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Cancellation service #1 in Canada
ALLBLK is a subscription streaming service focused on Black-centered scripted and unscripted programming, available in Canada as an add-on through platforms such as Amazon Prime Video Channels and Apple TV+. It offers ad-free access to the ALLBLK library for a monthly or annual fee depending on the platform.
When you cancel, auto-renewal is stopped so no future billing will occur after the current paid period ends. You typically retain access to ALLBLK content until the end of the billing cycle or channel subscription period purchased through the platform. Account information and playback history may be retained by ALLBLK according to their privacy and terms policies; if you want account removal, check account settings or contact support for data-deletion options.
ALLBLK’s published policy states it does not provide refunds or credits for partial billing periods or unwatched content except where required by law. Canadian subscribers do not have a specific statutory 14‑day cancellation-for-refund right under ALLBLK’s terms (the 14‑day/7‑day statutory rights referenced in ALLBLK terms apply to the UK and Brazil). If you purchased through a third-party platform (Apple, Google, Amazon, Roku, Samsung, or your cable provider), refund requests are subject to that provider’s refund policy and must generally be handled through them.
| Plan | Price | Period | Features |
|---|---|---|---|
| Monthly (via Prime Video / Apple TV+ in Canada) | C$6.99 | Monthly | Ad-free, full access to ALLBLK content |
| Annual (via Prime Video / Apple TV+ in Canada) | C$69.99 | Annual | Ad-free, full access, saves ~16% |
Under ALLBLK’s terms, Canadian subscribers do not receive a mandatory statutory cancellation-for-refund period from ALLBLK itself; the service’s no-refund policy applies unless Canadian consumer protection law requires otherwise. If you believe you were billed incorrectly or charged after canceling, you can raise a dispute with the payment method or platform used to subscribe (credit card issuer, Apple, Google, Amazon, Roku, Samsung, or your cable provider). Consider documenting the issue and contacting the platform or your financial institution to request an investigation or charge reversal where appropriate.
Reviews are mixed: some users praise ALLBLK’s interface and content selection, noting a good experience after a trial. Other customers report problems such as continued charges after attempting to cancel, difficulty obtaining refunds, login or playback issues while still billed, and slow or unhelpful customer service responses. Complaints are commonly raised with third-party billing platforms as well as directly to ALLBLK.
People often assume deleting the app cancels the subscription - this does not stop billing. Another frequent error is cancelling on the ALLBLK website when the subscription was made through Apple, Google, Amazon, Roku, Samsung, or a cable provider; in those cases you must cancel with the platform that billed you. Waiting until after the renewal date means you will be charged for the next period; keep track of billing dates and confirm you receive cancellation confirmation. Expect platform-specific refund rules: contacting ALLBLK directly may not result in a refund if the platform processed the payment.
| Method | Refund | Difficulty |
|---|---|---|
| ALLBLK website (direct web sign-up) | Typically no refund for partial periods; contact ALLBLK support for exceptions | Medium |
| Apple iOS (App Store) | Refunds handled by Apple per App Store policy | Low |
| Google Play | Refunds handled by Google Play per their policy | Low |
| Roku | Refunds handled by Roku (varies) | Medium |
| Samsung Smart TV | Refunds handled by Samsung (varies) | Medium |
| Amazon Appstore / Fire TV | Refunds handled by Amazon (varies) | Medium |
| Amazon Prime Video Channels | Refunds handled by Amazon Prime channels policy; access usually continues until end date | Medium |
| Cable / TV provider | Refunds and cancellation handled by the provider; policies vary widely | High |
| Registered/certified mailed cancellation to ALLBLK | No guaranteed refund; provides proof of notice and receipt | High |
After you cancel, confirm you receive cancellation confirmation (email or on-screen) and retain it with your documentation. Monitor your bank or card statements to ensure no further charges occur. If you were billed after cancellation or need a refund, contact the platform that processed the payment (Apple, Google, Amazon, Roku, Samsung, or your cable provider) and provide your documentation; for direct web sign-ups, contact ALLBLK support via ALLBLK support and review the ALLBLK Terms & Conditions. If charges appear unauthorized and platform resolution is unsuccessful, consider contacting your card issuer or payment provider to dispute the charge.
ALLBLK Attn: Customer Service 6320 Canoga Avenue, 8th Floor Woodland Hills, California 91367 United States of America
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Written by Evelyn Wright
Former postal advisor · 5 years experience
Former postal-services advisor and e-signature specialist, I have been writing for Postclic for 5 years to demystify legally binding mail for everyday users.