Cancellation service N°1 in Italy
Contract number:
To the attention of:
Cancellation Department – Wwf
WWF Italia Onlus Via Po, 25/c
00198 Roma
Subject: Contract Cancellation – Certified Email Notification
Dear Sir or Madam,
I hereby notify you of my decision to terminate contract number relating to the Wwf service. This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual notice period.
I kindly request that you take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper receipt of this request;
– and, where applicable, send me the final statement or balance confirmation.
This cancellation is sent to you by certified email. The sending, timestamping and integrity of the content are established, making it equivalent proof meeting the requirements of electronic evidence. You therefore have all the necessary elements to process this cancellation properly, in accordance with the applicable principles regarding written notification and contractual freedom.
In accordance with the Consumer Rights Act 2015 and data protection regulations, I also request that you:
– delete all my personal data not necessary for your legal or accounting obligations;
– close any associated personal account;
– and confirm to me the effective deletion of data in accordance with applicable rights regarding privacy protection.
I retain a complete copy of this notification as well as proof of sending.
Yours sincerely,
14/01/2026
Cancellation Wwf: Easy Method
What is Wwf
WWF (World Wide Fund for Nature) is an international non-governmental organization focused on conservation of nature, protection of endangered species, and the promotion of sustainable practices. It operates through national offices and fundraising programs that support habitat protection, scientific research, and public awareness campaigns.
WWF works with donors, members, governments and partners to fund and implement projects worldwide. Donor relationships typically include one-time gifts, recurring donations, and membership options that can be managed or cancelled by the donor.
How to cancel Wwf
Cancellation options vary depending on how you set up your donation or membership: online account management, phone support, email, postal mail, or pre-authorized debits (PAD) set up through your bank. Choose the method that matches how your payments were arranged and keep a written record of the request. If your payments are pre-authorized through your bank account, you should both notify the charity and your financial institution.
- Gather your details: donor/membership ID, full name, address, email, phone, last donation date and last four digits of the card or bank account used.
- Decide the contact method (online, phone, email, registered mail) and prepare a clear cancellation statement: include your intent to stop future donations, relevant account details, and request for written confirmation.
- If cancelling a pre-authorized debit (PAD), contact your bank and follow its process to revoke authorization, and notify WWF in writing of the PAD cancellation.
- Send the cancellation using the chosen method. For postal mail, consider using registered mail or another trackable service and keep the receipt.
- Request and retain written confirmation or a reference number. Monitor your bank or card statements for at least one additional billing cycle to ensure payments have stopped.
What happens when you cancel
After you submit a cancellation request, the charity should stop future recurring charges. The exact timing depends on processing cycles - some payments already in process may still be completed before cancellation takes effect. Access tied to membership (newsletters, member benefits) typically ends after the current paid period unless the charity specifies otherwise.
Your personal data will generally be retained according to the charity’s privacy policy and legal record-keeping requirements (for example, for tax receipts). The organization should continue to use your contact details only as permitted under its privacy policy and applicable privacy laws.
Will I get a refund?
Refunds are handled according to the charity’s policy and the timing of your request. If a donation or fee has already been processed, the organization may or may not provide a refund; many charities treat certain donations or membership fees as non-refundable once processed. For recent card charges you can also contact your card issuer to discuss options such as a dispute or chargeback.
For pre-authorized debits, banks in Canada allow you to revoke authorization and may help recover an unauthorized or incorrectly processed payment, but outcomes depend on timing and the bank’s procedures. Always ask the charity for guidance and submit any refund requests in writing, keeping copies of all correspondence.
Wwf plans and pricing
| Plan | Typical billing | Price |
|---|---|---|
| Monthly donation | Monthly | Varies |
| Annual donation | Annually | Varies |
| One-time donation | One-time | Varies |
| Membership / Supporter package | One-time or recurring | Varies |
Your consumer rights in Canada
In Canada, donors have specific protections when payments are made by pre-authorized debit (PAD). You can revoke a PAD authorization with your financial institution and request investigation of an unauthorized or incorrectly processed payment. Financial institutions are required to provide a clear process for PAD disputes.
Privacy and access to personal information are governed federally and provincially under laws such as PIPEDA and provincial privacy statutes; you have the right to request copies of your donor records, receipts for tax purposes, and to ask how your information is used. If you believe your privacy rights were breached, you can file a complaint with the Office of the Privacy Commissioner of Canada or the relevant provincial authority. For credit-card charges, you can also contact your card issuer about disputes or chargebacks.
Customer experiences
Reports from donors indicate a range of experiences. Many find online cancellation via a donor account quick and straightforward. Others have experienced delays or required multiple follow-ups when cancelling by phone or email, particularly when contact centres are busy. Sending a written registered-mail request tends to be slower but provides a clear record that some donors find useful for resolving disputes.
Overall, successful cancellations usually involve providing clear identifying information, following the charity’s stated process, and keeping copies of confirmations and any bank or postal receipts.
Documentation checklist
- Full name and contact details (address, email, phone)
- Donor or membership ID (if available)
- Last donation date and amount; last 4 digits of card or bank account used
- Copy of the original PAD agreement or authorization details (if applicable)
- Written cancellation request and any confirmation received
- Proof of delivery (registered mail receipt) or call reference numbers
Common mistakes
Donors sometimes assume that cancelling communication (e.g., email unsubscribe) also cancels payments; these are separate processes. Another frequent error is not notifying the bank when a pre-authorized debit is in place - cancelling with the charity alone may not stop the PAD until the bank has processed a revocation.
Other common issues: failing to provide enough identifying information, sending cancellation to the wrong office or email address, not keeping confirmation or proof of sending, and assuming refunds are automatic. To avoid problems, be explicit in your written request, follow up if you do not receive confirmation, and keep documentation.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| Online account cancellation | Possible - depends on timing and policy | Low |
| Phone | Possible - depends on timing and policy; request written confirmation | Low to Medium |
| Possible - depends on timing and policy; keep sent message | Low | |
| Registered mail (written) | Possible - depends on timing and policy; provides strongest proof of notice | Medium |
| Bank / PAD revocation | Possible recovery for unauthorized/incorrect payments; depends on bank | Medium |
After cancelling
After you’ve submitted your cancellation, monitor your bank or card statements for at least one billing cycle to confirm payments have stopped. Keep all confirmation messages, receipts and reference numbers for at least the period needed for tax records or dispute resolution.
If payments continue after cancellation, follow up immediately with the charity and your financial institution, and escalate with a formal dispute if necessary. For more information and official guidance, consult relevant resources:
Payments Canada (information on payment clearing and PAD frameworks)
Canada Revenue Agency - charities and giving
Address
WWF Italia Onlus
Via Po, 25/c
00198 Roma (RM)
Italia