Cancellation service N°1 in United States
Contract number:
To the attention of:
Cancellation Department – Fubo
1330 Avenue of the Americas, Suite 700C
10019 New York
Subject: Contract Cancellation – Certified Email Notification
Dear Sir or Madam,
I hereby notify you of my decision to terminate contract number relating to the Fubo service. This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual notice period.
I kindly request that you take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper receipt of this request;
– and, where applicable, send me the final statement or balance confirmation.
This cancellation is sent to you by certified email. The sending, timestamping and integrity of the content are established, making it equivalent proof meeting the requirements of electronic evidence. You therefore have all the necessary elements to process this cancellation properly, in accordance with the applicable principles regarding written notification and contractual freedom.
In accordance with the Consumer Rights Act 2015 and data protection regulations, I also request that you:
– delete all my personal data not necessary for your legal or accounting obligations;
– close any associated personal account;
– and confirm to me the effective deletion of data in accordance with applicable rights regarding privacy protection.
I retain a complete copy of this notification as well as proof of sending.
Yours sincerely,
17/01/2026
Cancellation Fubo: Easy Method
What is Fubo
Fubo is a streaming television service focused on live sports, news and entertainment channels, available by subscription. In Canada it operates a regional offering with live channel lineups, cloud DVR and add-on options delivered across web, mobile and streaming devices.
How to cancel Fubo
- Web (direct via Fubo website): Log into your account at the Fubo Help/Account area, go to My Account → Subscription, then click “Cancel Subscription”. If you cancel during a free trial on the website, access ends immediately; for paid subscriptions cancellation stops auto‑renewal but your service continues until the end of the current billing cycle. No refunds for partial/prepaid periods.
- Roku (via Roku website or Roku device): Manage the subscription through Roku. On a PC visit my.roku.com and click Unsubscribe next to Fubo, or on a Roku device press Home → highlight the channel → press Star → Manage subscription → Cancel subscription and confirm. Access continues until the end of the paid period; free trial ends at the scheduled trial end.
- App Store / Google Play: Subscriptions purchased through Apple or Google are managed through those platforms. Open iOS Settings → Apple ID → Subscriptions, or Google Play → Payments & subscriptions → Subscriptions, then cancel the Fubo subscription there. Platform rules determine timing of trial end and refunds.
What happens when you cancel
Cancelling a Fubo subscription stops future automatic billing. For paid subscriptions started on the Fubo website, you retain access through the end of the current billing period; for web free trials, cancellation takes effect immediately and access ends right away. Subscriptions managed by third parties (Roku, Apple, Google) follow those providers’ rules for access end dates - typically access continues until the end of the paid or trial period but timing can vary. Fubo retains account and billing records according to its privacy and terms; if you want account deletion you should request that separately through account settings or support.
Will I get a refund?
Fubo’s stated policy for Canada is that prepaid or partial months are not refunded - cancellation stops renewal but does not produce prorated refunds. If you cancel a web free trial, the trial ends immediately and no refund is applicable because no charge was taken. Subscriptions billed through Roku or app stores are subject to the platform’s refund and trial rules; for example, a Roku-managed free trial typically ends at the scheduled trial end. If you believe you were charged in error you can contact Fubo support and also pursue chargeback or platform dispute routes, but Fubo’s published policy does not guarantee refunds for cancelled paid periods.
Fubo plans and pricing
| Plan | Monthly price (CAD) | Notes |
|---|---|---|
| Base plan | Varies | Includes main channel lineup; price may change by promotion or region. |
| Add‑ons (sports, premium channels) | Varies | Optional channel packs and theme add‑ons billed additionally. |
| Cloud DVR upgrade | Varies | Different storage tiers available for an additional fee. |
| Free trial | Free (trial) | Available for new signups depending on promotion; trial terms vary by purchase method. |
Your consumer rights in Canada
Canadian consumer protection varies by province. Some provinces (notably Quebec) have stronger rights for digital purchases and limited withdrawal periods, but Fubo’s public policy states no refunds for prepaid or partial billing periods. If you believe a charge was improper you can request a refund from Fubo, contact the payment platform (Apple/Google/Roku) if they managed the subscription, or file a complaint with your provincial consumer protection office. You may also pursue a payment dispute or chargeback through your bank or card issuer if you have grounds to claim an unauthorized or erroneous charge.
Customer experiences
User reviews in Canada are mixed. Many customers praise helpful and professional customer support agents who resolved subscription or channel issues promptly. On the other hand, complaints include unexpected charges after cancellation attempts, difficulties obtaining refunds, and frustrations when free‑trial promises did not prevent early billing. Content and channel availability for Canadian viewers - especially for local news and hockey - has been a point of criticism, and some users report streaming quality issues such as buffering or lower resolution depending on device and network.
Documentation checklist
- Keep: account email, last 4 digits of payment card, date of last charge, confirmation or screenshot of cancellation page or confirmation message, and any chat transcripts or support case numbers.
Common mistakes
People commonly assume cancelling via the app removes the subscription when it was billed through Roku or the App Store; in those cases you must cancel with the platform that billed you. Another frequent error is expecting a prorated refund after cancelling mid‑billing cycle - Fubo’s policy is to stop renewal but not to refund the remaining period. Also, some users cancel but don’t save a confirmation; without confirmation it can be harder to prove cancellation if issues arise. Finally, not checking which account (email) was used to sign up can delay cancellation if you try the wrong login.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| Web (direct via Fubo) | No prorated refunds; trial ends immediately when cancelled on the website | Easy |
| Roku (Roku website or device) | No general refunds from Fubo; access usually continues until end of paid/trial period per Roku rules | Medium |
| App Store / Google Play | Refunds handled by the platform; policies vary by Apple/Google | Varies (depends on platform) |
After cancelling
After you cancel, save any cancellation confirmation and check your next bank or card statement to confirm that automatic billing stopped. If you see unexpected charges, contact Fubo support with your documentation and the payment method details. For platform‑managed subscriptions, also open a support or refund request with Apple, Google or Roku as applicable. Helpful pages: Fubo Help Centre (Canada) for account and cancellation steps, Roku account management for Roku subscriptions, and Apple/Google subscription support for platform cancellations.
Fubo Help Centre (en‑CA): https://help.fubo.tv/hc/en-ca
Fubo Terms of Service: Fubo Terms
Roku account management: https://my.roku.com/
Apple subscriptions support: Manage subscriptions on iPhone or iPad
Google Play subscriptions support: Manage, cancel, or change a subscription
Government of Canada consumer info: https://www.canada.ca/en/services/business/consumer-protection.html
Address
FuboTV Inc., 1330 Avenue of the Americas, Suite 700C, New York, NY 10019, United States