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Cancellation service #1 in Canada
Magnolia Network is a lifestyle and home-improvement video service featuring series such as Barnwood Builders and other design, renovation and lifestyle programming. In Canada, Magnolia Network content is distributed through bundled streaming products (for example, Citytv+ and related Rogers-managed offerings) rather than as a widely‑advertised standalone subscription.
Cancellation normally stops automatic renewal but does not immediately remove access: you typically retain full access until the end of the current paid billing period. Billing should stop after the current period expires. Account data and viewing history may be retained or deleted according to Magnolia’s Terms of Service and privacy policies; check your account settings or the ToS for details.
Magnolia’s Terms of Service state that paid subscription fees are generally non‑refundable except where required by law or at the company’s discretion; pro‑rated refunds are not guaranteed. If you subscribed through an app store (Apple or Google Play), those stores control billing and refund requests and apply their own policies. In Canada there is no general federal 14‑day “cooling‑off” right for TV or streaming subscriptions, so refunds will depend on the store’s policy, the bundle provider’s policy, or Magnolia’s discretion (Magnolia ToS; see also general refund information at Magnolia Crate - refund policy).
| Plan | Price | Period | Features |
|---|---|---|---|
| Citytv+ Monthly | C$9.99 | Monthly | Includes access to Magnolia Network, Citytv, Bravo, HGTV, Food Network, Discovery, FX, FXX, ID, live channels and thousands of hours of on‑demand content. |
| Citytv+ Annual | C$99.00 | Annual | Same channel access (including Magnolia Network), billed yearly with ~17% savings compared to monthly. |
| Citytv+ / Sportsnet+ Bundle | C$31.99 | Monthly | Includes full Citytv+ access (with Magnolia) plus Sportsnet+ Standard - NHL, MLB, NBA, UFC and more. |
Canada has no single federal rule granting an automatic 14‑day cooling‑off period for streaming or TV subscriptions; consumer protections vary by province and by the terms of the service provider. Magnolia’s Terms of Service indicate subscription fees are non‑refundable except where required by law, so Canadian consumers should consult provincial consumer protection rules if they believe statutory rights apply. If you need legal certainty, contact your provincial consumer protection office or seek legal advice.
Reviews are mixed. Some users praise programming such as Barnwood Builders and the channel’s lifestyle content. Other consumers report dissatisfaction with service quality, billing, cancellation and refunds, and customer support responsiveness; third‑party review sites show several low‑rating complaints. Experiences can vary depending on whether the subscription is handled directly by Magnolia, an app store, or a third‑party bundle provider.
Many customers try to cancel in the wrong place - for example, cancelling a Magnolia web account when the subscription is billed through Apple, Google Play, Citytv+ or another bundle provider. That mismatch can leave the subscription active and cause unexpected charges. Other common issues: not keeping confirmation of cancellation, assuming a pro‑rated refund will be issued, or failing to provide identifying details when contacting support. Always verify which account or store billed you before taking action and keep copies of receipts and cancellation confirmations.
| Method | Refund | Difficulty |
|---|---|---|
| App Store (Apple) | Refunds handled by Apple per their policy; Apple controls in‑app billing and refund decisions. | Easy - cancel in Apple account; refund via Apple support. |
| Google Play | Refunds handled by Google Play per their policy; Google controls billing/refunds. | Easy - cancel in Google Play; request refund via Google Play Help. |
| Magnolia web account | No automatic refund; fees are generally non‑refundable except where required by law or at company discretion. | Medium - cancel via account settings or contact support; refund not guaranteed. |
| Citytv+ / Bundle provider | Refunds subject to the bundle provider’s terms (Citytv+/Rogers); Magnolia is included in the bundle. | Medium - cancel via the bundle provider’s portal or support. |
| Registered written request to corporate (Corus) | No guaranteed refund; serves as a formal cancellation record and may support disputes or chargeback claims. | Harder - requires mail, proof of delivery and follow‑up. |
After you cancel, save any cancellation confirmation (email or on‑screen confirmation) and monitor your payment method for any billing after the effective cancellation date. If you are charged after cancellation, contact the party that billed you (Apple, Google Play, Citytv+/bundle provider, or Magnolia) and supply your documentation. Useful resources: Magnolia Terms of Service (magnoliahq.com), Apple subscription support (Apple - cancel subscriptions), Google Play help (Google Play - cancel subscriptions), and your bundle provider’s support pages (for example Citytv+ account pages).
If you choose to send a written cancellation, send it by registered mail with return receipt (raccomandata A/R) to ensure delivery confirmation:
Corus Entertainment Inc.
Corus Quay, 25 Dockside Drive
Toronto, Ontario M5A 0B5, Canada
Already sent a letter? Enter its tracking number to see its proof of dispatch and certified timestamp.
Written by Logan Lewis
Regulatory watch · 5 years experience
Legal analyst tracking eIDAS, GDPR and electronic delivery regulations for 5 years to make sure every Postclic template is compliant and admissible in court.