Servizio di disdetta N°1 in Canada
Gentile Signora, Egregio Signore,
Con la presente Le notifico la mia decisione di porre fine al contratto relativo al servizio Videscape.
Questa notifica costituisce una volontà ferma, chiara e non equivoca di disdire il contratto, con effetto alla prima scadenza possibile o conformemente al termine contrattuale applicabile.
La prego di prendere ogni misura utile per:
– cessare ogni fatturazione a partire dalla data effettiva di disdetta;
– confermarmi per iscritto la corretta presa in carico della presente richiesta;
– e, se del caso, trasmettermi il saldo finale o la conferma di saldo.
La presente disdetta Le è indirizzata tramite posta elettronica certificata. L'invio, la marcatura temporale e l'integrità del contenuto sono stabiliti, il che ne fa uno scritto probante conforme ai requisiti della prova elettronica. Dispone quindi di tutti gli elementi necessari per procedere al trattamento regolare di questa disdetta, conformemente ai principi applicabili in materia di notifica scritta e di libertà contrattuale.
Conformemente alle regole relative alla protezione dei dati personali, Le chiedo inoltre:
– di eliminare l'insieme dei miei dati non necessari ai Suoi obblighi legali o contabili;
– di chiudere ogni spazio personale associato;
– e di confermarmi l'effettiva cancellazione dei dati secondo i diritti applicabili in materia di protezione della vita privata.
Conservo una copia integrale di questa notifica così come la prova di invio.
Cancellation Videscape: Easy Method
What is Videscape
Videscape appears to be a digital video/streaming or related software service brand, but there is no authoritative public information located in our search that confirms company details, official cancellation procedures, or a Canadian address. Because official documentation from Videscape could not be found, the guidance below combines general best practices for cancelling digital subscriptions with the limited third‑party information available.
How to cancel Videscape
- Check where you subscribed first: open the account or subscription area inside the Videscape app or website if accessible, or check your inbox for a signup/receipt email that identifies how you were billed.
- If you were billed through Apple, cancel the subscription in your iPhone/iPad Settings or via Apple Support: subscriptions. If billed through Google Play, cancel via the Play Store subscription settings or Google Play Help.
- If you cannot find an in‑app or store subscription, check the payment method (credit card or PayPal) for a merchant descriptor that may identify the billing source, then follow that route to cancel or contact the payment provider for details.
- If no direct cancellation route is available, contact your bank or card issuer to request a stop to future payments or to discuss a reversal/chargeback, and make a record of all steps and dates.
What happens when you cancel
Because Videscape’s official policy is not available, the practical outcomes of cancelling can vary. Typically, cancelling a digital subscription stops future recurring charges while your current paid period (if any) may continue until its scheduled end. Access to content or features is usually removed at the end of that billing period unless the provider states immediate termination on cancellation. Data associated with your account (profile, watch history, saved content) may be retained or deleted depending on the provider’s data retention policies; without official terms, you should assume data may be retained unless you request deletion explicitly.
Will I get a refund?
Third‑party sources indicate a 14‑day window for a full refund if you cancel within 14 days, with refunds processed within about 7 business days, and no refunds available after 14 days. This information was not confirmed with Videscape and should be treated as unverified. Exceptions and exact refund timing often depend on how you were billed (App Store, Google Play, directly by the provider, or via a third‑party payment processor) and on local consumer protection rules.
Videscape plans and pricing
| Plan | Price |
|---|---|
| Unknown | Varies |
Your consumer rights in Canada
Canadian consumer protection law provides several avenues for recourse, but rights can differ by province and by the nature of the purchase. There is commonly a limited “cooling‑off” expectation for some digital purchases (often referenced as 14 days in third‑party summaries), but that is not a universal rule applicable in every case. If you believe you were misled or charged improperly you can pursue a dispute with your card issuer, file a complaint with provincial consumer protection authorities, or consult the federal consumer resources. Because Videscape’s official terms are unavailable, confirm your options with your payment provider and local consumer protection office before relying on a specific remedy.
Customer experiences
Searches for customer reviews in Canadian review sites such as Trustpilot Canada and ProductReview Canada did not return verified reviews for Videscape. That means there is no readily available public record of recurring complaints or praise to summarize. In the absence of user reviews, common issues reported for similar services include difficulty locating cancellation instructions, unexpected or unclear billing descriptors, and delays securing refunds when terms are not easily accessible.
Documentation checklist
- Account email/username, order number or subscription ID, receipts or bank/credit card statements showing the charge, dates of subscription and cancellation attempts, screenshots of account pages or error messages, any communication threads (emails, chat transcripts) with the provider or app store, and the name shown on your card statement.
Common mistakes
Users often assume cancelling an app or deleting an account automatically stops billing; in many cases you must cancel the subscription in the billing platform (App Store, Google Play, or the provider’s billing portal). Another frequent mistake is not saving receipts or confirmation messages, which makes disputes harder to resolve. A third example is contacting the wrong party (e.g., emailing the app developer while the charge is handled through the App Store), which delays resolution.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| Apple App Store subscription | Possible refund via Apple review; third‑party data suggests 14‑day window (unverified) | Low - Medium (managed through Apple account) |
| Google Play subscription | Possible refund via Google Play review; third‑party data suggests 14‑day window (unverified) | Low - Medium (managed through Play Store) |
| Direct/web subscription (unknown provider) | Unknown - third‑party sources suggest 14 days for a full refund (unverified); depends on provider | Medium - High (may require contacting provider or payment issuer) |
| Bank/card chargeback | May result in reversal if bank finds in your favour; not a guaranteed refund | Medium (requires bank involvement and supporting evidence) |
After cancelling
Keep copies of confirmation messages, receipts, and any correspondence. If you were billed through Apple or Google, use the official support pages to check refund and subscription status: Apple subscriptions and Google Play subscriptions. For Canadian consumer guidance and how to escalate a dispute, see federal resources such as the Government of Canada consumer pages and your provincial consumer protection office. If charges continue after cancellation, contact your payment provider to request a stop on future payments or discuss a chargeback.
Address
No valid postal address for Videscape (Canadian or international) was found in available public records. If you need to escalate, rely on the payment provider (App Store, Google Play, bank or card issuer) and Canadian consumer protection agencies rather than a postal contact for the company.