Kündigungsdienst Nr. 1 in United Kingdom
Vertragsnummer:
An:
Kündigungsabteilung – Tvplayer
30 Haymarket, 3rd Floor
SW1Y 4EX London
Betreff: Vertragskündigung – Benachrichtigung per zertifizierter E-Mail
Sehr geehrte Damen und Herren,
hiermit kündige ich den Vertrag Nummer bezüglich des Dienstes Tvplayer. Diese Benachrichtigung stellt eine feste, klare und eindeutige Absicht dar, den Vertrag zum frühestmöglichen Zeitpunkt oder gemäß der anwendbaren vertraglichen Kündigungsfrist zu beenden.
Ich bitte Sie, alle erforderlichen Maßnahmen zu ergreifen, um:
– alle Abrechnungen ab dem wirksamen Kündigungsdatum einzustellen;
– den ordnungsgemäßen Eingang dieser Anfrage schriftlich zu bestätigen;
– und gegebenenfalls die Schlussabrechnung oder Saldenbestätigung zu übermitteln.
Diese Kündigung wird Ihnen per zertifizierter E-Mail zugesandt. Der Versand, die Zeitstempelung und die Integrität des Inhalts sind festgestellt, wodurch es einen gleichwertigen Nachweis darstellt, der den Anforderungen an elektronische Beweise entspricht. Sie verfügen daher über alle notwendigen Elemente, um diese Kündigung ordnungsgemäß zu bearbeiten, in Übereinstimmung mit den geltenden Grundsätzen der schriftlichen Benachrichtigung und der Vertragsfreiheit.
Gemäß BGB § 355 (Widerrufsrecht) und den Datenschutzbestimmungen bitte ich Sie außerdem:
– alle meine personenbezogenen Daten zu löschen, die nicht für Ihre gesetzlichen oder buchhalterischen Verpflichtungen erforderlich sind;
– alle zugehörigen persönlichen Konten zu schließen;
– und mir die wirksame Löschung der Daten gemäß den geltenden Rechten zum Schutz der Privatsphäre zu bestätigen.
Ich behalte eine vollständige Kopie dieser Benachrichtigung sowie den Versandnachweis.
Mit freundlichen Grüßen,
14/01/2026
Cancellation Tvplayer: Easy Method
What is Tvplayer
TVPlayer is an online television streaming service that offers live TV channels and subscription packages through its website and mobile apps. It delivers digital content immediately after purchase and is managed either directly via TVPlayer's account area or through third‑party app stores (Apple App Store, Google Play, Amazon).
How to cancel Tvplayer
- Website - Sign in at the TVPlayer website, go to the "Account" or "Subscription" section and follow the on‑screen option to cancel your subscription.
- Apple App Store - Open Settings on your Apple device (or the App Store), go to your Apple ID > Subscriptions and cancel the TVPlayer subscription there. For Apple billing and refunds, you may need to contact Apple Support: Apple subscription support.
- Google Play - Open the Google Play Store app, tap your profile > Payments & subscriptions > Subscriptions and cancel TVPlayer. For refunds see Google Play help: Google Play refunds. Some stores require cancellation at least 24 hours before the next billing date.
- Amazon - If you subscribed through Amazon, cancel in Your Memberships & Subscriptions on Amazon's website or app and follow Amazon's guidance for subscription management (Amazon Canada).
- By post (written cancellation) - If you prefer a written request, send a signed cancellation letter by registered post (raccomandata A/R) to TVPlayer Ltd., 30 Haymarket, 3rd Floor, London SW1Y 4EX, United Kingdom. Keep proof of posting.
What happens when you cancel
When you cancel, your access will typically continue until the end of the current billing period unless otherwise stated by the store or TVPlayer. The subscription will not renew after that date. Your account details and viewing history may be retained in accordance with TVPlayer's privacy policy; check your account settings if you wish to delete personal data. If you cancel via an app store, future billing through that store stops but account records with TVPlayer may remain until you request deletion.
Will I get a refund?
There is no automatic statutory 14‑day right of withdrawal for immediately delivered digital content; TVPlayer's terms state that subscriptions for immediately provided services are not refundable under a 14‑day cooling‑off right. However, TVPlayer may provide refunds (full or partial) if service access failed due to a fault under their control. If you subscribed through Apple, Google Play or Amazon, refund requests may need to be made through the relevant store’s refund process and are subject to that store’s policies.
Tvplayer plans and pricing
| Plan | Price (CAD) |
|---|---|
| Monthly | Varies |
| Yearly | Varies |
Your consumer rights in Canada
Canadian consumers do not have a statutory 14‑day cancellation "cooling‑off" period for digital subscription services that are delivered immediately. TVPlayer’s terms reflect this exception for immediate digital delivery. That said, you retain the right to seek remedies if the service is not provided as described or suffers faults caused by TVPlayer; refunds or credits may be available in those cases. If you paid through a payment card, you can also discuss possible dispute or chargeback options with your card issuer, subject to their time limits and policies.
Customer experiences
User reports show a mix of issues and successes. Common negative experiences include being charged despite attempting to cancel, an unresponsive "confirm unsubscribe" button, immediate charges despite an advertised trial, and streaming stability problems (stuttering, crashes, particularly noted on some Fire TV devices). Some users have obtained refunds when outages were clearly attributable to TVPlayer, but outcomes vary depending on whether the subscription was managed through TVPlayer or a third‑party store.
Documentation checklist
- Account email and username
- Subscription/order ID, billing dates, and proof of payment (receipt or card statement)
- Date and method of your cancellation attempt (screenshots if available)
- Any error messages or evidence of service failure, if requesting a refund
- Proof of postage if you send a registered cancellation letter
Common mistakes
Users often assume cancelling an app will automatically cancel the subscription; if you subscribed via Apple, Google Play or Amazon you must cancel through that store. Another frequent error is cancelling too close to the renewal cut‑off - some stores require cancellation at least 24 hours before the next billing cycle. Failing to keep confirmation screenshots or proof of cancellation can make disputes harder. Finally, expecting a 14‑day automatic refund for immediate digital services is a common misunderstanding in Canada.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| Website (TVPlayer account) | Possible for TVPlayer‑controlled faults; no automatic 14‑day refund | Low - cancel in Account section |
| Apple App Store | Refunds handled by Apple; depends on Apple’s decision | Medium - use Apple subscriptions & support |
| Google Play / Amazon | Refunds handled by the store; rules vary | Medium - cancel via store subscriptions |
| Written letter (post) | Refunds considered by TVPlayer case‑by‑case; proof required | Medium‑High - slower, requires registered post |
After cancelling
After you cancel, keep confirmation emails or screenshots and monitor your card or app store billing to ensure no further charges. If you need help, start with TVPlayer’s support pages at TVPlayer Help. For store‑related billing or refund issues, use the appropriate store support: Apple (Manage subscriptions on iPhone), Google Play (Cancel or change subscriptions), and Amazon (Amazon subscriptions help). If you believe TVPlayer has failed to provide the paid service, gather documentation and request a refund from TVPlayer first; if that fails and you paid by card, consider contacting your card issuer about a dispute within their timelines.
Address
TVPlayer Ltd., 30 Haymarket, 3rd Floor, London SW1Y 4EX, United Kingdom - send signed cancellation letters by registered post (raccomandata A/R) and keep proof of posting.