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I hereby notify you of my decision to terminate the contract relating to the Loqbox service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Loqbox: Simple Process
What is Loqbox
Overview
Loqbox is a UK‑based subscription service that helps users build credit while saving money. It reports on successful payments to credit reference agencies and holds savings in a secure account.
How it works
Members pay into a Loqbox savings journey (or membership) and the payments are reported as positive repayment history. The model combines saving with credit‑building rather than offering a loan.
How to cancel Loqbox
Web cancellation (recommended)
- Sign in to your Loqbox account and open your account dashboard.
- Go to “Manage Membership” and downgrade to the free “Lite” plan.
- After downgrading, select “Cancel my membership and close my Loqbox account.”
- Follow on‑screen prompts to confirm cancellation.
- Official guidance: How to cancel your membership.
Mobile apps and other platforms
The Help Center notes the mobile steps mirror the web flow: downgrade, then cancel via your account dashboard. No separate platform‑specific cancellation process is documented.
See the cancellation help article for details: Learn more.
What happens when you cancel
Access and features
After cancelling, your paid membership remains active until the end of the current billing cycle (monthly or yearly).
Your access to paid features continues until that date; you will not be charged again after cancellation.
Renewal, billing and credit reporting
Cancelling stops future charges and future reporting to credit reference agencies, but successful payments already made remain on your credit record.
For Loqbox Save specifically, cancelling within the cooling‑off window prevents credit reporting for that product.
Will I get a refund?
14‑day cooling‑off period (automatic)
Loqbox offers a 14‑day cooling‑off period: if you cancel within 14 days of signing up, cancellation plus a full refund is automatic.
This applies even if features have been used; Loqbox confirms refunds in this window are processed automatically.
After 14 days and processing times
- Outside the 14‑day window, refunds are generally not offered and are discretionary; contact support for exceptional circumstances.
- If you cancel Loqbox Save the same day a payment was taken, the bank may delay the refund (typically 5 - 7 working days, up to 12).
- Loqbox’s refund policy notes card refunds may take up to three days to reach your debit card after processing.
Official refund guidance: Refunds and exceptions and Loqbox Refund Policy.
Loqbox plans and pricing
Pricing availability
No INR pricing for 2024 - 2025 was found in official sources. Loqbox pricing is published in GBP for the UK market only.
The service appears unavailable in India; contact Loqbox for confirmation if you are trying to subscribe from India.
Contact for specific pricing
| Plan | Availability in India | Pricing / Notes |
|---|---|---|
| Loqbox membership / Loqbox Save | Not available / check with support | Contact for pricing (Loqbox publishes GBP pricing for UK market) |
Your consumer rights in India
Applicability and caveats
Loqbox is a UK‑based service; many official cancellation and refund rules referenced by Loqbox reflect UK/EU‑derived protections (14‑day cooling‑off).
If you are in India, availability, applicable consumer protections and remedies may differ from the UK‑based statements below.
Practical steps for Indian consumers
- Check whether Loqbox allows accounts from India before subscribing; the service may be unavailable locally.
- If charged in error, contact your bank for a chargeback and contact Loqbox support with evidence.
- Keep copies of cancellation confirmations, payment receipts and any support correspondence as evidence.
Customer experiences
Positive feedback
Many users praise Loqbox for helping build credit while saving money, citing transparency and ease of use.
Some reviewers report improved credit scores and appreciate the savings‑plus‑credit‑building model.
Negative feedback
Complaints include difficulties cancelling memberships or withdrawing savings, and unexpected recurring charges reported by some users.
Other negative reports mention perceived credit score impact after cancellation and slow or unresponsive customer support in isolated cases.
See user reviews: Trustpilot - Loqbox reviews.
Documentation checklist
What to gather before contacting support
- Account email and user ID
- Date of sign‑up and last payment date
- Screenshots of membership status, billing history and cancellation attempts
- Bank or card statements showing the charge(s)
What to include in your support message
- Clear request (e.g., “Cancel membership and close account”)
- Reference to cooling‑off period if within 14 days
- Attach screenshots and transaction IDs where available
Common mistakes
Not following the downgrade step
One common error is trying to cancel a paid membership without first downgrading to the free “Lite” plan. Loqbox’s flow requires downgrading then selecting the cancel option.
Misunderstanding refunds and timing
Expecting an immediate refund after cancellation can lead to confusion. Automatic refunds apply only within 14 days; outside that window refunds are discretionary.
Also expect bank processing delays (a few days to a week) for card refunds.
Comparative recap
At a glance
| Service | Availability in India | Refund window | Cancel method |
|---|---|---|---|
| Loqbox | Generally not available / check with support | 14 days (automatic); outside 14 days discretionary | Account dashboard: downgrade to Lite → “Cancel my membership and close my Loqbox account” |
| Typical subscription service | Varies by provider | Varies by provider and local law | Usually account dashboard or app store; check provider policy |
After cancelling
Next steps to confirm cancellation
Save any cancellation confirmation messages or screenshots. Verify your billing method to ensure no further charges occur after the billing cycle ends.
Where to get help
If you need support or have refund questions, use Loqbox’s Help Center articles:
Address
Registered office
Loqbox Technology UK Limited - Henleaze Business Centre, Henleaze, Bristol BS9 4PN, United Kingdom.
How to send correspondence
Use the Help Center to open support tickets or follow the cancellation guidance online. No India‑specific postal address for cancellations was located in official sources.
Support articles: Loqbox Help Center.