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I hereby notify you of my decision to terminate the contract relating to the B1G+ service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation B1G+: Easy Method
What is B1G+
B1G+ is the Big Ten Conference’s direct-to-consumer streaming service that offers live and on-demand coverage of non-televised Big Ten college sports, next-day replays and original programming. It is available through the B1G+ website and through app marketplaces (Apple App Store, Google Play) and some streaming platforms (Roku, Amazon Fire, Samsung TV), with billing sometimes handled by the platform used to subscribe.
How to cancel B1G+
Which steps you follow depend on how you bought the subscription. Use the method below that matches your purchase platform.
- Web (direct via bigtenplus.com): Log in to your account → My Account → Purchases → choose the subscription → click “Unsubscribe” (you may need to confirm/unsubscribe twice). This cancels auto‑renewal but keeps access until the end of the current billing cycle.
- App Store (iOS devices): Cancel through your Apple device or Apple Support - Apple manages subscriptions purchased via the App Store.
- Google Play (Android devices): Cancel via Google Play subscriptions in the Google Play app or contact Google Support - Google handles billing and subscription management for Play purchases.
- Other third‑party platforms (Roku, Amazon Fire, Samsung TV): Contact the platform’s support (e.g., Roku Support, Amazon Support, Samsung Support) because the third party manages the subscription.
What happens when you cancel
When you cancel a subscription purchased directly on bigtenplus.com, auto‑renewal is turned off but you retain access through the end of your paid billing period. For subscriptions purchased through app stores or other platforms, cancelling with that platform stops future renewals but access typically continues until the paid period ends (platforms’ rules apply). Your account/profile information generally remains unless you delete your account, but you will lose access to subscriber‑only streams once the active period ends and must re‑subscribe to regain access.
Will I get a refund?
B1G+’s stated policy is that no refunds are issued for new or existing subscribers, except for two limited web (direct) exceptions: 1) if an auto‑renewed subscription is cancelled within 24 hours you may request a refund via B1G+ email or chat support, and 2) if you were double‑charged for a single subscription, B1G+ will refund the second purchase after confirmation. Purchases made through Apple, Google Play, Roku, Amazon or similar app stores are excluded from B1G+’s direct refund policy; refund requests for those purchases must be handled through the respective platform.
B1G+ plans and pricing
| Plan | Price (CAD) | Period | Features |
|---|---|---|---|
| Monthly Pass (Conference‑wide) | C$17.99 | Monthly | Access to non‑televised Big Ten events across the conference, next‑day replays, BTN originals |
| Annual Pass (Conference‑wide) | C$119.99 | Annual | Same access as monthly, with discounted annual pricing |
Your consumer rights in Canada
B1G+’s posted refund policy (no refunds except narrow web exceptions) is a contractual term; however, Canadian consumers may have statutory rights under federal and provincial consumer protection laws that are not expressly acknowledged in that policy. Those rights vary by province and by the type of digital service or purchase. If you believe a statutory right applies (for example, misleading representations or an unfair billing practice), you can contact the platform (Apple/Google) if you purchased through them, your payment provider, or your provincial consumer protection office for guidance. In some cases consumers use the app‑store refund process, a merchant dispute, or a chargeback through the card issuer - consider these options only after reviewing platform policies and speaking to support.
Customer experiences
Some users praise B1G+ for providing access to college sports that aren’t televised, and they value next‑day replays and classic programming. However, other users report difficulties: complaints that cancellation is confusing or must be done through the original purchase platform even if logged in elsewhere, low ratings on Google Play with comments about limited functionality, and reports of login/access problems on devices such as Apple TV. These mixed experiences suggest platform and device differences can affect ease of cancellation and playback.
Documentation checklist
- Account email and username used for the B1G+ subscription
- Order receipt or confirmation number (from bigtenplus.com, Apple, Google, Roku, Amazon, etc.)
- Date(s) and amount(s) charged and the payment method (last 4 digits of card)
- Screenshots of subscription details or error messages, and the device/platform where you subscribed
- Record of any chat or email correspondence with B1G+ or platform support
Common mistakes
A frequent mistake is trying to cancel on bigtenplus.com when the subscription was purchased through the App Store or Google Play - that will not stop renewal because those platforms control billing. Another common issue is waiting until after a renewal charge posts before cancelling; if you want to avoid a charge, cancel before the renewal date. People also sometimes contact the wrong support team (e.g., contacting B1G+ for an App Store refund) or fail to provide the receipt/order ID when requesting a double‑charge refund, which delays resolution.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| Web (direct via bigtenplus.com) | No (generally). Exceptions: auto‑renew cancelled within 24 hours; confirmed double charges may be refunded. | Low to Moderate - unsubscribe in account, though some users report confusion. |
| App Store (iOS) | Handled by Apple - request through Apple Support/App Store. | Variable - managed entirely by Apple’s processes. |
| Google Play (Android) | Handled by Google Play - request through Google Play support. | Variable - managed by Google Play. |
| Other platforms (Roku, Amazon Fire, Samsung TV) | Handled by the platform - request through that platform’s support. | Variable to High - depends on platform policies and UI. |
After cancelling
After you cancel, verify you received confirmation (email or on‑screen) and check that the subscription status shows “cancelled” or “no renewal” in your account or platform subscription settings. Keep receipts and any confirmation for at least one billing cycle in case you need to dispute a charge. Helpful links:
B1G+ (bigtenplus.com) - sign in and check My Account / Purchases.
Cancel a subscription - Apple Support
Cancel subscriptions - Google Play Help
Roku Support | Amazon Customer Service | Samsung Support (Canada)
Address
No physical mailing address for B1G+ was provided in the available data. If you need official contact details or support, use the B1G+ website or the platform support links above to reach customer service.