Cancellation Formula 1: Easy Method

What is Formula 1

Formula 1 (F1) is the global motorsport championship and the digital subscription service (often called F1 TV) provides live race coverage, onboards, team radio, live timing and archives of past races. The streaming product is sold directly by Formula One Digital Media Limited and via app marketplaces (Apple App Store, Google Play) and third‑party broadcasters in Canada.

How to cancel Formula 1

• Web (formula1.com): Sign in to your account, go to Account or Subscription settings and disable auto‑renew; you can also follow cancellation instructions in the confirmation email or contact support by email. Cancellation stops future renewals but you retain access until the end of the paid period.
• App Store (iOS/iTunes): Cancel via your Apple ID subscriptions - turn off auto‑renew at least 24 hours before the current billing period ends. Manage subscriptions in Settings > your name > Subscriptions or via Apple support.
• Google Play: If you subscribed through Google Play, cancel through the Google Play Subscriptions screen in the Google Play app or at play.google.com; refunds are handled by Google/merchant and are not guaranteed.
• By post (legal notice): If you need to send a formal cancellation or legal notice, send a signed letter by registered post (raccomandata A/R) to the registered office: Formula One Digital Media Limited, No. 2 St James’s Market, London SW1Y 4AH, England. Keep proof of postage and delivery.

What happens when you cancel

Cancelling stops future automatic renewals. For subscriptions purchased directly on formula1.com, access normally continues until the end of the already‑paid billing period; you will not lose the remainder of the period you paid for. For marketplace purchases (Apple/Google) your access and billing are controlled by that platform’s subscription system. Formula 1 retains account data and billing records per its privacy and retention policies - if you want data removed, request account deletion from support (this is separate from cancellation).

Will I get a refund?

Refunds are generally not issued after activation. Formula 1’s published practice and user reports indicate refunds are rare once a subscription has started; an exception may exist if you are within a merchant’s stated 14‑day pre‑activation window or if the purchase was defective or misrepresented. For App Store or Google Play purchases, refunds are subject to Apple’s or Google’s policies and must be requested through those stores. Under Canadian provincial and federal rules there is no automatic right to a refund for a change of mind on digital subscriptions - refunds are typically at the merchant’s discretion unless the service is defective or misdescribed.

Formula 1 plans and pricing

Your consumer rights in Canada

Canadian federal and provincial consumer protection laws generally do not create a statutory right to cancel or obtain a refund for online digital subscriptions simply because you changed your mind. Refunds and cancellation rules for digital content are governed primarily by the merchant’s terms and by the marketplace (Apple, Google). If the service is materially defective, unavailable, or misrepresented, you may have stronger grounds for a refund or remedy under consumer protection laws. Provincial cooling‑off rules typically apply to certain in‑person or direct‑sales contracts, not standard online streaming subscriptions.

Customer experiences

User reports from Canada are mixed. Positive comments highlight reliable multi‑device playback on some devices, long‑form archives and the ability to switch multiple camera feeds during races. Negative reports frequently mention technical problems (buffering, app crashes, casting and 4K support), inconsistent customer support, unexpected or duplicate charges, and difficulty obtaining refunds - particularly when subscriptions were processed through Apple or Google rather than directly through Formula1.com. Several users also reported feature changes or price increases with limited notice.

Documentation checklist

• Account email and username used for the subscription
• Order receipt or confirmation email (date, amount, payment method)
• Screenshots of subscription page, billing entries, and any error messages
• Email correspondence with support and dates of calls
• Proof of cancellation action (screenshot of cancelled subscription, confirmation email)
• If sending by post: copy of registered‑post receipt and delivery confirmation

Common mistakes

Common mistakes include cancelling in the wrong place (for example, cancelling on formula1.com when you subscribed through Apple or Google - you must cancel via that platform), waiting until after the 24‑hour App Store cutoff to disable auto‑renew, and not retaining proof of cancellation or receipts. Another frequent error is expecting an automatic refund after cancellation; unless you fall under the merchant’s stated refund window or have a defective/misrepresentation claim, refunds are not guaranteed.

Comparative recap

After cancelling

After you cancel, check that your payment method is no longer being billed and retain all confirmation emails and screenshots. If you do not receive an email confirmation of cancellation, follow up with support and keep evidence. For App Store or Google Play purchases, use the platform’s subscription management and refund request pages: Apple subscriptions (cancel or request a refund) and Google Play subscriptions (manage or cancel). For questions about your consumer rights in Canada see the federal consumer services page (Government of Canada - Consumer) or your provincial consumer protection office. If you believe you were charged incorrectly and cannot resolve it with Formula 1 or the app store, consider contacting your bank or card issuer about a dispute or chargeback and keep all documentation.

Address

Send registered legal notices (raccomandata A/R) to the registered office:

Formula One Digital Media Limited
No. 2 St James’s Market
London SW1Y 4AH
England