Cancellation service #1 in United States
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Cbs All Access service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancellation Cbs All Access: Easy Method
What is Cbs All Access
Cbs All Access was the former name for the streaming service now managed as Paramount+. In Canada the service provides on‑demand TV series, movies and some live sports under the Paramount+ brand and billing is handled either directly through Paramount+ (paramountplus.com) or through third‑party app stores (Apple App Store, Google Play).
How to cancel Cbs All Access
- Web (direct subscription): Sign in at paramountplus.com/account, go to your subscription or billing settings and select cancel. Your subscription will remain active until the end of the current billing period; Paramount+ does not provide a refund for the unused portion except in limited cases or as required by Quebec law.
- Apple App Store (Apple ID): Cancel through your Apple ID subscription settings on your iPhone/iPad or at Apple’s manage subscriptions. The subscription remains active until the end of the paid billing period. Refunds, if any, must be requested from Apple under their refund policy.
- Google Play Store: Cancel via Google Play Subscriptions in the Google Play app or on the web at Google Play subscription help. The subscription remains active until the end of the paid billing period; refund questions are handled under Google Play’s refund policy.
What happens when you cancel
After cancellation your account stays active until the end of the current billing cycle; you retain access to content for that remaining period. The service will not renew at the next billing date. Your account profile and viewing history typically remain on file in case you resubscribe, subject to Paramount+’s data retention and privacy policies.
Will I get a refund?
Paramount+’s standard policy is that fees are non‑refundable, including for unused portions of a billing period if you cancel early. In rare circumstances Paramount+ may issue credits or refunds at its sole discretion. If you subscribed through Apple or Google Play, refunds for purchases are subject to Apple or Google’s refund procedures and policies and must be requested from them. Quebec residents have specific consumer protections: under Quebec law you may be entitled to an earlier cancellation and a refund of the unused portion of a billing period; Paramount+’s terms acknowledge that right for Quebec customers.
Cbs All Access plans and pricing
| Plan | Price | Notes |
|---|---|---|
| Paramount+ (ad‑supported) | Varies | Price and availability depend on region and platform. |
| Paramount+ (ad‑free) | Varies | Higher tier with fewer or no ads; availability and naming may vary. |
Your consumer rights in Canada
There is no general Canada‑wide 14‑day cooling‑off right for streaming subscriptions; standard cancellation and refund terms are governed by the service contract and platform policies. Quebec provides additional consumer protections: Quebec law and Paramount+’s terms allow Quebec residents the right to request earlier cancellation and a refund of the unused portion of a billing cycle when applicable. Outside Quebec, refunds are not generally available except in exceptional, discretionary cases or where a platform’s refund policy (Apple/Google) provides relief.
Customer experiences
Reviews are mixed. Positive feedback often highlights content strengths - for example live sports coverage and an expanding catalogue of originals. Common negative reports concern app performance (freezing, buffering, crashes), frequent or long ad breaks even on some paid tiers, frustrating playback controls, and inconsistent content availability in Canada due to licensing. Users also report occasional billing and customer‑support difficulties when seeking refunds or help.
Documentation checklist
- Account email and password (used to sign in at paramountplus.com/account)
- Subscription confirmation or billing receipt showing purchase date and billing period
- If you subscribed via Apple or Google, proof of purchase from your Apple ID or Google Play order history
- If you are a Quebec resident and requesting a refund of unused time, documentation of residency (if requested) and dates showing the billing period
Common mistakes
Many cancellations fail because users try to cancel on the platform where they were not billed. If you subscribed directly at paramountplus.com you must cancel at your Paramount+ account, not in the App Store or Google Play. Conversely, if you subscribed through Apple or Google Play you must cancel through that store’s subscription settings. Another common error is expecting an automatic refund: Paramount+’s standard policy is non‑refundable charges for partial periods, so assume no refund unless you qualify under Quebec law or receive a discretionary credit. Finally, failing to sign into the correct account (multiple emails) often prevents locating and cancelling the active subscription.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| Web (direct subscription) | No refund from Paramount+ generally; remains active until end of billing period (Quebec exception may apply) | Low - cancel at paramountplus.com/account |
| App Store (Apple ID) | No refund from Paramount+; may request refund from Apple per Apple’s policies | Low - cancel via Apple ID subscription settings |
| Google Play Store | No refund from Paramount+; Google Play refund policy applies | Low - cancel via Google Play subscriptions |
After cancelling
Keep your confirmation or note the date you cancelled and the date your access ends. If you need a refund or credit, contact the provider that processed your payment: Paramount+ for direct billing, Apple for App Store purchases, or Google for Play Store purchases. For direct account management visit paramountplus.com/account. For Apple subscription help see Apple’s subscriptions support. For Google Play subscription help see Google Play help. If you are a Quebec resident and believe you are entitled to a refund of the unused portion, mention Quebec consumer protections when you contact support.
Address
Paramount Global (corporate contact) - 51 West 52nd Street, New York, NY 10019, United States. If you choose to send physical correspondence, consider using registered mail and include all account details and proof of purchase; note that official subscription cancellations are generally handled online or via the store used for your purchase.