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Cancel SUPER CHANNEL
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I hereby notify you of my decision to terminate the contract relating to the Super Channel service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Super Channel: Easy Method
What is Super Channel
Super Channel is a Canadian premium entertainment service offering movies, series and specialty channels through different distribution methods: a direct streaming subscription branded Super Channel+ (standalone web streaming), linear television channels and on‑demand via traditional TV providers, and add‑ons through IPTV and streaming platforms. Offerings, pricing and cancellation mechanics vary by platform (website, App Store, Google Play, TV providers).
How to cancel Super Channel
- Web (direct via superchannelplus.ca): Sign in to your Super Channel+ account at superchannelplus.ca, go to your account or subscription settings and cancel within the 14‑day free trial to avoid charges; keep the cancellation confirmation email or screenshot. For formal or written cancellation, send a registered mail (raccomandata A/R) letter to the corporate office (address below).
- iOS (App Store): Open the Settings app or the App Store on your iPhone/iPad, tap your Apple ID > Subscriptions, find Super Channel+ and turn off auto‑renewal at least 24 hours before the end of the current billing cycle. Note that any unused portion of a free trial is forfeited once billing occurs.
- Google Play: No specific public instructions found in the Help Center. Best practice is to cancel via Google Play subscriptions (Play Store > Payments & subscriptions > Subscriptions) or contact Super Channel customer support; if unclear, use the Play Store subscription controls and retain confirmation screenshots.
- TV providers / third parties (Bell, MTS, Cogeco, Fubo, IPTV providers): Cancel through the provider’s account management or by contacting that provider’s customer service; Super Channel add‑ons billed by a TV provider are subject to that provider’s cancellation and refund policies.
- Registered mail option: If you prefer a written cancellation or need an official record, send a signed cancellation letter by registered mail to the corporate address (see Address section). Keep proof of postage and delivery receipt.
What happens when you cancel
When you cancel a Super Channel subscription, auto‑renewal is stopped so you will not be billed at the next renewal date. Access to content typically continues until the end of your current paid billing period (or until the end of the free trial if cancelled during trial), after which streaming access and on‑demand features linked to that subscription will end. Account information and preferences may be retained by the service according to their terms of use and privacy policy; if you require account deletion, request that separately through their support channels.
Will I get a refund?
Super Channel advertises a 14‑day free trial for direct web subscriptions; cancelling within that period prevents billing. Beyond the free trial there is no explicit, guaranteed refund policy published in the available materials. On iOS, the App Store notes that any unused portion of a free trial is forfeited when the user is billed. If you were billed unexpectedly, could not cancel in time, or believe the service was misrepresented, you can request a refund from the merchant and/or your payment provider; Apple and Google have their own refund/dispute processes. Refunds after payment are not guaranteed and are typically assessed case‑by‑case.
Super Channel plans and pricing
| Plan | Price | Period | Features |
|---|---|---|---|
| Super Channel+ (standalone streaming, website) | C$11.49/month (taxes included) | Monthly | Ad‑free streaming of all Super Channel+ content |
| Super Channel+ (standalone streaming, website) | C$114.90/year (taxes included; includes 2 months free) | Annual | Ad‑free streaming of all Super Channel+ content; 2 months free |
| Super Channel (via Bell TV) | C$15.00/month (taxes extra) | Monthly | Four linear Super Channel channels + On Demand |
| Super Channel (via Bell MTS) | C$17.00/month | Monthly | Four linear Super Channel channels + On Demand |
| Super Channel (via Cogeco - add‑on) | C$10.00/month | Monthly | Individual premium Super Channel add‑on package |
| Super Channel add‑on (via Swift‑Net IPTV) | C$8.95/month (+GST) | Monthly | Fuse, Heart & Home, Vault channels in IPTV package |
| Super Channel (via Fubo Canada add‑on) | C$9.99/month | Monthly | Super Channel add‑on including Fuse, Heart & Home, Vault |
Your consumer rights in Canada
Canadian consumer protection for digital subscriptions varies by province but generally does not automatically entitle consumers to refunds after a free trial ends unless the service is defective, misrepresented or the merchant has explicitly promised a refund. If you were charged despite cancelling in time, or if the subscription terms were misleading, you may dispute the charge with your payment provider, request a refund from the merchant, or file a complaint with your provincial consumer protection office. For store‑mediated subscriptions (Apple, Google), you can also pursue their refund and dispute processes.
Customer experiences
User feedback is mixed: some users report the convenience of a 14‑day free trial and straightforward cancellation on the web, while others note lower app ratings (for example, an average near 2.5/5 in the App Store) and frustrations with app performance or unclear instructions. A common pain point is the lack of explicit guidance for Google Play cancellations and limited published refund information, which can create confusion about how to stop billing or obtain refunds.
Documentation checklist
- Account email and username, subscription start date, and billing receipts or order numbers
- Proof of cancellation: cancellation confirmation email or screenshots, and date/time stamps
- If mailed, proof of registered mail postage and delivery receipt
- Device/platform used to subscribe (Website, iOS/App Store, Google Play, TV provider) and any related account IDs (Apple ID, Google account, TV account)
Common mistakes
Many cancellations fail because users try to cancel in the wrong place - e.g., turning off auto‑renew on the Super Channel website when the subscription is billed through Apple or a TV provider. Waiting until the last minute without accounting for the App Store’s 24‑hour auto‑renew cutoff can lead to an unwanted charge and forfeiture of any remaining free trial. Other common errors include not saving confirmation evidence, assuming an email unsubscribe also cancels billing, or not checking whether taxes or third‑party billing alter the effective price or refundability.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| Web (superchannelplus.ca) | Cancel within 14‑day trial to avoid charges; refunds after billing not guaranteed | Easy |
| iOS (App Store) | Unused trial forfeited when billed; refunds handled via Apple on a case‑by‑case basis | Medium (must use Apple ID subscription controls, 24‑hour cutoff) |
| Google Play | No clear published policy; likely handled via Google Play or provider - refunds uncertain | Medium (inconsistent guidance; may require contacting provider) |
| TV providers (Bell, MTS, Cogeco, Fubo, IPTV) | Refunds and cancellation terms depend on the provider’s policy | Medium to Hard (requires dealing with the specific provider) |
| Registered mail to corporate office | Provides formal proof of request; refund not guaranteed | Medium (formal process, requires mailing and proof of delivery) |
After cancelling
After you cancel, retain cancellation confirmations, screenshots and any postal proof. Monitor your bank or card statement for any unexpected charges and, if billed in error, contact the merchant and your card issuer promptly to dispute the charge. If you need more guidance or wish to escalate, consult provincial consumer protection resources or the dispute procedures of Apple/Google/your payment provider.
Helpful links: Super Channel+ site: superchannelplus.ca; Apple support on managing subscriptions: Apple - manage subscriptions; Google Play subscriptions help: Google Play - cancel subscriptions; general Canadian consumer protection information (federal): consumerinformation.ca.
Address
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Suite 200, 5324 Calgary Trail
Edmonton, Alberta T6H 4J8
Canada