14-day "cooling-off" refund right. In Canada, consumer protection laws vary by province and by the nature of the product or service (for example, digital services, in-person events, distance sales). Some provincial rules can provide cancellation or refund rights for certain purchases, while others do not; federal guidance also applies in specific circumstances.
If you are in Canada and believe a statutory right may apply (for example, for defective services, misleading representations, or certain distance or digital contracts), check the consumer protection authority for your province or consult the Government of Canada resources. Where WWG’s policy is silent, preserve records and contact WWG support first; if unresolved, you may escalate to provincial consumer protection or a small-claims court depending on the issue and amount.
Customer experiences
Publicly available reviews are mixed. Positive testimonials (for example on the Better Business Bureau) praise supportive staff, efficient technical assistance, and business-building help, with several long-term satisfied users describing helpful service. See representative testimonials for examples.
At the same time, negative feedback appears in complaint forums and employer review sites. Some customers and former affiliates report experiences they describe as manipulative or requiring high time and spending commitments with poor returns; others characterize the culture as similar to multi-level marketing. These contrasting experiences indicate that outcomes vary by user expectations, role, and how they engage with WWG programs.
For direct accounts, see third-party review pages and take individual reviews as anecdotal - use them to inform questions you ask support before committing to purchases or long-term plans.
Documentation checklist
- Account email and username, order numbers, membership ID or ticket ID
- Date(s) of purchase, event date(s), and screenshots of the purchase or membership page
- Receipts, payment method statements, and confirmation emails
- Copies of any cancellation confirmation screens or emails, plus proof of delivery if sending a registered letter
- Correspondence with WWG support (dates and content) and any Post-Function Refund Request form submissions
Common mistakes
Common mistakes include assuming cancelling a WWG membership will automatically cancel other affiliated programs (such as Amway or CommuniKate); these are managed separately. Another frequent error is not preserving receipts, confirmation emails, or screenshots - without these documents refund or dispute requests become harder to pursue. Users also sometimes miss deadlines for ticket refunds (for example, trying to request a pre-event refund after the 48-hour cut-off) or fail to submit the Post-Function Refund Request within 45 days of an event.
Finally, relying solely on verbal confirmations from representatives without written confirmation can complicate disputes. Always request and keep written confirmation of cancellations or refund agreements.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| Web cancellation (wwdb.com) | Membership cancellation; refunds not guaranteed for memberships. Digital Delivery is cancelled. | Low (self-serve) |
| WWG mobile app | Membership cancellation; refunds not guaranteed for memberships. Digital Delivery is cancelled. | Low (self-serve) |
| Major Function ticket - pre-event (via site/app) | Refunds available if requested up to 48 hours before event | Medium (requires correct receipt/ticket selection) |
| Major Function ticket - post-event (Post-Function Refund Request) | Subject to review within 45 days; limited to specified ticket counts (e.g., max two per location/account) | Medium - High (requires form, review, and limits) |
| Formal registered letter to company address | Provides proof of cancellation request; does not guarantee a refund but supports escalation | Medium (requires postal process and tracking) |
After cancelling
After you cancel, check your account for a cancellation confirmation and keep records. If you expect a refund or need further action (for example, data deletion or reinstatement questions), open a support ticket and attach your documentation. If a ticket or refund is time-sensitive (major function), use the Post-Function Refund Request form within the stated windows.
Useful resources: WWG’s main site at wwdb.com for account actions; check the site’s Info Center or Help area for the Post-Function Refund Request form. For Canadian consumer guidance, see the Government of Canada consumer protection pages at Canada.ca - Consumer Protection. If disputes remain unresolved, consider contacting your payment provider, provincial consumer protection office, or seeking legal advice.
Address
For formal cancellation letters (recommended sent by registered mail for proof of delivery, e.g., "raccomandata A/R"), send to the company’s registered office:
World Wide Group Ltd., Unit 7, Madison Court, George Mann Road, Leeds, LS10 1DX