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I hereby notify you of my decision to terminate the contract relating to the Warhammer+ service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Warhammer+: Easy Method
What is Warhammer+
Warhammer+ is Games Workshop’s subscription service that bundles Warhammer TV shows, companion apps, a digital lore vault, and subscriber benefits such as miniature releases and merch discounts. It provides digital content and community-focused features for fans of Warhammer lore and hobby resources.
How to cancel Warhammer+
- For subscriptions started through Google Play (Android): open the Google Play app or web account, go to Subscriptions → select Warhammer+ → Manage → Cancel subscription. Do not rely on uninstalling the app to stop billing; confirm cancellation in Google Play. See Google Play Subscriptions.
- For digital purchases (Warhammer Digital eBooks, digital products): refunds are handled as a goodwill exception only. You must email Warhammer Digital within 48 hours of purchase and before any download attempt to request either a refund or an account credit. Refunds/credits are processed within 30 days of notice. See the Warhammer Digital returns policy at Warhammer Digital returns.
- If you cannot access web subscription pages from Canada: Warhammer+ currently restricts creating new subscriptions from Canada (regional blocking). Existing subscribers should cancel via the platform used at sign-up (Google Play, Apple App Store) or - if other channels are not available or you want a formal cancellation - send a registered letter (raccomandata A/R) to the corporate address with your subscription/account details and a clear cancellation request. See reporting on regional restrictions at Warhammer+ Canada subscription notice.
What happens when you cancel
Cancelling stops future automatic renewals. Typically, access to subscriber content continues until the end of the period you already paid for, but exact behaviour depends on the platform used (Google Play, App Store, or direct billing). Your account and any associated data are generally retained under Games Workshop’s account policies; if you want data deletion, request that explicitly when you cancel and follow any platform-specific steps.
Will I get a refund?
There is no general 14-day automatic refund for Warhammer+ subscriptions in Canada. Digital products are non-returnable by default; refunds are offered only in specific circumstances. Goodwill refunds for Warhammer Digital purchases are available only within 48 hours of purchase and only if no download attempt has been made; requests must be emailed in that window and refunds or account credits are processed within 30 days. Separately, defective digital products (eBooks, etc.) can be refunded or replaced if reported within 30 days, with refunds processed within 30 days after confirmation. See the Warhammer Digital returns policy and the Merch FAQ for details: Warhammer Digital returns and Warhammer Merch FAQ.
Warhammer+ plans and pricing
| Plan | Price (CAD) | Period | Features |
|---|---|---|---|
| Warhammer+ Monthly | C$9.99 | Monthly | Full Warhammer+ access, Warhammer TV shows, The Apps, digital lore vault, subscriber miniatures after 12 months, merch discount |
| Warhammer+ Annual | C$84.99 | Annual | Same as above, plus receive subscriber miniature after 1 month |
Your consumer rights in Canada
Under Canadian consumer expectations for digital goods, downloads are not returnable by default; you generally only have a right to a refund or replacement if the product is defective and you report it within a specified window (for Warhammer digital products that window is 30 days for defects). Regional regulatory issues have affected service availability: Warhammer+ has restricted new subscriptions from Canada due to regional challenges (including language-law implications), though existing Canadian subscribers may continue to be serviced. For product-specific refund rules, consult the Warhammer Digital returns policy and the merch FAQ linked earlier.
Customer experiences
Reviewers commonly praise the quality of Warhammer products and report positive, responsive customer service and generally fast shipping where physical goods are concerned. At the same time, many users report problems with website usability (search and checkout issues), difficulties redeeming promotional items, and complaints about unwanted or hard-to-stop auto-renewal behaviour. Trustpilot and other review sites show a mix of positive and negative feedback reflecting those themes: good product quality versus friction in web/account handling. For community reports on Canadian subscription access issues, see the Wargamer coverage and user reviews.
Documentation checklist
- Account email and username, subscription/order number, and billing details
- Date and time of purchase or last renewal
- Payment method and transaction ID (if available)
- Screenshots: purchase confirmation, subscription page, and any error messages
- Evidence of no download (for Warhammer Digital goodwill requests) or proof of defect (for faulty-product claims)
- For Google Play: subscription page screenshot showing cancellation; for registered mail: copy of the letter and tracking/receipt number
Common mistakes
Common errors include assuming uninstalling the app cancels the subscription (it does not), missing the tight 48-hour goodwill window for Warhammer Digital refunds if you want a refund before any download, sending cancellation communications without including account or transaction details, and expecting a generic 14-day statutory refund for digital subscriptions. Also note that if you signed up through a platform such as Google Play or Apple, cancellations and refund requests should be initiated through that platform first.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| Google Play subscription | No guaranteed refund via Warhammer+; cancellation stops future billing and refunds are subject to Google Play policies | Easy (cancel in Google Play account) |
| Warhammer Digital purchase (direct) | Goodwill refund only within 48 hours if no download attempted; faulty items refundable if reported within 30 days | Medium (tight deadlines; evidence required) |
| Web / direct Warhammer+ from Canada | Not a standard route for new Canadian subscribers (site access restricted); refunds depend on purchase channel and policy | High (regional blocking and limited self-service) |
| Registered letter to corporate address | Formal cancellation request - refund eligibility depends on purchase type and policy; use for cases where other options are unavailable | Medium - High (formal, slower processing) |
After cancelling
After you cancel, keep copies of confirmation emails, cancellation screenshots, and any registered-mail receipts or tracking numbers. If you need to follow up, use platform-specific support (Google Play for Android subscriptions) or the Warhammer Digital returns/contact routes for direct purchases. Helpful links: Google Play subscriptions support at Google Play Subscriptions, Warhammer Digital returns at Warhammer Digital returns, Warhammer Merch FAQ at Merch FAQ, and reporting on Canada subscription access at Wargamer: Warhammer+ Canada. Retain all documentation for at least 30 days after your request in case you need to escalate or dispute billing.
Address
Games Workshop Limited, Willow Road, Lenton, Nottingham, NG7 2WS, United Kingdom.