Cancellation service N°1 in Canada
Contract number:
To the attention of:
Cancellation Department – Paramount+
36 Toronto Street, Suite 200
M5C 2C5 Toronto
Subject: Contract Cancellation – Certified Email Notification
Dear Sir or Madam,
I hereby notify you of my decision to terminate contract number relating to the Paramount+ service. This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual notice period.
I kindly request that you take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper receipt of this request;
– and, where applicable, send me the final statement or balance confirmation.
This cancellation is sent to you by certified email. The sending, timestamping and integrity of the content are established, making it equivalent proof meeting the requirements of electronic evidence. You therefore have all the necessary elements to process this cancellation properly, in accordance with the applicable principles regarding written notification and contractual freedom.
In accordance with the Consumer Rights Act 2015 and data protection regulations, I also request that you:
– delete all my personal data not necessary for your legal or accounting obligations;
– close any associated personal account;
– and confirm to me the effective deletion of data in accordance with applicable rights regarding privacy protection.
I retain a complete copy of this notification as well as proof of sending.
Yours sincerely,
15/01/2026
Cancellation Paramount+: Easy Method
What is Paramount+
Paramount+ is a subscription video streaming service offering TV shows, movies, news and live sports from the Paramount family of networks. In Canada it is available on multiple plans (ad-supported and ad-free tiers) and can be subscribed to directly or through third-party platforms such as the App Store, Google Play, Roku or Amazon.
How to cancel Paramount+
- Direct via web (Paramount+ account): Sign in at paramountplus.com/account → Account → Cancel. Your subscription remains active until the end of the paid billing period or free trial; no refund except where local Québec rules apply.
- Apple / App Store (iPhone, iPad, Apple TV): Cancel in your Apple Subscriptions: Settings → Apple ID → Subscriptions → Paramount+. Turning off auto‑renew prevents future charges; access continues through the paid period. Any refund requests must be made to Apple via Apple Support - Subscriptions.
- Google Play (Android): Cancel in Google Play: Play Store → Profile → Payments & subscriptions → Subscriptions → Paramount+ → Cancel. Access lasts until the period ends; request any refunds through Google Play via Google Play Help.
- Other third‑party platforms (Roku, Amazon, consoles, etc.): Cancel using that platform’s subscription management (your Roku account page, Amazon account > Memberships & subscriptions, or the console’s account settings). Access remains until the end of the paid period; refunds must be handled by that platform per their terms.
What happens when you cancel
When you cancel, your service normally remains active until the end of the current billing cycle or until a free trial ends. Auto‑renewal is stopped so you won’t be charged again. Content you downloaded for offline use may become inaccessible after access ends. Paramount+ retains account and subscription records per its policies; you can sign in again and resubscribe later, and any saved watch history or profiles may depend on account retention rules.
Will I get a refund?
Paramount+’s general policy is not to issue refunds or prorated credits for unused portions of a billing period once you are charged. If you cancel during a free trial before it ends, you will not be charged. Québec consumers have an exception: under Québec consumer protection rules you may request an earlier cancellation effective date and a refund for the remaining paid period. If you subscribed through a third party (App Store, Google Play, Roku, Amazon, etc.), any refund requests must be made to that platform and will follow their refund policies. Also note a Major Change policy: if Paramount makes a significant change that materially disadvantages subscribers, eligible users may be able to cancel at no cost and receive a refund for unused time within the timeframe specified in Paramount+’s terms.
Paramount+ plans and pricing
| Plan | Period | Price (CAD) | Features |
|---|---|---|---|
| Basic (with ads) | Monthly | C$6.99/month | Stream on 1 device, Full HD, ad-supported |
| Basic (with ads) | Annual | C$61.99/year | Same as monthly, annual billing |
| Standard | Monthly | C$10.99/month | Stream on 2 devices, Full HD, ad-free, downloads |
| Standard | Annual | C$97.99/year | Same as monthly, annual billing |
| Premium | Monthly | C$13.99/month | Stream on 4 devices, 4K UHD/HDR10/Dolby Vision & Atmos, ad-free, downloads |
| Premium | Annual | C$124.99/year | Same as monthly, annual billing |
Prices are official Canadian rates as of April 2024 and reported current through late 2025; taxes are excluded. Promotional discounts (e.g., Black Friday offers) have appeared as limited‑time deals.
Your consumer rights in Canada
Canadian consumers may cancel at any time but refund rights depend on how you subscribed and provincial law. If you subscribed directly, Paramount+’s terms generally disallow refunds or prorating except where required by local consumer protection (notably Québec). If a material change to the service is made that materially disadvantages subscribers, Paramount’s terms provide an option to cancel and obtain a refund for unused time within the stated window. If you subscribed through a third party, the platform’s cancellation and refund rules apply and Paramount+ cannot override those terms.
Customer experiences
User reviews are mixed. Many users praise the selection of content and specific shows available on Paramount+. At the same time, reviewers and community posts commonly report technical problems such as freezing, buffering, slow loads, crashes and occasional error codes, as well as app instability and inconsistent behavior across devices. Some subscribers feel these performance issues reduce the service’s value despite a strong content library.
Documentation checklist
- Account email and password; screenshot or copy of current billing statement showing Paramount+ charge; any order or subscription confirmation emails; proof of date you requested cancellation (screenshots or confirmation page); if sending a written request, keep registered post receipt and tracking number.
Common mistakes
Common pitfalls include cancelling on the wrong platform (for example turning off auto‑renew in your Paramount account when you subscribed through Apple - the Apple subscription still needs to be cancelled in your Apple ID), assuming cancellation gives an immediate refund, and not saving confirmation of cancellation. Example: if you subscribed via Google Play but cancel only on paramountplus.com, Google will still auto‑renew your subscription unless you cancel in Google Play. Another example: users who cancel during a free trial after the trial has converted to a paid period may be charged and will generally not receive a refund from Paramount+ unless Québec rules or the third‑party platform allow it.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| Web (direct with Paramount+) | No refund generally; Québec exception and Major Change refunds possible | Easy |
| App Store (Apple) | Refunds handled by Apple; Paramount+ does not issue refunds for Apple subscriptions | Easy to moderate (requires Apple ID navigation) |
| Google Play (Android) | Refunds handled by Google Play per their policy | Easy to moderate |
| Other third‑party platforms (Roku, Amazon, consoles) | Refunds handled by the platform’s policy | Varies by platform |
After cancelling
After you cancel, keep records: save any cancellation confirmation screen or email, retain billing statements, and note when your access ends. If you need support, use Paramount+ Help Center or the platform you used to subscribe. Helpful links: Paramount+ account page (paramountplus.com/account), Apple subscription support (Apple Support - Subscriptions), Google Play subscriptions help (Google Play Help). If you require proof of a written cancellation request, send it by registered post (raccomandata) to ensure delivery and a receipt.
Address
Paramount Streaming Canada
36 Toronto Street, Suite 200
Toronto, Ontario M5C 2C5, Canada