Service de résiliation N°1 en United States
Madame, Monsieur,
Je vous notifie par la présente ma décision de mettre fin au contrat relatif au service Digital Playground.
Cette notification constitue une volonté ferme, claire et non équivoque de résilier le contrat, à effet à la première échéance possible ou conformément au délai contractuel applicable.
Je vous prie de prendre toute mesure utile pour :
– cesser toute facturation à compter de la date effective de résiliation ;
– me confirmer par écrit la bonne prise en compte de la présente demande ;
– et, le cas échéant, me transmettre le décompte final ou la confirmation de solde.
La présente résiliation vous est adressée par e-courrier certifié. L’envoi, l’horodatage et l’intégrité du contenu sont établis, ce qui en fait un écrit probant répondant aux exigences de la preuve électronique. Vous disposez donc de tous les éléments nécessaires pour procéder au traitement régulier de cette résiliation, conformément aux principes applicables en matière de notification écrite et de liberté contractuelle.
Conformément aux règles relatives à la protection des données personnelles, je vous demande également :
– de supprimer l’ensemble de mes données non nécessaires à vos obligations légales ou comptables ;
– de clôturer tout espace personnel associé ;
– et de me confirmer l’effacement effectif des données selon les droits applicables en matière de protection de la vie privée.
Je conserve une copie intégrale de cette notification ainsi que la preuve d’envoi.
Cancellation Digital Playground: Easy Method
What is Digital Playground
Digital Playground is a subscription-based adult entertainment service that offers on-demand videos and a content library accessible to paying members. The site lists plans and promotional pricing in US dollars and operates on an auto-renew model for paid subscriptions.
The service is managed online and through app-store billing where applicable; cancellation and refund handling depend on whether the subscription was bought directly on the website or through a third-party app store.
How to cancel Digital Playground
Cancellation method depends on where you purchased the subscription. If you subscribed on the Digital Playground website, you can cancel from your account settings. If you subscribed through an app store (Apple App Store or Google Play), those subscriptions must be cancelled through the relevant store. If you prefer a written request, you may send a formal cancellation letter to the company address (see final section) and keep delivery confirmation.
- Website (direct purchase): Sign in at the Digital Playground site, go to Account or Subscription settings, choose Cancel subscription and follow the on-screen confirmation. Keep a screenshot or confirmation email. See the site for details: digitalplaygroundcom.com.
- Apple App Store (iOS): Open Settings on your iPhone > tap your name > Subscriptions > find the Digital Playground subscription > Cancel Subscription. For Apple refund or purchase issues, use Apple support pages.
- Google Play (Android): Open the Google Play Store > Menu > Subscriptions > select the subscription > Cancel subscription. For refunds or disputes, use Google Play Help.
- Written/registered mail: If you want a written record, send a signed cancellation letter by registered mail (e.g., raccomandata A/R) to the company address and keep the delivery receipt.
What happens when you cancel
When you cancel a Digital Playground subscription purchased directly on the website, your access typically remains active until the end of the current billing period; cancellation prevents future renewals but does not usually terminate current-period access immediately. For app-store purchases, cancellation stops future billing according to the store’s rules and access usually continues until the paid period ends.
The company retains account information according to its privacy and data-retention policies; cancelling a subscription does not necessarily delete your account or personal data unless you request account deletion specifically.
Will I get a refund?
Digital Playground’s public policy does not explicitly provide routine refunds for cancelled subscriptions; cancelling generally prevents future charges but does not produce a refund for the current billing period. Refunds are not guaranteed and are not advertised as part of a 14‑day cooling-off or automatic statutory withdrawal on the site. See the site for their stated terms: digitalplaygroundcom.com.
Exceptions may arise if an error or duplicate charge occurred, or if an app store’s refund policy applies (Apple or Google may consider refunds or credits under their own rules). In some provinces (for example Quebec) consumer protections around auto‑renewals can affect remedies; however, Digital Playground’s public policies do not explicitly outline provincial refund rights.
