Cancellation service N°1 in Singapore
Contract number:
To the attention of:
Cancellation Department – Dramawave
2 Science Park Drive, #01-08, Ascent
118222 Singapore
Subject: Contract Cancellation – Certified Email Notification
Dear Sir or Madam,
I hereby notify you of my decision to terminate contract number relating to the Dramawave service. This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual notice period.
I kindly request that you take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper receipt of this request;
– and, where applicable, send me the final statement or balance confirmation.
This cancellation is sent to you by certified email. The sending, timestamping and integrity of the content are established, making it equivalent proof meeting the requirements of electronic evidence. You therefore have all the necessary elements to process this cancellation properly, in accordance with the applicable principles regarding written notification and contractual freedom.
In accordance with the Consumer Rights Act 2015 and data protection regulations, I also request that you:
– delete all my personal data not necessary for your legal or accounting obligations;
– close any associated personal account;
– and confirm to me the effective deletion of data in accordance with applicable rights regarding privacy protection.
I retain a complete copy of this notification as well as proof of sending.
Yours sincerely,
15/01/2026
Cancellation Dramawave: Easy Method
What is Dramawave
Dramawave is an online streaming and subscription service offering access to television dramas, original series, and related digital content. It provides account-based access on web and mobile platforms and operates under recurring billing for paid plans.
The service is headquartered outside Canada, so users in Canada should follow the provider’s international cancellation channels while observing Canadian consumer and privacy protections.
How to cancel Dramawave
- Check your account: Sign in to your Dramawave account and look for a “Subscription,” “Billing,” or “Account” section to cancel directly through the website or app - this is usually the fastest method.
- Email support: If in-app cancellation is not available, send a clear cancellation request to the support email listed on Dramawave’s website. Include your full name, account email, subscription ID (if any), and the date you want cancellation to take effect.
- Send registered mail for proof: To ensure documented delivery, send a signed cancellation letter by registered mail (raccomandata A/R) to the company address: 2 Science Park Drive, #01-08, Ascent, Singapore 118222. In the letter include account details, the exact cancellation request, and request written confirmation of receipt and effective cancellation date.
- Record confirmations: Save email responses, screenshots of in-app cancellation pages, and your registered-mail tracking and receipt. If you used a credit card or bank, monitor statements for future charges and be prepared to dispute unauthorized renewals.
What happens when you cancel
After cancellation is processed, access to paid content typically continues until the end of the current billing period unless the provider states otherwise. Automatic renewal should stop on the expiry date; confirm the exact date with Dramawave in writing.
The account will remain active in a limited or free form depending on the provider’s policy. Your payment method should no longer be charged for new billing cycles after cancellation takes effect, but charges already processed are generally non-reversible unless a refund is granted.
Personal data retention follows Dramawave’s privacy policy and applicable laws: the company may retain basic account records for a period for accounting, dispute resolution, or legal obligations. If you want data deletion or access, submit a privacy request and keep copies of your correspondence.
Will I get a refund?
Refund eligibility depends on Dramawave’s stated refund policy and the timing of your cancellation. Many subscription services do not refund past, fully used billing periods but may provide prorated refunds in exceptional cases. If you cancel within a stated trial period, you are commonly entitled to a full refund of trial fees where applicable.
Exceptions may include billing errors, double charges, or misleading representations; in those cases, request a refund in writing and provide supporting evidence. If the provider refuses an appropriate refund, you can escalate to your payment provider (credit card company) or seek guidance from Canadian consumer protection authorities.
Dramawave plans and pricing
| Plan | Price | Billing |
|---|---|---|
| Basic | Varies | Varies |
| Standard | Varies | Varies |
| Premium | Varies | Varies |
Your consumer rights in Canada
Canadian consumers are protected by federal and provincial laws that prohibit deceptive practices and require clear disclosure of terms. The Competition Act and provincial consumer protection statutes prohibit false or misleading representations about subscription terms, cancellation rights, and fees.
For privacy and access to personal information, the federal Personal Information Protection and Electronic Documents Act (PIPEDA) applies to many commercial organizations operating in Canada; several provinces have equivalent privacy laws. Under these laws you have the right to request access to personal information held about you and to request correction or deletion in certain circumstances. If you believe your rights have been breached, you can contact the Office of the Privacy Commissioner of Canada or your provincial consumer protection office.
Customer experiences
Users typically report that in-app or website cancellations are quickest when the option is available and clearly documented. Where the self-serve option is absent, email support can work but may take longer and require follow-up.
Sending registered mail for cancellation is often mentioned as a practical step when dealing with an overseas provider because it provides verifiable proof of delivery. Complaints commonly involve unexpected renewals after attempted cancellations and difficulties obtaining refunds; keeping clear records helps if escalation is required.
Documentation checklist
- Account email and username, subscription ID, last billing date, payment method details, copy of the cancellation request (email or letter), registered-mail tracking and receipt, screenshots of account/billing pages, and any replies from Dramawave.
Common mistakes
One common mistake is assuming that deleting an app or removing the payment method will cancel the subscription. App deletion does not always cancel a recurring billing agreement - you must follow the provider’s cancellation process.
Another frequent error is failing to obtain or save confirmation of cancellation. Verbal confirmations without written follow-up or missing registered-mail receipts make disputes harder to resolve. Also, waiting until the last minute without accounting for international delivery times may result in an additional billing cycle.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| In-app / Website | Possible (depends on policy) | Low |
| Email to support | Possible (case-by-case) | Medium |
| Registered mail (raccomandata A/R) | Possible (provides strongest proof) | Medium - High |
| Phone | Rarely immediate - follow up in writing | Medium |
After cancelling
Keep all confirmation emails, screenshots, and registered-mail receipts until you verify that no further charges occur. If you see an unexpected charge after cancellation, contact Dramawave support with your documentation and request a refund; if unresolved, contact your bank or credit card issuer to dispute the charge.
For further information and to understand your rights, see official resources: Government of Canada - Consumer information, Competition Bureau Canada, and Office of the Privacy Commissioner of Canada.
Address
Send registered mail to:
2 Science Park Drive, #01-08, Ascent, Singapore 118222