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I hereby notify you of my decision to terminate the contract relating to the Stacktv service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Stacktv: Easy Method
What is Stacktv
StackTV is a Canadian streaming package that provides live and on-demand access to several Corus-owned television channels and programming through third-party platforms such as Amazon Prime Video Channels, Bell Fibe TV, and selected TV providers. It is ad-supported even for paying subscribers and is primarily marketed as a channel bundle rather than a standalone direct-to-consumer service.
How to cancel Stacktv
- Via Amazon Prime Video Channels: sign in to your Amazon account, go to Account & Lists → Memberships & subscriptions (or Subscriptions), find STACKTV (or the Hayu + STACKTV bundle) and choose Cancel subscription. For guidance see this guide.
- Via Rogers Xfinity TV / Ignite Streaming: cancel through your Rogers account portal or contact Rogers customer support (example phone: 1‑877‑145‑7592) or the Rogers support pages. A third‑party summary is at takeonedigitalnetwork.com.
- Via Bell Fibe TV app: manage or remove the STACKTV add‑on from your MyBell account or within the Fibe TV app subscription settings; see Bell’s Fibe information and Corus announcement at corusent.com.
- General cancellation by letter: if you prefer a paper trail, send a signed cancellation letter (recommended via registered mail) to Corus/StackTV at their Toronto address; this method is less common and may be slower. See an example reference at xpendy.com.
What happens when you cancel
When you cancel STACKTV through a provider, access typically continues until the end of your current paid billing period; if you cancel during a free trial you should lose access immediately at the trial end but you should verify the provider’s confirmation. Renewal charges stop after cancellation takes effect. Providers retain account and billing records according to their privacy policies; streaming history or app settings may be removed or kept per provider policies.
Will I get a refund?
StackTV itself does not publish a unified refund policy; refunds are generally handled by the platform or provider you subscribed through (Amazon, Rogers, Bell, Fubo, etc.). There are consumer reports of users being charged during trial periods and seeking refunds with mixed outcomes. Under Canadian consumer protection law there is no universal automatic right to a refund for digital streaming services unless a provider’s terms or a provincial statute specifically grants it, though you may dispute charges with your payment provider or seek chargebacks in cases of misrepresentation or unauthorized billing.
Stacktv plans and pricing
| Plan | Price | Period | Features |
|---|---|---|---|
| Amazon Prime Video Channel - STACKTV | C$14.99/month | Monthly | Live and on-demand access to Corus-owned channels via Prime Video; 7-day free trial |
| Prime Video Bundle (Hayu + STACKTV) | C$14.99/month | Monthly | Includes both Hayu and STACKTV at a bundled rate through Prime Video |
| Bell Fibe TV app add-on | C$10.00/month | Monthly | STACKTV added to an existing Bell Fibe TV app subscription |
| FuboTV Premium (includes STACKTV) | C$34.99/month | Monthly | FuboTV Premium plan includes STACKTV and additional live TV channels |
Note: Older Rogers Ignite pricing (historical references of C$9.99 or C$12.99/month) appears outdated; current official pricing for 2026 lists Amazon, Bell, and Fubo options. Verify current rates on the provider you subscribed through.
Your consumer rights in Canada
Canadian consumers should be aware that free-trial cancellation deadlines must be met to avoid charges; cancel before the trial end via the provider’s subscription settings. StackTV is ad-supported even for paying subscribers, and that feature is disclosed in provider FAQs. Content availability can change because of licensing: full seasons or episodes may be removed or expire. If you believe you were billed in error or misled about a trial, you can file complaints with the provider, seek refunds through your payment card issuer, or contact your provincial consumer protection office for guidance on statutory rights; remedies vary by province and by the exact nature of the transaction.
Customer experiences
User feedback is mixed. Positive comments highlight easy access to multiple Corus channels and attractive free-trial offers. Negative reports commonly cite frequent and intrusive adverts during on-demand playback, missing or removed episodes and seasons due to licensing limits, and difficulty obtaining timely resolution from customer support when cancelling or requesting refunds. Trial-period disputes sometimes involve the subscriber being redirected between platform support and Corus without clear resolution.
Documentation checklist
- Account name and email associated with the subscription; subscription confirmation or receipt; date you cancelled (screenshot or confirmation email); billing statements showing the charge you dispute (if any); any support communications (emails, chat transcripts, ticket numbers) and the signed cancellation letter if sent by mail.
Common mistakes
Common errors include cancelling on the wrong platform (for example attempting to cancel at stacktv.ca when you subscribed through Amazon Prime Video Channels), missing the exact trial end date and being charged for the first month, and failing to keep cancellation confirmations or screenshots. Another frequent issue is assuming that cancelling STACKTV through one service will cancel related bundle arrangements - always verify that the specific Prime Video Channel or provider add‑on subscription has been terminated.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| Amazon Prime Video Channels | Refunds handled by Amazon per its policies; no unified StackTV refund policy | Low |
| Rogers Xfinity TV / Ignite | Provider-dependent; refunds are inconsistent and may require support escalation | Medium - High |
| Bell Fibe TV app / MyBell | Refunds handled by Bell according to its terms; contact MyBell for disputes | Medium |
| General cancellation by letter | No guaranteed refund; slower and requires proof of receipt | High |
After cancelling
After you cancel, keep confirmation emails, screenshots of the cancelled subscription page, and final billing statements. If you were charged in error, contact the provider’s support first and provide your documentation; if unresolved, contact your payment card issuer to dispute a charge. For feedback or programming concerns you can email feedback@stacktv.ca. Helpful links: StackTV official site (stacktv.ca), an Amazon subscription help overview (search “Amazon Prime Video Channels manage subscriptions”), Rogers support summaries (takeonedigitalnetwork.com), and a Corus announcement about Bell availability (corusent.com).
Address
StackTV / Corus Entertainment, 121 Bloor Street East, Suite 1500, Toronto, ON M4W 3M5, Canada