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I hereby notify you of my decision to terminate the contract relating to the Fandor service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Fandor: Easy Method
What is Fandor
Fandor is a streaming service focused on independent, classic and international films, offering ad‑free access to its library through monthly or annual subscriptions. It can be subscribed to directly on Fandor’s website or via mobile in‑app purchases through the Apple App Store or Google Play.
How to cancel Fandor
- App Store (iOS): Open Settings on your iPhone/iPad → tap your Apple ID → Subscriptions → find Fandor → turn off Automatic Renewal. Disabling auto‑renewal cancels future billing. Note: deleting the Fandor app does not cancel the subscription.
- Google Play (Android): Open the Google Play Store → tap your profile → Payments & subscriptions → Subscriptions → select Fandor → Cancel subscription. Fandor support states they cannot cancel Google Play subscriptions for you.
- Web (Fandor.com): Sign in at fandor.com → go to Your Account → in the Subscription box click “Cancel Subscription.” Follow on‑screen prompts to confirm cancellation.
What happens when you cancel
When you cancel, automatic renewal stops and you retain access until the end of the current paid period; you will not be billed again after the period ends. Your account and viewing history typically remain on file unless you delete the account. If you signed up through Apple or Google, billing and subscription management are handled by those stores, so they control the renewal and any related receipts.
Will I get a refund?
Fandor’s published documentation does not promise automatic refunds or a statutory 14‑day cooling‑off period. The company’s guidance indicates that Fandor support does not offer refunds as a standard practice. If you believe you were wrongly charged, options to pursue a refund may include contacting the platform that processed the payment (Apple, Google, or your bank/card issuer) to request a chargeback or reversal, but success is not guaranteed and depends on the provider’s policies and the specifics of the charge.
Fandor plans and pricing
| Plan | Price (CAD) | Period | Features |
|---|---|---|---|
| Monthly (via Fandor website) | C$4.99 | Monthly | Ad‑free, full library access |
| Yearly (via Fandor website) | C$50.00 | Annual | Ad‑free, full library access |
| Monthly (via iOS App Store) | C$6.49 | Monthly | In‑App Purchase, ad‑free access |
| Quarterly (via iOS App Store) | C$16.99 | Quarterly | In‑App Purchase, ad‑free access |
| Yearly (via iOS App Store) | C$62.99 | Yearly | In‑App Purchase, ad‑free access |
Your consumer rights in Canada
Fandor’s published policy does not state a mandatory 14‑day cooling‑off refund right. In Canada, consumer protections vary by province and by payment method; you may have options through your credit card issuer, bank, or the app platform (Apple/Google) if a charge was disputed or unauthorized. These remedies depend on the merchant’s terms and the payment provider’s dispute processes rather than an automatic right under Fandor’s policy. For persistent issues you can consult provincial consumer protection authorities or seek guidance from your card issuer.
Customer experiences
Public reviews and reports commonly describe difficulties cancelling, a lack of clear confirmation after cancellation, and occasional unexpected charges. Many users also report problems contacting customer support or receiving timely responses. Technical issues with the app (freezes or stuck screens) have been reported and can add to frustration when trying to manage a subscription. That said, customers who follow the platform‑specific cancellation steps (Apple, Google, or web) do successfully stop future billing when properly completed.
Documentation checklist
- Account email and username, subscription screenshots, confirmation screens or emails, receipt or billing statement showing the charge, the date of cancellation attempt, and any correspondence with support.
Common mistakes
A frequent error is assuming that deleting the Fandor app cancels the subscription; it does not - you must cancel in the App Store, Google Play, or on the Fandor website depending on where you subscribed. Another common issue is cancelling with a different account than the one that was billed (for example, multiple Apple IDs or Google accounts on the same device). People also sometimes fail to save or screenshot the cancellation confirmation, which makes resolving disputes harder. Finally, not checking which payment source (Apple, Google, or direct card) was charged can delay the correct cancellation route.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| App Store (iOS) | No (Fandor does not provide refunds; Apple handles billing and refund requests) | Moderate - cancel via Apple ID Subscriptions; must disable auto‑renewal |
| Google Play (Android) | No (Fandor support cannot issue refunds for Google Play purchases; request via Google Play/bank) | Moderate‑High - cancel in Google Play; Fandor cannot cancel on your behalf |
| Web (Fandor.com) | No (Fandor’s published policy states refunds are not offered by support) | Low - cancel from Your Account → Cancel Subscription on the website |
After cancelling
After you cancel, keep copies of confirmation screens, emails and your last receipt. Verify that access continues only until the end of the paid period and that no further charges appear on your statement. If you were charged after cancelling, contact the payment platform that processed the charge (Apple, Google, or your card issuer) and provide your documentation. Useful resources: Fandor homepage at fandor.com, Apple subscription support at Apple Subscriptions, and Google Play subscription support at Google Play Subscriptions. If needed, consider contacting your bank or card issuer to dispute an unauthorized charge.
Address
If you choose to send written cancellation or correspondence, consider registered mail (to obtain delivery confirmation). Address correspondence to: Our Film Festival, Inc., 522 Washington Street, San Francisco, CA 94111, United States.