How to Cancel Stack TV | Postclic
Cancel Stacktv
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Canada

Cancellation service N°1 in Canada

Lettre de résiliation rédigée par un avocat spécialisé
Expéditeur
How to Cancel Stack TV | Postclic
Stacktv
121 Bloor Street East, Suite 1500
M4W 3M5 Toronto Canada






Contract number:

To the attention of:
Cancellation Department – Stacktv
121 Bloor Street East, Suite 1500
M4W 3M5 Toronto

Subject: Contract Cancellation – Certified Email Notification

Dear Sir or Madam,

I hereby notify you of my decision to terminate contract number relating to the Stacktv service. This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual notice period.

I kindly request that you take all necessary measures to:

– cease all billing from the effective date of cancellation;
– confirm in writing the proper receipt of this request;
– and, where applicable, send me the final statement or balance confirmation.

This cancellation is sent to you by certified email. The sending, timestamping and integrity of the content are established, making it equivalent proof meeting the requirements of electronic evidence. You therefore have all the necessary elements to process this cancellation properly, in accordance with the applicable principles regarding written notification and contractual freedom.

In accordance with the Consumer Rights Act 2015 and data protection regulations, I also request that you:

– delete all my personal data not necessary for your legal or accounting obligations;
– close any associated personal account;
– and confirm to me the effective deletion of data in accordance with applicable rights regarding privacy protection.

I retain a complete copy of this notification as well as proof of sending.

Yours sincerely,


11/01/2026

to keep966649193710
Recipient
Stacktv
121 Bloor Street East, Suite 1500
M4W 3M5 Toronto , Canada
REF/2025GRHS4

Cancellation Stacktv: Easy Method

What is Stacktv

StackTV is a Canadian streaming package that provides live and on-demand access to several Corus-owned television channels and programming through third-party platforms such as Amazon Prime Video Channels, Bell Fibe TV, and selected TV providers. It is ad-supported even for paying subscribers and is primarily marketed as a channel bundle rather than a standalone direct-to-consumer service.

How to cancel Stacktv

  • Via Amazon Prime Video Channels: sign in to your Amazon account, go to Account & Lists → Memberships & subscriptions (or Subscriptions), find STACKTV (or the Hayu + STACKTV bundle) and choose Cancel subscription. For guidance see this guide.
  • Via Rogers Xfinity TV / Ignite Streaming: cancel through your Rogers account portal or contact Rogers customer support (example phone: 1‑877‑145‑7592) or the Rogers support pages. A third‑party summary is at takeonedigitalnetwork.com.
  • Via Bell Fibe TV app: manage or remove the STACKTV add‑on from your MyBell account or within the Fibe TV app subscription settings; see Bell’s Fibe information and Corus announcement at corusent.com.
  • General cancellation by letter: if you prefer a paper trail, send a signed cancellation letter (recommended via registered mail) to Corus/StackTV at their Toronto address; this method is less common and may be slower. See an example reference at xpendy.com.

What happens when you cancel

When you cancel STACKTV through a provider, access typically continues until the end of your current paid billing period; if you cancel during a free trial you should lose access immediately at the trial end but you should verify the provider’s confirmation. Renewal charges stop after cancellation takes effect. Providers retain account and billing records according to their privacy policies; streaming history or app settings may be removed or kept per provider policies.

Will I get a refund?

StackTV itself does not publish a unified refund policy; refunds are generally handled by the platform or provider you subscribed through (Amazon, Rogers, Bell, Fubo, etc.). There are consumer reports of users being charged during trial periods and seeking refunds with mixed outcomes. Under Canadian consumer protection law there is no universal automatic right to a refund for digital streaming services unless a provider’s terms or a provincial statute specifically grants it, though you may dispute charges with your payment provider or seek chargebacks in cases of misrepresentation or unauthorized billing.

Stacktv plans and pricing

Plan Price Period Features
Amazon Prime Video Channel - STACKTV C$14.99/month Monthly Live and on-demand access to Corus-owned channels via Prime Video; 7-day free trial
Prime Video Bundle (Hayu + STACKTV) C$14.99/month Monthly Includes both Hayu and STACKTV at a bundled rate through Prime Video
Bell Fibe TV app add-on C$10.00/month Monthly STACKTV added to an existing Bell Fibe TV app subscription
FuboTV Premium (includes STACKTV) C$34.99/month Monthly FuboTV Premium plan includes STACKTV and additional live TV channels

Note: Older Rogers Ignite pricing (historical references of C$9.99 or C$12.99/month) appears outdated; current official pricing for 2026 lists Amazon, Bell, and Fubo options. Verify current rates on the provider you subscribed through.

