Cancellation service N°1 in United Kingdom
Contract number:
To the attention of:
Cancellation Department – Seekhd
PO Box 786
Middlesex
Subject: Contract Cancellation – Certified Email Notification
Dear Sir or Madam,
I hereby notify you of my decision to terminate contract number relating to the Seekhd service. This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual notice period.
I kindly request that you take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper receipt of this request;
– and, where applicable, send me the final statement or balance confirmation.
This cancellation is sent to you by certified email. The sending, timestamping and integrity of the content are established, making it equivalent proof meeting the requirements of electronic evidence. You therefore have all the necessary elements to process this cancellation properly, in accordance with the applicable principles regarding written notification and contractual freedom.
In accordance with the Consumer Rights Act 2015 and data protection regulations, I also request that you:
– delete all my personal data not necessary for your legal or accounting obligations;
– close any associated personal account;
– and confirm to me the effective deletion of data in accordance with applicable rights regarding privacy protection.
I retain a complete copy of this notification as well as proof of sending.
Yours sincerely,
14/01/2026
Cancellation Seekhd: Easy Method
What is Seekhd
SeekHD is a subscription-based digital service that offers access to video or media content through an account and recurring billing. It is managed through SeekHD's website and also via third-party app stores and payment platforms (Apple App Store, Google Play, PayPal), depending on how you subscribed.
The service uses recurring payments and a web account area where users can manage subscriptions; SeekHD also publishes a Help Center article explaining cancellation steps and account management.
How to cancel Seekhd
- If you subscribed via Apple App Store: cancel through your device Settings → Subscriptions (SeekHD cannot cancel App Store subscriptions for you). See SeekHD Help Center guidance: SeekHD Help Center - canceling via Apple.
- If you subscribed via Google Play: cancel in Google Play → Payments & Subscriptions (SeekHD cannot cancel Play subscriptions for you). See SeekHD Help Center guidance: SeekHD Help Center - canceling via Google Play.
- If you subscribed via PayPal: sign in to your PayPal account and manage pre‑approved payments to cancel SeekHD billing. See SeekHD Help Center guidance: SeekHD Help Center - canceling via PayPal.
- If you subscribed directly on SeekHD's website: sign in, go to My Account → Subscription Settings → Cancel Membership and follow the prompts. You should receive an email confirmation after cancellation. See SeekHD Help Center guidance: SeekHD Help Center - cancel on the website.
What happens when you cancel
When you cancel, SeekHD states that access typically continues until the end of your current billing period; cancelling does not necessarily cut off immediate access. Cancellation should stop future renewals if it is processed correctly through the correct billing channel (App Store, Google Play, PayPal, or SeekHD website).
Even after cancellation you should keep copies of any confirmation emails or screenshots. If charges continue after cancellation, you will need those records to dispute the charges with the payment provider or to seek a refund through the methods described below.
Will I get a refund?
SeekHD's stated policy is: "No refunds on used subscription - if your billing cycle already started, you won't get a refund, but you'll keep access until it ends." Free-trial users must cancel before the trial ends to avoid being charged. This means refunds for time already used are generally not provided.
However, multiple consumer reports describe ongoing billing after attempted cancellation. If you believe charges are unauthorized or continued despite cancellation, you can contact your payment provider (Apple, Google, PayPal, your bank or card issuer) to dispute the charge and request a refund. Third-party resources summarizing complaints and options include a DoNotPay overview, user reports on PissedConsumer, and a Canadian complaint recorded on the BBB Scam Tracker.
Seekhd plans and pricing
| Plan | Price (approx.) | Period | Features (summary) |
|---|---|---|---|
| Light | ≈ C$100/month | Monthly (estimated) | Essential KUBE Booking Engine, Hotel Manager, SeekdaPay, Channel Manager, Metasearch Light, PMS integration, Reporting |
| Pro | ≈ C$138/month | Monthly (estimated) | Includes Light features plus Circles (Target Group Booking Engine), Metasearch Pro, Loyalty Program, API integration |
| Premium | ≈ C$188/month | Monthly (estimated) | Includes Pro features plus KUBE Multiproperty, Metasearch Premium, Webhooks |
| Annual (Capterra listing) | ≈ C$1,200/year | Annual (estimated) | Seekda's starting plan in yearly billing |
Note: official pricing is listed in euros on SeekHD/Seekda materials; the CAD figures above are rough conversions. For exact Canadian pricing, contact SeekHD/Seekda directly.
