Servicio de cancelación N°1 en Germany
Señora, Señor,
Le notifico mediante la presente mi decisión de poner fin al contrato relativo al servicio Eurosport.
Esta notificación constituye una voluntad firme, clara e inequívoca de cancelar el contrato, con efecto en la primera fecha posible o de conformidad con el plazo contractual aplicable.
Le ruego tome todas las medidas útiles para:
– cesar toda facturación a partir de la fecha efectiva de cancelación;
– confirmarme por escrito la buena toma en cuenta de la presente solicitud;
– y, en su caso, transmitirme el recuento final o la confirmación de saldo.
La presente cancelación le es dirigida por e-correo certificado. El envío, el sellado de tiempo y la integridad del contenido están establecidos, lo que lo convierte en un escrito probatorio que responde a las exigencias de la prueba electrónica. Por lo tanto, dispone de todos los elementos necesarios para proceder al tratamiento regular de esta cancelación, de conformidad con los principios aplicables en materia de notificación escrita y libertad contractual.
De conformidad con las reglas relativas a la protección de datos personales, le solicito también:
– suprimir el conjunto de mis datos no necesarios para sus obligaciones legales o contables;
– cerrar todo espacio personal asociado;
– y confirmarme el borrado efectivo de los datos según los derechos aplicables en materia de protección de la vida privada.
Conservo una copia íntegra de esta notificación así como la prueba de envío.
Cancellation Eurosport: Easy Method
What is Eurosport
Eurosport is an international sports broadcaster and streaming brand that offers live and on-demand coverage of a wide range of events, including cycling, tennis, motorsports and winter sports. It operates television channels and digital streaming products under the Eurosport and related Discovery-led platforms.
Availability, exact channels and packaging vary by country and distribution partner; in many markets Eurosport content is also available through partner streaming platforms or through apps on devices and app stores.
How to cancel Eurosport
- Confirm where you subscribed: directly at Eurosport/discovery+ or through a third party (Apple App Store, Google Play, Amazon Prime Video Channels, Roku, cable/satellite provider, or another platform).
- If you subscribed via a third party (App Store, Google Play, Prime, Roku, cable), cancel through that provider’s subscription manager - cancellations there stop recurring billing at the source.
- If you subscribed directly at Eurosport/discovery+ log in to your account on the website or app, go to Account or Subscription settings and select “Cancel subscription” or “Manage subscription.” Follow on-screen steps until you receive a cancellation confirmation.
- After cancelling online, keep the confirmation email or take screenshots of the cancellation page and record the cancellation date; this is important if billing continues in error.
- If you cannot cancel online or you need to provide formal notice by post, send a registered letter with return receipt (A/R) addressed to Eurosport (see Address section). Include your full name, account email, subscription reference or order number, and an explicit statement requesting termination of the subscription and confirmation of cancellation.
- Check your bank or card statements in the following billing cycle to confirm recurring charges have stopped; if you see continued charges, contact the provider’s support and your payment provider (bank/credit card) promptly.
What happens when you cancel
When you cancel a subscription you typically keep access until the end of the paid billing period; cancellation prevents the next renewal. Exact access rules depend on the subscription channel (direct, app store or third-party provider). Some platforms stop access immediately and others allow access until the paid period ends.
Account data such as watch history, preferences and billing records may be retained by the provider according to their privacy policy. If you wish to delete your account entirely you usually need to request account deletion separately through the provider’s account settings or support.
Will I get a refund?
Refunds are not automatically granted in most standard subscription models for unused portions of a billing period. Refund eligibility depends on how you subscribed and on the provider’s refund policy. If you subscribed through Apple, Google, Amazon or another reseller, refunds are handled under that reseller’s rules, not directly by Eurosport.
Exceptions where refunds are more likely include billing errors, duplicate charges, or unauthorized transactions; in those cases contact support and, if necessary, your card issuer to dispute the charge. If you believe you are due a refund, provide proof (receipts, confirmation emails, screenshots) when you contact support.
Eurosport plans and pricing
| Plan | Price (CAD) |
|---|---|
| Monthly subscription | Varies |
| Annual subscription | Varies |
| Free trial or promotional offers | Varies |
Your consumer rights in Canada
Consumer protection for digital subscriptions in Canada is governed by a combination of federal and provincial laws. Rights and remedies vary by province: for example, protections around misleading practices, unfair contract terms and unauthorized charges are commonly available under provincial consumer protection statutes.
If you believe a subscription renewal was unauthorized or the service was misrepresented, you can file a complaint with your provincial consumer protection office and you may request a chargeback through your payment provider. For app-store purchases, Apple and Google have their own refund processes which you must follow for purchases made through their platforms.
Customer experiences
Users report a mix of experiences. Many customers can cancel quickly via the account page or their app-store subscription manager and receive an immediate confirmation. Common issues include forgetting which provider processed the subscription, renewal after a missed cancellation, or delays in receiving written confirmation.
When subscriptions were started through third parties, customers often needed to contact that third party rather than Eurosport. In cases of billing errors customers have successfully obtained refunds after supplying proof and, when necessary, filing disputes with card issuers.
Documentation checklist
- Account email and username
- Subscription ID, order number or invoice number
- Payment method and last four digits of the card used
- Proof of purchase (receipt, confirmation email)
- Screenshot of active subscription and cancellation confirmation (if any)
- Date and method of cancellation request and any correspondence
- Registered mail tracking number and return receipt if you send postal notice
Common mistakes
Customers commonly make the following mistakes: attempting to cancel only in the app when the billing is handled by the app store or a third party (so the charge continues), missing the cancellation deadline for a free trial and being billed for a full period, not saving cancellation confirmations, and assuming a single email request is sufficient when a formal written notice is required. For postal cancellations, not sending the notice by registered letter with a return receipt can make it harder to prove the request was sent and received.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| Cancel via Eurosport/discovery+ account | Possible depending on policy and timing | Low |
| Cancel via Apple App Store | Refund handled by Apple; possible via App Store review | Low - Medium |
| Cancel via Google Play | Refund handled by Google Play policies | Low - Medium |
| Cancel via third-party provider (Prime, Roku, cable) | Refund depends on that provider’s rules | Medium |
| Postal registered letter (formal notice) | Refund depends on provider policy and evidence | Medium - High |
After cancelling
After you cancel, keep all confirmation emails, screenshots and any postal return receipts. Monitor your bank or card statement for the next billing cycle to ensure no further charges occur. If you are charged after cancellation, contact the support channel you used to cancel and provide your documentation; if unresolved, contact your card issuer to request a dispute or chargeback.
Helpful pages: Eurosport support, discovery+ help, and platform refund pages (Apple/Google). For general consumer guidance in Canada see the Government of Canada consumer information pages below.
Support and reference links (external): Eurosport Support, discovery+ Help, Apple - cancel subscriptions (Canada), Google Play - cancel subscriptions, Government of Canada - consumer protection.
Address
For formal postal cancellation notices (send by registered mail with return receipt):
Eurosport
Ridlerstraße 57
80339 München
Germany