Cancellation service N°1 in Switzerland
Contract number:
To the attention of:
Cancellation Department – Volleyball World
Chemin Edouard‑Sandoz 2‑4, c/o Château Les Tourelles
1006 Lausanne
Subject: Contract Cancellation – Certified Email Notification
Dear Sir or Madam,
I hereby notify you of my decision to terminate contract number relating to the Volleyball World service. This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual notice period.
I kindly request that you take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper receipt of this request;
– and, where applicable, send me the final statement or balance confirmation.
This cancellation is sent to you by certified email. The sending, timestamping and integrity of the content are established, making it equivalent proof meeting the requirements of electronic evidence. You therefore have all the necessary elements to process this cancellation properly, in accordance with the applicable principles regarding written notification and contractual freedom.
In accordance with the Consumer Rights Act 2015 and data protection regulations, I also request that you:
– delete all my personal data not necessary for your legal or accounting obligations;
– close any associated personal account;
– and confirm to me the effective deletion of data in accordance with applicable rights regarding privacy protection.
I retain a complete copy of this notification as well as proof of sending.
Yours sincerely,
14/01/2026
Cancellation Volleyball World: Easy Method
What is Volleyball World
Volleyball World is a digital sports streaming and content service that distributes live matches, on‑demand replays, highlights and related editorial material for indoor and beach volleyball events. It offers tiered subscription plans (monthly and annual) to access different levels of content and features.
The service is available via the Volleyball World website and mobile apps; for Canadian subscribers many purchases and renewals are processed through the App Store (in‑app purchases are billed in CAD as shown in the pricing table below).
How to cancel Volleyball World
- Cancel via the App Store (iPhone/iPad): Open Settings → your name → Subscriptions, find “Volleyball World”, then choose Cancel Subscription. Confirm the cancellation and keep the App Store receipt (order ID) for your records.
- Cancel via Google Play (Android): Open the Google Play Store → Menu → Payments & subscriptions → Subscriptions, select Volleyball World and Cancel. Save the Google order number and confirmation email.
- Cancel on the Volleyball World website: Sign in at volleyballworld.com, go to Account or Subscriptions and follow the cancel option. If the website shows USD pricing, note that Canadian in‑app charges are billed in CAD for App Store purchases.
- Formal written cancellation (recommended when you need legal proof): Send a signed cancellation letter by registered mail (raccomandata A/R) to the legal head office: VW Volleyball World SA, Chemin Edouard‑Sandoz 2‑4, c/o Château Les Tourelles, 1006 Lausanne, Switzerland. Keep tracking and delivery confirmation.
- If you were charged through Apple or Google, contact Apple/Google support for billing disputes and potential refunds - Volleyball World may not be able to directly reverse in‑app charges processed by the stores.
What happens when you cancel
When you cancel a paid subscription it will typically remain active until the end of the current billing period; you will retain access to paid content until the subscription expiry date. Automatic renewals will stop after the active period ends.
Your account profile and basic account data may be retained by Volleyball World according to their privacy policy; personal data retention, deletion and export options vary and may require a separate request to support. If you cancel a trial, access usually continues until the trial expiry unless you also request immediate termination.
Will I get a refund?
Volleyball World’s standard practice for in‑app subscriptions is that billing and refunds for App Store or Google Play purchases are handled by Apple or Google, respectively. For purchases made directly through Volleyball World’s website the refund policy published in their Terms of Service applies.
Refunds are not guaranteed for unused time in a subscription, but exceptions can apply for double billing, technical faults that prevented access, or when local consumer laws require a remedy. If you believe you qualify for a refund, first contact the store (Apple/Google) if the purchase was in‑app; for website purchases contact Volleyball World support and supply your receipt and account details.
Volleyball World plans and pricing
| Plan | Price (CAD) | Period | Features |
|---|---|---|---|
| All Access Monthly (App Store) | C$13.49 | Monthly | Full access to all Volleyball World content |
| Premium Monthly (App Store) | C$19.99 | Monthly | Premium tier content |
| Beach Pass (App Store) | C$9.99 | Monthly | Beach volleyball events only |
| All Access Annual (App Store) | C$124.99/year (~C$10.41/month) | Annual | Full access to all content at annual rate |
| Premium Annual (App Store) | C$79.99/year (~C$6.67/month) | Annual | Premium tier content at annual rate |
Your consumer rights in Canada
Canadian consumers are protected by federal and provincial consumer protection laws that prohibit false or misleading representations and provide remedies for defective or undelivered services. There is no universal federally mandated “cooling‑off” right for digital subscription services, but provincial statutes and specific circumstances (misrepresentation, technical failure, or breach of contract) can create a right to a refund or other remedy.
If you have a dispute you can: request a refund from the payment processor (credit card chargeback) within your card issuer’s time limits; file a complaint with the relevant provincial consumer protection office; or pursue small claims court for statutory remedies. For in‑app purchases, Apple and Google maintain their own refund processes that should be used first for purchases billed through their platforms.
Customer experiences
Customers commonly report that cancelling via the App Store or Google Play is straightforward when they use the correct account, and that App Store receipts and order IDs are essential when contacting support about billing. Some customers describe slow responses from platform or service support when disputing renewals or requesting refunds after the billing date.
Positive experiences often note clear confirmation emails and immediate subscription status updates after cancelling. Negative experiences typically involve confusion between website versus in‑app subscriptions, accidentally cancelling the app but not the subscription, or missing evidence of cancellation due to not keeping confirmation receipts.
Documentation checklist
- Account email and username used for Volleyball World
- Subscription receipt or order number (App Store/Google Play order ID or website receipt)
- Date of purchase/renewal and billing method (Apple ID, Google account, credit card)
- Screenshot of subscription settings showing active subscription (if available)
- Copies of any support emails, chat logs, or confirmation messages
- Registered mail tracking number and proof of delivery (for formal written cancellations)
Common mistakes
One frequent mistake is uninstalling the Volleyball World app and assuming the subscription has been cancelled - app removal does not stop in‑app subscriptions. Another is cancelling an account on the Volleyball World website when the subscription was purchased through the App Store; Apple will still bill unless you cancel through your Apple subscription settings.
Other errors include failing to retain receipts or order IDs and waiting until after a renewal date to initiate a refund, which can make resolution slower or reduce the chance of a reimbursement. Always verify which platform billed you and keep confirmation of cancellation.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| App Store (iOS) subscription | Refunds handled by Apple; possible but not guaranteed - request via Apple support | Low - Medium |
| Google Play (Android) subscription | Refunds handled by Google Play; possible for billing errors or short timelines | Low - Medium |
| Website subscription | Refunds handled by Volleyball World per their Terms of Service; contact support | Medium |
| Registered letter to head office (formal/legal) | No automatic refund - creates strong proof of cancellation and is useful for formal disputes | High (time and effort) |
After cancelling
After you cancel, keep copies of all confirmation emails, receipts and any cancellation confirmation screen. If you were charged after cancelling, first contact Apple/Google (for in‑app purchases) or Volleyball World support (for website purchases) and provide your documentation. If a refund is refused and you believe you have a legal right, consider a chargeback with your card issuer or a complaint to your provincial consumer protection office.
Helpful links: Volleyball World main site volleyballworld.com, Apple subscriptions and refunds Apple refund & subscriptions, Google Play subscriptions Google Play subscriptions, Government of Canada consumer info Canada - consumer protection.
Address
For formal written cancellations send a signed letter by registered mail (raccomandata A/R) to:
VW Volleyball World SA
Chemin Edouard‑Sandoz 2‑4, c/o Château Les Tourelles
1006 Lausanne, Switzerland