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I hereby notify you of my decision to terminate the contract relating to the Altbalaji service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
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Cancellation Altbalaji: Easy Method
What is Altbalaji
ALTBalaji is a subscription-based streaming service that offers Indian web series, movies and original video content through apps and a web player. It is typically sold via the ALTBalaji website and through in-app stores (Apple App Store and Google Play), with account access tied to the platform used to purchase the subscription.
How to cancel Altbalaji
- iOS / App Store: On your iPhone go to Settings → tap your Apple ID → Subscriptions → find ALTBalaji → Cancel Subscription. Cancelling stops auto-renewal; access continues until the end of the current paid period. For reference see the App Store listing: ALTBalaji on the App Store.
- Android / Google Play: Open Google Play Store → profile → Payments & subscriptions → Subscriptions → find ALTBalaji → Cancel Subscription. Access continues until the end of the billing cycle. See a step guide: Cancel via Google Play guide.
- Web (ALTBalaji account): Log in at the ALTBalaji website or app → My Account / Subscription settings → Cancel Subscription or turn off auto-renewal. The subscription remains active until the paid cycle ends. Guide example: Web cancellation steps.
- Email / Support: Send a cancellation request to ALTBalaji support (for example support@altt.co.in) and keep records of the message and reply. If you need formal proof or a dispute, address correspondence to the Grievance Officer and consider sending the request by registered mail (see Address section below).
What happens when you cancel
Cancelling disables auto-renewal but does not cut short the current paid period: you keep access until the end of the billing cycle you already paid for. ALTBalaji’s stated policy is that no partial-period refunds are issued when you cancel mid-cycle. Your account and viewing history generally remain accessible (subject to ALTBalaji’s data policies) and the subscription simply lapses at period end unless renewed.
Will I get a refund?
ALTBalaji’s published approach is not to refund unused portions of a billing period - if you cancel mid-cycle you retain access until the period ends but will not receive a prorated refund. This applies across purchase platforms (App Store, Google Play, web). Exceptions may exist under Canadian provincial consumer protection rules (see next section); for example, in Quebec there can be a 10‑day right of withdrawal if the service hasn’t been accessed. Gift vouchers that are redeemable only in India are generally non-refundable and not redeemable for cash. If you believe you have special circumstances (fraud, double billing, unauthorized charge), contact support promptly and preserve transaction records.
Altbalaji plans and pricing
| Plan | Price | Period | Features |
|---|---|---|---|
| Premium Subscription (annual equivalency) | Approximately CA$20.00 / month (annual total ≈ CA$238 based on US$149) | Annual (monthly equivalent shown) | Ad‑free streaming, downloads, multiple device access (standard ALTBalaji features) |
Your consumer rights in Canada
Canadian provincial consumer protection laws can affect your rights. In Quebec a 10‑day cooling‑off period may apply if the service has not been accessed; consumers there may have additional remedies under the Quebec Consumer Protection Act. In other provinces, remedies typically apply if a service is defective or was misrepresented. Businesses must clearly disclose automatic renewal terms; if disclosure was inadequate, that may strengthen a consumer complaint. These rules can sometimes override a provider’s internal no-refund policy, so raise disputes promptly with ALTBalaji and, if necessary, with the relevant provincial consumer protection office.
Customer experiences
Publicly available consumer commentary shows limited visibility for ALTBalaji in Canada; few Canada‑specific reviews appear on large review sites. Common complaints in broader user feedback include confusion about where the subscription was purchased (App Store vs Google Play vs web), delays in customer‑support responses, slow billing or technical issue resolution, and difficulty obtaining clear confirmation of cancellations. Positive, platform-specific experiences are less frequently documented for Canadian consumers in available sources.
Documentation checklist
- Account email/username and subscription ID or transaction ID
- Receipt or billing statement showing the ALTBalaji charge
- Screenshots of subscription status in the App Store / Google Play / ALTBalaji account and of any cancellation confirmations
- Copies of emails or messages exchanged with ALTBalaji support
- Dates: purchase date, renewal date, and date of cancellation request
- If disputing formally, proof of registered mail (tracking/receipt) and a copy addressed to the Grievance Officer
Common mistakes
A frequent error is cancelling the subscription in the wrong place - if you bought via Google Play, cancelling on the ALTBalaji website will not stop the Play Store auto‑renewal. Another mistake is not keeping receipts or screenshots proving cancellation attempts and dates; without evidence, disputes are harder to resolve. Users sometimes expect an immediate refund after cancelling mid‑cycle; ALTBalaji’s policy is to allow access through the paid period without issuing prorated refunds. Finally, not escalating to a Grievance Officer or failing to send registered correspondence when pursuing a formal complaint can slow resolution.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| iOS / App Store | No (access until period end) | Low - cancel through iPhone Settings |
| Android / Google Play | No (access until period end) | Low - cancel through Google Play subscriptions |
| Web (ALTBalaji account) | No (access until period end) | Low - Medium - cancel in account settings; keep screenshots |
| Email / Support / Registered mail | Possible exception only in special cases or under provincial law | Medium - may require follow up and evidence; use registered mail for formal complaints |
After cancelling
After you cancel, keep your proof of cancellation and continue to monitor your payment method to ensure no further charges. If an unexpected charge appears, contact ALTBalaji support immediately (for example support@altt.co.in) and escalate to the Grievance Officer if needed. Helpful links: ALTBalaji main site and account area (login to manage subscription), App Store listing here, Google Play cancellation guidance here, and a Canadian consumer rights overview (Quebec cooling‑off reference) here. If your issue is unresolved, file a complaint with your provincial consumer protection office.
Address
For formal correspondence (Grievance Officer / registered mail):
C‑13, Balaji House, Dalia Industrial Estate, Opposite Laxmi Industrial Estate, New Link Road, Andheri (West), Mumbai‑400053, Maharashtra, India