Cancellation service N°1 in Canada
Contract number:
To the attention of:
Cancellation Department – Young Living
Suite 142, 701 – 64 Avenue SE
T2H 2C3 Calgary
Subject: Contract Cancellation – Certified Email Notification
Dear Sir or Madam,
I hereby notify you of my decision to terminate contract number relating to the Young Living service. This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual notice period.
I kindly request that you take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper receipt of this request;
– and, where applicable, send me the final statement or balance confirmation.
This cancellation is sent to you by certified email. The sending, timestamping and integrity of the content are established, making it equivalent proof meeting the requirements of electronic evidence. You therefore have all the necessary elements to process this cancellation properly, in accordance with the applicable principles regarding written notification and contractual freedom.
In accordance with the Consumer Rights Act 2015 and data protection regulations, I also request that you:
– delete all my personal data not necessary for your legal or accounting obligations;
– close any associated personal account;
– and confirm to me the effective deletion of data in accordance with applicable rights regarding privacy protection.
I retain a complete copy of this notification as well as proof of sending.
Yours sincerely,
14/01/2026
Cancellation Young Living: Easy Method
What is Young Living
Young Living is a multi-level marketing company that produces and sells essential oils, blends, personal care and household products. In Canada it operates through member accounts, product orders and the Essential Rewards reorder program rather than a publicly listed fixed membership fee.
Customers enroll as members or retail customers to order products, track inventory, and participate in loyalty reorder programs; cancellation typically means stopping future orders, closing an account, or ending participation in Essential Rewards.
How to cancel Young Living
Below are practical steps to cancel your account or recurring orders in Canada. Follow them in order and keep records (screenshots, reference numbers, dates) of every contact.
- Sign in to your Young Living account (website or app) and look for account settings, subscription or Essential Rewards sections; cancel recurring orders or turn off Essential Rewards from there if available.
- If you cannot cancel online, contact Young Living Canada customer support by the contact method shown in your account (phone or email) and request cancellation of your account and any recurring orders - record the representative’s name and confirmation number.
- If support does not respond or you need a formal proof, send a registered letter (raccomandata A/R) to Young Living Canada at the postal address below requesting account cancellation and cessation of recurring orders; keep the registered-mail receipt.
- Follow up in writing by email and retain copies of order numbers, dates, screenshots, and any bank or card statements showing debits. If you expect a refund, request written confirmation of the refund decision and timeline.
What happens when you cancel
When you cancel, Young Living will stop future shipments and recurring orders once the cancellation is processed. Access to online account features (order history, inventory features within third-party or approved apps) may remain available for a period or be closed depending on company policy.
Cancellation does not automatically reverse completed transactions; previously placed orders remain subject to the company’s return and refund policies. Your account data and order history may be retained for administrative or legal purposes consistent with Young Living’s privacy policy.
Will I get a refund?
Refunds are not guaranteed simply because you cancel membership or future orders. Young Living Canada does not list a separate membership fee publicly, and Essential Rewards is based on placing orders rather than a standalone membership charge. Refunds are handled under Young Living’s returns and refund policy and depend on whether products are eligible (for example, unopened and within the allowed return window) or if a transaction was processed in error.
Exceptions that commonly lead to refunds include defective or incorrect products, cancelled orders before shipment, or a successful dispute with your card issuer depending on timing. If you believe you are owed a refund, request it in writing and keep proof of shipment/return and correspondence.
Young Living plans and pricing
| Plan | Price | Period | Features |
|---|---|---|---|
| OilyApp (Young Living - approved reference app) | C$5.99 (one-time) | One-time | Desk reference guide for YL products, inventory, notifications |
| MyEO app Premium Access | C$5.49 per month | Monthly | Full access to essential oil guide, recipes, inventory |
| MyEO app Premium Access | C$38.99 per year | Annual | Full access to essential oil guide, recipes, inventory |
Your consumer rights in Canada
Canadian consumer protection is governed by both federal and provincial laws. You generally have rights against defective or misrepresented products and may be able to cancel certain contracts within a statutory cooling-off period where provincial rules apply. The specifics vary by province, including limits and timeframes for returns, refunds and contract cancellations.
If you believe a business has acted unfairly or failed to honour a statutory right, you can contact your provincial consumer protection office or seek assistance from the Competition Bureau’s consumer resources. Keep records of communications, proof of purchase and any representations made at the time of sale.
Customer experiences
Customer reports vary. Many customers successfully cancel recurring orders or close accounts through the online portal or by calling support; others report delays in processing, inconsistent information from different representatives, or difficulty obtaining refunds for promotional or shipped items. Using written requests and registered mail often speeds resolution by creating verifiable evidence.
Overall, timely documentation, persistence, and following the company’s stated return procedures improve the chance of a satisfactory outcome; if issues remain unresolved, escalating to provincial consumer protection or filing a payment dispute with your card issuer can be effective next steps.
Documentation checklist
- Account/member ID and full name as on the account
- Order numbers and dates for orders you want cancelled or refunded
- Screenshots of account settings showing subscriptions or Essential Rewards settings
- Copies of emails, chat transcripts, or notes from phone calls (date, time, agent name)
- Receipts, bank or credit card statements showing charges
- Registered mail receipt and a copy of the sent cancellation letter if you used postal mail
Common mistakes
Common mistakes include assuming a separate membership fee exists when Young Living’s Canadian site does not publicly list a fixed membership or Essential Rewards fee, failing to cancel recurring orders rather than the account, and not keeping proof of cancellation requests. Another frequent issue is assuming cancellation is immediate - processing can take time, and charges already in the fulfillment pipeline may still occur.
Examples: a customer turned off notifications but did not cancel Essential Rewards and received a reorder; another customer called but did not obtain a confirmation number and later struggled to prove the cancellation. Always request and keep confirmation.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| Online account (portal/app) | Depends on order timing and return policy; refunds possible for eligible orders | Low |
| Phone or email support | Depends on company decision and evidence provided | Medium |
| Registered letter (raccomandata A/R) | Provides strongest proof; refund depends on policy and timing | Low - Medium |
| Dispute via card issuer / chargeback | Possible if transaction meets issuer criteria (e.g., unauthorized or merchant non-delivery) | Medium - High |
After cancelling
After cancellation confirm in writing that recurring orders are stopped and that your account is closed if that was your request. Monitor your bank or card statements for any unexpected charges and keep all correspondence until any outstanding matters are fully resolved.
Useful links: Young Living Canada support and account pages are the primary route for changes (Young Living Canada). For consumer guidance and provincial offices see the Government of Canada’s consumer resources (Government of Canada - Consumer information) or your provincial consumer protection website (search “consumer protection” plus your province name).
Address
For registered letter (raccomandata A/R) send to this address:
Suite 142, 701 - 64 Avenue SE, Calgary, Alberta T2H 2C3, Canada