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I hereby notify you of my decision to terminate the contract relating to the Angel Studios service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Angel Studios: Easy Method
What is Angel Studios
Angel Studios is a media and streaming company that distributes films and series (including select user-supported releases) and offers subscription plans (Guild memberships) and merchandise. It operates a streaming app and a web platform; some Guild subscriptions are sold through third-party stores (Apple App Store, Google Play) while other services and account closures are handled directly through Angel's website and support channels.
How to cancel Angel Studios
- App Store (iOS): If your Guild membership was purchased through Apple, Angel cannot cancel it for you. On your iPhone or iPad go to Settings → your name → Subscriptions → “Angel Guild” → Cancel Subscription. See Angel's mobile cancellation help: support.angel.com - How do I cancel my Guild membership (mobile)?
- Google Play (Android): If purchased via Google Play you must cancel in the Play Store. Open Play Store → Payments & Subscriptions → Subscriptions → “Angel Guild” → Cancel Subscription. See Angel's mobile cancellation help: support.angel.com - How do I cancel my Guild membership (mobile)?
- Web / Angel Website: To close your Angel account or stop recurring charges purchased on angel.com, contact support@angel.com and follow their instructions. Angel states that account closure terminates the Terms and stops membership or recurring charges; see their Terms: Angel Studios Terms of Use.
What happens when you cancel
Cancellation stops future renewals for the subscription you cancel. For third-party purchases (Apple/Google), the provider controls billing and cancellations and should confirm whether access continues until the end of the paid period. If you request a full account closure through Angel, their Terms indicate the membership and recurring charges stop and the contractual relationship ends. Keep any confirmation email or cancellation receipt for your records.
Will I get a refund?
Refunds depend on what you purchased and where you bought it. Merchandise is generally non-refundable unless defective or damaged on arrival; Angel's merchandise policy requires contacting customer service within specific timeframes (see their policies) and returns are normally processed for exchange or store credit. Angel also lists a 30-day return window for items in original unworn condition in some guidance; defective or mis‑shipped items may be eligible for full refund or exchange. Digital collectibles (NFTs) are sold final - no refunds or cancellations for completed purchases. Subscriptions bought through Apple or Google are subject to Apple/Google refund and cancellation processes; Angel cannot cancel in-app purchases made through those stores. Angel's published policies do not affirm an unconditional 14‑day cancellation right for digital subscriptions for Canadian customers, although applicable consumer protection laws may provide additional rights (see next section).
Angel Studios plans and pricing
| Plan | Price | Period | Features |
|---|---|---|---|
| Basic with Ads | approximately CA$18/month | Monthly | 1080p streaming, ad-supported |
| Basic (ad-free, monthly) | approximately CA$25/month | Monthly | 1080p streaming, ad-free |
| Premium (monthly) | approximately CA$25/month | Monthly | 4K streaming, ad-free, two free movie tickets per theatrical release, merch discounts, share access, voting power |
| Premium (annual) | approximately CA$229/year | Annual | Same as Premium monthly, billed yearly |
Your consumer rights in Canada
Angel's Terms state they do not limit mandatory consumer protection rights, but they do not affirmatively offer a 14‑day cooling-off refund for digital goods. In Canada, provincial laws (for example Quebec's Consumer Protection Act) and federal e-commerce rules can provide protections for online purchases, and you may have additional remedies under those laws depending on the province and the nature of the purchase. For subscriptions bought through Apple or Google, their own refund dispute procedures also apply. If you believe a statutory right applies, contact your provincial consumer protection office or seek independent legal advice; you can also request a chargeback through your card issuer if appropriate and supported by your circumstances.
Customer experiences
Public reviews are mixed. Some users praise Angel for bringing creative independent titles to audiences (examples include positive feedback for certain family films), while many others report frustration with cancellations and refunds - particularly when subscriptions were purchased in-app and users say Angel's guidance did not resolve their issue. Complaints include difficulty reaching customer service, perceived lack of refunds for unsatisfactory service, higher effective cost for Canadian customers after currency conversion, and occasional app reliability problems (freezing or access loss after payment).
Documentation checklist
- Account email and username; subscription or order number(s)
- Receipt or payment proof (credit card statement, App Store/Google Play receipt)
- Screenshots of subscription listing in Apple/Google or confirmation from angel.com
- Order confirmation emails and shipment tracking (for merchandise)
- Photos of defective or damaged merchandise, with date received
- Copies of any support correspondence (emails, ticket numbers) and dates you contacted support
Common mistakes
Users often try to cancel an in-app subscription on angel.com instead of in their Apple or Google account; because Apple/Google control those purchases, Angel cannot cancel them. Another frequent error is assuming digital collectibles or certain Pay-It-Forward transactions are refundable - these are listed as final sale. Waiting beyond stated return windows for merch or failing to keep order confirmations reduces the chance of a successful return. Also, not saving cancellation confirmations leads to disputes about whether a cancellation was completed.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| App Store (iOS) | Refunds handled by Apple per their policy; Angel cannot cancel App Store purchases | Moderate (must use Apple account settings or Apple support) |
| Google Play (Android) | Refunds handled by Google per their policy; Angel cannot cancel Google Play purchases | Moderate (use Play Store subscriptions or Google support) |
| Web / Angel Website | No automatic unconditional refunds stated; account closure stops recurring charges - merchant may review refund requests | Low - Moderate (contact support@angel.com and follow instructions) |
| Merchandise | Possible refund/exchange if defective, damaged, or returned per return window; otherwise limited | Moderate (requires proof and meeting timelines) |
| Digital Collectibles (NFTs) | No refunds - sales final | High (no remedy via Angel; secondary market only) |
After cancelling
Keep confirmation of cancellation and any emails from Angel or your app store. If your subscription was through Apple/Google and you need a refund, follow their in-app refund processes or contact their support. For merchandise returns, follow Angel's return policy and ship items back with tracking and photos of any damage. Useful links: Angel cancellation/help article - How do I cancel my Guild membership (mobile)?; merchandise refund policy - Merchandise Order Refund Policy; shipping & returns - Shipping and Return Policy; digital collectible FAQ - Digital Collectible FAQ. If you prefer written delivery confirmation, consider sending cancellation or dispute correspondence by registered mail to ensure a delivery receipt.
Address
Angel Studios, Inc., Attn: Cancellations or Legal Dept., 295 W Center St, Suite A, Provo, UT 84601, United States