Your consumer rights in Canada

Canadian consumers should be aware that free-trial cancellation deadlines must be met to avoid charges; cancel before the trial end via the provider’s subscription settings. StackTV is ad-supported even for paying subscribers, and that feature is disclosed in provider FAQs. Content availability can change because of licensing: full seasons or episodes may be removed or expire. If you believe you were billed in error or misled about a trial, you can file complaints with the provider, seek refunds through your payment card issuer, or contact your provincial consumer protection office for guidance on statutory rights; remedies vary by province and by the exact nature of the transaction.

Customer experiences

User feedback is mixed. Positive comments highlight easy access to multiple Corus channels and attractive free-trial offers. Negative reports commonly cite frequent and intrusive adverts during on-demand playback, missing or removed episodes and seasons due to licensing limits, and difficulty obtaining timely resolution from customer support when cancelling or requesting refunds. Trial-period disputes sometimes involve the subscriber being redirected between platform support and Corus without clear resolution.

Documentation checklist

  • Account name and email associated with the subscription; subscription confirmation or receipt; date you cancelled (screenshot or confirmation email); billing statements showing the charge you dispute (if any); any support communications (emails, chat transcripts, ticket numbers) and the signed cancellation letter if sent by mail.

Common mistakes

Common errors include cancelling on the wrong platform (for example attempting to cancel at stacktv.ca when you subscribed through Amazon Prime Video Channels), missing the exact trial end date and being charged for the first month, and failing to keep cancellation confirmations or screenshots. Another frequent issue is assuming that cancelling STACKTV through one service will cancel related bundle arrangements - always verify that the specific Prime Video Channel or provider add‑on subscription has been terminated.

Comparative recap

Method Refund Difficulty
Amazon Prime Video Channels Refunds handled by Amazon per its policies; no unified StackTV refund policy Low
Rogers Xfinity TV / Ignite Provider-dependent; refunds are inconsistent and may require support escalation Medium - High
Bell Fibe TV app / MyBell Refunds handled by Bell according to its terms; contact MyBell for disputes Medium
General cancellation by letter No guaranteed refund; slower and requires proof of receipt High

After cancelling

After you cancel, keep confirmation emails, screenshots of the cancelled subscription page, and final billing statements. If you were charged in error, contact the provider’s support first and provide your documentation; if unresolved, contact your payment card issuer to dispute a charge. For feedback or programming concerns you can email feedback@stacktv.ca. Helpful links: StackTV official site (stacktv.ca), an Amazon subscription help overview (search “Amazon Prime Video Channels manage subscriptions”), Rogers support summaries (takeonedigitalnetwork.com), and a Corus announcement about Bell availability (corusent.com).

Address

StackTV / Corus Entertainment, 121 Bloor Street East, Suite 1500, Toronto, ON M4W 3M5, Canada

FAQ

To cancel your Stack TV subscription via Amazon Prime Video, sign in to your Amazon account, navigate to Account & Lists, then Memberships & subscriptions, find STACKTV, and select Cancel subscription. For a paper trail, consider sending a cancellation letter via registered mail.

Refunds for Stack TV are generally handled by the platform you subscribed through, such as Amazon or Bell. There is no unified refund policy, so check your provider's terms. If needed, you can send a cancellation request in writing to keep proof.

When you cancel Stack TV, access typically continues until the end of your current billing period. If you cancel during a free trial, access may end immediately. Always verify this with your provider and consider sending a written cancellation notice.

Yes, you can cancel your Stack TV subscription through the Bell Fibe TV app by managing or removing the STACKTV add-on from your MyBell account. For documentation, you may want to send a written cancellation request via registered mail.

In Canada, consumer rights regarding cancellations can vary. Generally, there is no automatic right to a refund for digital services unless specified by the provider. For disputes, consider sending a written cancellation notice and keep proof of your correspondence.