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Cancel TV2 PLAY
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Cancellation service #1 in Canada
4.9Calculated on 5.6K reviews
I hereby notify you of my decision to terminate the contract relating to the Tv2 Play service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Tv2 Play: Easy Method
What is Tv2 Play
TV2 Play is a streaming service operated by TV2 that provides live TV channels and on-demand video content, including dramas, entertainment shows and sports programming. Availability, features and plan options can vary by region and by how you subscribe (directly on the web, via a TV provider, or through mobile app stores).
How to cancel Tv2 Play
- If you subscribed through the Apple App Store or Google Play, you must cancel through that store (providers generally cannot cancel on your behalf). For guidance, use the App Store or Google Play subscription management screens or contact Apple/Google support. See a user note on store cancellations: reddit.com.
- If you subscribed directly on TV2 Play (web/direct), sign in to your TV2 Play account and cancel from the subscription or account settings; cancellations typically run until the end of the paid period.
- If your subscription was arranged via a television provider (TV2 Play Premium through a provider), follow that provider’s cancellation process or contact their customer support; terms vary by provider.
- If you want a formal written cancellation or need documentation, send a registered letter (recommended) to TV2 Play’s business address (see Address section below) and keep the postal receipt for your records.
- After cancelling, keep any confirmation emails or screenshots showing the cancellation date and method in case you need to dispute charges.
What happens when you cancel
If you cancel a web/direct subscription, the service typically remains active until the end of the paid term rather than cutting off immediately; free-trial cancellations may end the trial access immediately depending on the service’s policy. If you cancel via the App Store or Google Play, the cancellation follows the store’s rules (for example, access may continue until the end of the billing period). Providers generally cannot cancel App Store/Google Play subscriptions for you.
Your account details and any associated personal data are governed by TV2 Play’s privacy policy; if you want data deleted or have questions about account retention you should contact TV2 Play support and keep written records of any requests.
Will I get a refund?
TV2 Play reports a 14-day right of withdrawal for the Basis package if the service has not been used - this is effectively a cooling-off right and applies only when the service remains unused. In most other cases, once you have started using the service (including consuming content or using a paid trial), refunds are generally not offered. Usage-based or ongoing subscriptions typically follow the normal cancellation terms and do not provide refunds after the service has begun.
Tv2 Play plans and pricing
| Plan | Price (CAD) |
|---|---|
| Basis | Varies |
| Premium (via TV provider) | Varies |
| App Store / Google Play subscriptions | Varies |
Your consumer rights in Canada
Canadian consumer protections do not automatically mirror EU/Danish 14‑day withdrawal rules for digital content. In practice in Canada many streaming providers treat subscription fees as non‑refundable once the subscription period has started, and users generally retain access until the end of the paid period after cancellation. If you purchased through the App Store or Google Play, Apple’s and Google’s refund/appeal processes apply and you should contact them for refund requests.
If you believe you were charged unfairly or after cancellation, contact your payment provider or bank to discuss options; escalating to a chargeback is a last resort and subject to your card issuer’s policies. Keep records (screenshots, confirmation emails, registered-mail receipts) to support any dispute.
Customer experiences
Reviews are mixed. Some users report satisfactory service and content availability. Common complaints include a limited content selection compared with expectations, problems with app compatibility on certain TV models or discontinued support for older devices, and reports of being charged despite believing they cancelled through Google Play or other channels. Several reviews also highlight a lack of clear notice when a free trial converts into a paid subscription.
Documentation checklist
- Account email and username; subscription start date
- Payment receipts and transaction IDs for recent charges
- Screenshots or PDFs of subscription settings showing cancellation attempts
- Confirmation emails of cancellation (if provided) or postal receipt for registered mail
- Dates/times of calls or chats with support and names of representatives
Common mistakes
Mistakes that lead to problems include cancelling in the wrong place (for example cancelling a web account while the subscription is billed through Apple/Google), assuming a provider can cancel an App Store or Google Play subscription for you, not saving a cancellation confirmation, and missing the end of a free trial because no reminder was set. Another frequent issue is expecting a refund after content has been accessed; most services do not refund once the service has been used.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| Web / Direct on TV2 Play | Possible - 14‑day withdrawal on Basis if unused; otherwise generally no | Low (cancel in account settings) |
| Apple App Store (iOS) | Per Apple’s refund policy (request via Apple) | Medium (manage in App Store / contact Apple support) |
| Google Play (Android) | Per Google Play policy (request via Google) | Medium (manage in Play Store / contact Google support) |
| Through TV provider (Premium) | Depends on provider’s terms | Variable (contact provider) |
After cancelling
After you cancel, confirm the cancellation method and keep the confirmation (screenshot or email). Check upcoming bank or card statements for any unexpected charges and contact the store (Apple/Google), your bank, or TV2 Play support promptly if an unauthorized charge appears. For formal disputes or if you need written proof, send registered mail to the TV2 Play address and retain the postal receipt as evidence. For additional reading on user experiences and cancellation notes, you may find these resources useful: Trustpilot reviews, community discussion, and guidance on termination policies: terminationexperts.com.
Address
TV2 play Rugaardsvej 25 5000 Odense Danmark