Digital Playground plans and pricing
| Plan | Price | Period | Features |
|---|---|---|---|
| Monthly Subscription | US$29.95 | Monthly | Full access to content library |
| Quarterly Subscription | US$59.95 (≈US$19.98/month) | Quarterly | Cost savings over monthly rate |
| Annual Subscription | US$119.95 (≈US$9.99/month) | Annual | Best per-month value |
| Promotional Monthly Discount | US$9.99 for 30 days | Monthly (promo) | Discounted limited-time access |
| Promotional Yearly Discount | US$7.00/month when billed yearly | Annual (promo) | Deep discount for long-term access |
Official site lists prices in USD; there is no explicit CAD pricing shown. If billed in Canada, your card issuer will apply a currency conversion and any applicable foreign transaction fees.
Your consumer rights in Canada
Canadian consumer protection for digital goods varies by province. There is no uniform automatic 14‑day cooling-off right for all digital subscriptions unless the merchant offers one; you should check provincial rules and the merchant’s terms. Quebec has specific rules concerning auto‑renewals and notices that can provide additional protections, but merchants must follow provincial law and may need to offer certain disclosures for auto‑renewals.
If you believe your statutory rights have been breached (for example, unclear auto‑renewal terms or deceptive practices), you can contact your provincial consumer protection office for guidance, and consider contacting your payment provider to dispute incorrect or unauthorized charges.
Customer experiences
Reviewers have mixed feedback. Some customers praise the content quality and viewing experience. Other reviewers repeatedly report issues with unclear or allegedly deceptive billing practices (such as pre-selected add-ons), difficulty obtaining clear cancellation confirmations, and slow or unhelpful customer service responses. See sample consumer reports: pissedconsumer.com - Digital Playground reviews.
Documentation checklist
- Account email and username; subscription/order number or invoice number.
- Screenshots of the billing page, subscription terms, and any pre‑selected add-ons shown at purchase.
- Copies of payment receipts or bank/credit card statements showing the charge(s).
- Confirmation screenshots or emails showing cancellation or any correspondence with support.
- Registered mail receipt (raccomandata A/R) if you sent a written cancellation, and copies of the signed letter.
Common mistakes
Many problems arise from assuming app-store and website subscriptions are interchangeable: cancelling on the website will not stop an app-store subscription and vice versa. Another frequent mistake is not keeping a confirmation or screenshot of cancellation, making disputes harder to resolve. Relying solely on informal chat or a single email without following up in writing or using registered mail can delay resolution. Finally, users sometimes expect automatic refunds when cancelling mid-period; Digital Playground’s stated practice is that cancellation prevents future charges but typically does not refund the current billing cycle.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| Website account cancellation | No routine refund for current period; stops future renewals (per site policy) | Low - usually accessible via Account > Subscription |
| Apple App Store (iOS) cancellation | Refunds handled by Apple; possible but subject to Apple’s policies | Medium - managed through your Apple ID subscriptions |
| Google Play cancellation | Refunds handled by Google Play; possible but subject to Google’s policies | Medium - managed through Google Play subscriptions |
| Written registered mail request | Refund unlikely unless merchant agrees; may support disputes | High - formal, slow, but provides strong proof of notice |
After cancelling
After you cancel, keep records: confirmation emails, screenshots, and any registered‑mail receipts. Monitor your bank or card statements to ensure future renewals stop. If you were billed through an app store and you need a refund, contact Apple or Google Play support directly using their official help channels. If you believe billing was deceptive or unauthorized, contact your payment provider to dispute charges and, if needed, contact your provincial consumer protection office.
Helpful links: Digital Playground homepage and account area: digitalplaygroundcom.com; general help on cancelling third-party subscriptions: cancel subscription help; consumer reviews and reports: pissedconsumer.com.
Address
Digital Playground
1234 Adult Entertainment Blvd
Los Angeles, CA 90001
USA
If you send a written cancellation, use registered mail with return receipt (raccomandata A/R) or an equivalent tracked/delivery‑confirmed service and retain the receipt as proof of delivery.