Cancellation service N°1 in United States
Contract number:
To the attention of:
Cancellation Department – Screambox
1901 Avenue of the Stars, Ste. 1200
90067 Los Angeles
Subject: Contract Cancellation – Certified Email Notification
Dear Sir or Madam,
I hereby notify you of my decision to terminate contract number relating to the Screambox service. This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual notice period.
I kindly request that you take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper receipt of this request;
– and, where applicable, send me the final statement or balance confirmation.
This cancellation is sent to you by certified email. The sending, timestamping and integrity of the content are established, making it equivalent proof meeting the requirements of electronic evidence. You therefore have all the necessary elements to process this cancellation properly, in accordance with the applicable principles regarding written notification and contractual freedom.
In accordance with the Consumer Rights Act 2015 and data protection regulations, I also request that you:
– delete all my personal data not necessary for your legal or accounting obligations;
– close any associated personal account;
– and confirm to me the effective deletion of data in accordance with applicable rights regarding privacy protection.
I retain a complete copy of this notification as well as proof of sending.
Yours sincerely,
16/01/2026
Cancellation Screambox: Easy Method
What is Screambox
Screambox is a subscription video-on-demand service focused on horror films and related genre content, offering a mix of curated titles, originals and documentaries. It is available via direct subscription on the Screambox website and through in‑app purchases on iOS and Android devices.
How to cancel Screambox
- Cancel on the Screambox website (if you subscribed directly): sign in at the Screambox website, go to Account or Subscription settings, and choose Cancel Subscription. Follow on‑screen prompts to confirm cancellation.
- Cancel via Apple (if you subscribed through the iOS app): open Settings on your iPhone/iPad → tap your name → Subscriptions → find Screambox → tap Cancel Subscription. Apple manages billing and refunds for App Store subscriptions.
- Cancel via Google Play (if you subscribed through Android): open the Google Play Store → tap your profile icon → Payments & subscriptions → Subscriptions → select Screambox → Cancel subscription. Google Play manages billing and refunds for Play Store subscriptions.
What happens when you cancel
When you cancel, Screambox will stop future automatic renewals for that subscription. In most cases you will retain access for the remainder of any period you already paid for; confirm the exact end date in your account or subscription confirmation. Your Screambox account (profile, watch history, saved lists) typically remains on file unless you delete the account, but data retention policies can vary so check your account settings or contact support if you need data removed.
Will I get a refund?
Screambox’s stated policy is that it generally does not provide refunds or credits for partially used billing periods, though they may make exceptions at their discretion. If you subscribed through Apple or Google Play, refunds are handled by those stores under their respective refund policies. Additionally, Canadian consumers may have a statutory right to withdraw from certain service contracts within a 14‑day period after purchase; if you believe you qualify, assert that right promptly and include supporting proof of purchase when requesting a refund or cancellation.
Screambox plans and pricing
| Plan | Price (Canada) | Period | Notes |
|---|---|---|---|
| Monthly Premium (via App Store) | C$9.99 | Monthly | In‑app iOS purchase |
| Half‑Yearly (via App Store) | C$19.99 | 6‑Month | In‑app iOS purchase |
| Quarterly (via App Store) | C$15.49 | 3‑Month | In‑app iOS purchase |
| Yearly (via App Store) | C$79.99 | Annual | In‑app iOS purchase |
| Standard Monthly (via website) | US$6.99 ≈ C$9.25 | Monthly | Direct subscription on Screambox website (U.S. dollar pricing) |
| Standard Annual (via website) | US$59.99 ≈ C$79.30 | Annual | Direct subscription on Screambox website (U.S. dollar pricing) |
Your consumer rights in Canada
Under Canadian federal and provincial consumer protection laws, consumers may have a statutory right to withdraw from certain service contracts within 14 days of purchase. That right can apply even where a merchant states a no‑refund policy. If you are within the 14‑day window, document your purchase date and contact Screambox to assert your rights. If Screambox refuses and you believe the statutory right applies, you can escalate to your provincial consumer protection office or the payment provider used for the purchase.
Customer experiences
Users report mixed experiences. Positive feedback highlights Screambox’s niche horror selection, occasional interesting originals and an affordable perceived value for some subscription tiers. Negative feedback commonly mentions app reliability problems (crashes, blank screens), billing or cancellation difficulties, limited device/platform support (e.g., issues with AirPlay, missing TV apps), and playback or UI problems. These real‑world reports suggest checking device compatibility and retaining receipts before subscribing.
Documentation checklist
- Account email and username used for Screambox
- Date of purchase or first charge
- Receipt or confirmation email showing transaction amount
- Payment method used (credit card, Apple ID, Google Play)
- Platform of subscription (Website, Apple App Store, Google Play)
- Screenshots of billing charges, error messages, or failed cancellation attempts
- Any correspondence with Screambox or the app store support teams
Common mistakes
Common errors include trying to cancel on the wrong platform (for example, attempting to cancel an App Store subscription from the Screambox website), assuming cancellation automatically creates a refund, and missing the subscription renewal date so a charge posts before cancellation completes. Users also report confusion when the app shows inconsistent subscription status; always verify cancellation in the platform that collected payment (Apple, Google Play, or Screambox website) and keep screenshots or confirmation emails as proof.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| Web (direct on Screambox site) | Generally no refunds for partial periods; exceptions at Screambox’s discretion; Canadian 14‑day right may apply | Low - simple account cancellation on the website |
| Apple App Store (iOS) | Refunds handled by Apple under App Store policies; Screambox cannot directly issue App Store refunds | Medium - cancel via Apple ID Subscriptions; refunds require Apple request |
| Google Play Store (Android) | Refunds handled by Google Play under its policies; Screambox cannot directly issue Play Store refunds | Medium - cancel via Google Play subscriptions; refunds require Google request |
After cancelling
After cancellation, keep confirmation emails or screenshots confirming the cancellation and the subscription end date. If you need a refund, contact the store that processed the payment first (Apple or Google for in‑app purchases) or Screambox support for website subscriptions. If you are in Canada and believe the 14‑day withdrawal right applies, state that right in your communication and include purchase proof. For support pages: Screambox support is available from the Screambox website; for store refunds see Apple’s Manage Subscriptions support and Google Play subscriptions help. If you run into unresolved billing issues, contact your card issuer or payment provider to dispute charges as a last resort.
Helpful links:
Screambox official site / account & support
Apple: View or cancel your subscriptions
Google Play: Cancel subscriptions
Government of Canada: Consumer protection information
Address
Screambox, LLC, 1901 Avenue of the Stars, Ste. 1200, Los Angeles, CA 90067, United States