Cancellation service #1 in United States
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Yupptv service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancellation Yupptv: Easy Method
What is Yupptv
YuppTV is a streaming service that offers live TV channels and on-demand content, primarily focused on South Asian programming, available via web, mobile apps and connected devices. It operates on a subscription model with monthly and longer-term packages and manages billing and cancellations through its site, customer support channels and, where applicable, platform app stores.
How to cancel Yupptv
You can cancel if you have a monthly subscription; quarterly, half‑yearly and yearly packages are stated as non‑cancellable by YuppTV. Cancellation of a monthly plan takes effect at the end of the current billing month, and YuppTV’s terms state that no refunds are given for unused time. If your subscription is through Apple or Google, you may need to manage it via those platforms (see links below).
- Website (monthly subscriptions): Sign in to your YuppTV account, go to Account/Subscriptions or Billing, find the active subscription and choose Cancel. Confirm the cancellation and keep any on‑screen or email confirmation. Cancellation will prevent renewal next month but access remains until the last day of the current billing month.
- Live chat / email / phone: Contact YuppTV billing support via live chat (Billing support on their site), email support@yupptv.com, or phone +1 866 663 7557 (Canada/USA). Request cancellation, provide your account details, and ask for a written confirmation (chat transcript or email). Note: customer reports indicate variability in responsiveness - save proof of any interaction.
- App Store / Google Play: If you subscribed via Apple App Store or Google Play, manage and cancel the subscription from your Apple ID subscriptions or Google Play Subscriptions page. Platform rules may apply for refunds and management; cancelling there will stop future renewals but YuppTV’s terms state charges already billed are non‑refundable.
- Registered mail (optional formal notice): If you prefer a paper trail, send a cancellation request by registered mail (raccomandata A/R) including your account name, email, subscription details and a clear cancellation statement to YuppTV USA, Inc., 11175 Cicero Drive, Suite 100, Alpharetta, GA 30022, USA. Allow postal delivery time and confirm receipt.
What happens when you cancel
If you cancel a monthly subscription, YuppTV will not renew it at the next billing date and your access typically continues until the end of the current paid month. YuppTV’s policy states that any non‑monthly packages (quarterly, half‑yearly, yearly) are not cancellable once purchased. Data such as account profile and billing records are generally retained according to the provider’s retention policy; you should request account deletion if desired and confirm any effects on reactivation or saved preferences.
Will I get a refund?
YuppTV’s stated policy is that charges once applied are non‑refundable and the service will not refund any unused portion of a subscription. There is no explicit 14‑day cooling‑off or right‑of‑withdrawal referenced in YuppTV’s terms for refunds. Account activation fees and device activation fees are also described as non‑refundable. If you believe you were charged in error or there was an unauthorized renewal, raise the issue promptly with YuppTV support and consider contacting your payment provider for possible dispute/resolution options under your card or bank protection rules.
Yupptv plans and pricing
| Plan | Price | Period | Notes |
|---|---|---|---|
| iOS App - New User | C$6.99 | Monthly | Subscription via iOS App Store (new user listing) |
| iOS App - Existing User | C$3.99 | Monthly | Subscription via iOS App Store (existing users) |
| Website / Other packages | Varies | Monthly / Quarterly / Half‑yearly / Yearly | Website lists USD and other regional prices; longer packages may be non‑cancellable |
Your consumer rights in Canada
Under YuppTV’s stated terms, you may cancel monthly subscriptions with effect at the end of the paid month; longer packages are listed as non‑cancellable. YuppTV’s policy disclaims refunds for unused service. These contractual terms coexist with consumer protection laws in Canada: if you suspect unfair billing, misrepresentation, or unauthorized charges, you can raise the issue with provincial consumer protection offices or your payment provider. Platform subscriptions (Apple/Google) are also subject to the respective platform’s cancellation and refund rules. Keep clear records of cancellation requests and confirmations to support any complaint or dispute.
Customer experiences
Customer feedback is mixed. Some users report helpful, knowledgeable support staff who successfully resolved issues. However, many reviews describe problems with unexpected renewals or charges after cancellation, slow or unhelpful customer service responses (chat, WhatsApp), streaming quality issues such as buffering and crashes, confusing billing/pricing information, and occasionally missing content that had been advertised. Several complaints describe intrusive ads despite paid subscriptions. These reports suggest you should document interactions and monitor billing carefully.
Documentation checklist
- Account email and username; subscription ID or order number
- Screenshot or copy of current subscription details and billing date
- Payment receipts or transaction records showing charges
- Copies or screenshots of cancellation attempts (account page, chat transcripts, sent emails)
- Any confirmation emails or messages from YuppTV confirming cancellation
- If using registered mail: copy of the mailed letter, tracking number and proof of delivery
Common mistakes
Users often assume cancelling mid‑month will produce a prorated refund; YuppTV’s policy does not provide refunds or credits for unused days. Another common error is cancelling through the website while the subscription was purchased through Apple or Google - that may not stop platform‑managed renewals, so always check where the original payment was made. People also sometimes delete the app believing that removes the subscription - app deletion does not cancel a subscription. Finally, failing to save a cancellation confirmation can make disputing post‑cancellation charges harder.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| Website (monthly subscription) | No refund for unused portion | Medium - cancellation permitted but users report occasional billing issues |
| Live chat / Email / Phone | No refund for unused portion | Hard - customer service responsiveness varies; keep records |
| App Store / Google Play | Depends on platform policies; YuppTV states billed charges are non‑refundable | Varies - managed through platform subscription settings |
After cancelling
After you cancel, save any confirmation and continue to monitor your bank or card statements for unexpected renewals. If you see charges after cancellation, contact YuppTV support first and provide your documentation. If issues are unresolved, contact your payment provider to dispute unauthorized or recurring charges. For platform subscriptions, consult Apple or Google support pages for additional help on refunds and subscription management. Useful links: YuppTV homepage: https://www.yupptv.com/, Google Play subscriptions help: Google Play subscription management, Apple subscriptions: Manage subscriptions on your iPhone or iPad. You may also email support at support@yupptv.com or call +1 866 663 7557 (Canada/USA).
Address
YuppTV USA, Inc. 11175 Cicero Drive, Suite 100, Alpharetta, GA 30022, USA