Your consumer rights in Canada
Under Canadian consumer protection and payment rules, you generally have the right to cancel recurring transactions and to dispute unauthorized or incorrect charges. If a merchant continues to bill you after you have cancelled, you can contact your card issuer or bank to dispute the transactions and investigate unauthorized billing under Canadian payment dispute procedures.
You may also file complaints with federal or provincial consumer protection agencies or inform the Competition Bureau if you believe the merchant is engaging in unfair billing practices. Keep documentation of cancellation attempts and communications to support any dispute or complaint.
Customer experiences
Publicly available consumer reports show a pattern of complaints about SeekHD in which users say they were unable to stop recurring charges or were charged after cancelling or even without clear signup. Sources include multiple user reports on PissedConsumer, a Canadian entry on the BBB Scam Tracker, and summaries such as the DoNotPay article. These reports emphasize continued billing after cancellation as a frequent problem.
That said, SeekHD provides published cancellation instructions for different billing channels, and many cancellations processed through the correct platform (App Store, Google Play, PayPal, or SeekHD account settings) will stop future renewals when followed carefully.
Documentation checklist
- Confirmation emails of cancellation or subscription receipts
- Screenshots of cancellation screens and dates/times
- Bank or card statements showing the charge(s)
- Records of communications with SeekHD, app stores, PayPal, or your bank (dates, support ticket IDs)
Common mistakes
Common mistakes include cancelling on the wrong platform (for example, cancelling via the website when the subscription is billed through Apple or Google), not saving a confirmation email or screenshot, assuming cancellation will produce an automatic refund, and failing to check PayPal pre‑approved payments or the App Store/Google Play subscription lists. Another frequent error is waiting to check statements until months later, which makes disputes harder to resolve.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| Apple App Store subscription | Refunds handled by Apple per Apple policy; SeekHD cannot directly refund App Store charges. | Medium - cancellation is straightforward via Settings, but refund depends on Apple. |
| Google Play subscription | Refunds handled by Google Play policies; SeekHD cannot directly refund Play charges. | Medium - cancel via Google Play; refunds require Google review. |
| PayPal (pre‑approved payments) | Can cancel future billing in PayPal; refunds for charged amounts require merchant cooperation or a PayPal dispute. | Medium - High - cancelling is possible, but obtaining refunds may require dispute escalation. |
| SeekHD website cancellation | SeekHD states no refund for used subscription periods; refunds may be possible only if you can prove cancellation and SeekHD agrees. | High - many consumer reports indicate difficulty stopping billing or getting refunds after cancelling directly. |
| Dispute via bank/card issuer | Possible refund for unauthorized charges if the issuer finds in your favour. | Medium - requires documentation and time; effective when merchant does not cooperate. |
After cancelling
After you cancel, immediately save the cancellation confirmation email or take screenshots, and monitor your bank and card statements for at least one billing cycle to ensure charges stop. If you are charged after cancellation, contact the billing platform first (Apple, Google, PayPal) and then your bank or card issuer to dispute the charge if needed.
If cancellation attempts fail or charges continue, you can document the issue and file complaints with consumer authorities. Helpful resources: SeekHD's cancellation guide at the SeekHD Help Center (SeekHD Help Center), summaries of consumer complaints such as DoNotPay, public reports on PissedConsumer, and entries on the BBB Scam Tracker. For filing formal complaints in Canada, consider the Competition Bureau or your provincial consumer protection office; general federal consumer information is available from the Government of Canada and consumer protection agencies.
Address
PO Box 786, Middlesex, GB