Cancellation Ramp: Easy Method

What is Ramp

Overview

Ramp is a business expense management and corporate card platform that helps companies control spending with analytics and virtual/physical cards.

It is used to issue corporate cards, automate expense reporting, and integrate with accounting systems for spend control.

Core features

Key capabilities include digital credit cards, spend controls, reporting, and integrations with accounting tools.

Ramp is primarily positioned as a fintech expense-management tool for businesses of various sizes.

How to cancel Ramp

If you purchased via the App Store (iOS)

• Open the App Store on your iPhone or iPad.
• Tap your profile icon, choose "Subscriptions", find "Ramp" in the list, and select "Cancel Subscription".
• Keep a screenshot or confirmation for your records after cancelling.

If you purchased via Google Play (Android) or web

• On Android open the Google Play Store, tap profile → Payments & subscriptions → Subscriptions → select "Ramp" → Cancel.
• For web purchases, Ramp does not appear to offer a publicly documented web cancellation flow; check your account billing settings where you purchased or the original payment platform.
• If unsure which platform charged you, check the payment method statement for the merchant name and follow that platform's cancellation steps.

If you need help or cannot find a cancellation option

• Collect your purchase receipt, transaction ID, and any email confirmations before contacting support.
• If the merchant is unresponsive, use the escalation steps under “Your consumer rights in India” below.

What happens when you cancel

Access and billing

When you cancel a subscription, auto‑renewal should stop at the end of the current billing period.

You will typically retain access until that paid period expires unless otherwise stated by the billing platform.

Data, cards and account effects

Cancellation may not immediately delete account data; account or transaction records are usually retained for reconciliation and compliance.

Physical or virtual corporate cards issued under a business account may remain governed by the employer or account administrator rather than the subscription setting.

Will I get a refund?

Ramp’s stated refund approach

Ramp’s refund policy says refunds are available only for fees paid for services not delivered or incorrectly delivered due to Ramp’s error.

Refund requests must be submitted within 30 days; approved refunds are processed within 7 - 10 business days to the original payment method.

Ramp refund information

India-specific timing and escalation

Under Indian Consumer Protection (E‑Commerce) Rules, platforms are expected to process refunds within 15 days of cancellation or return confirmation.

If a refund is delayed, consumers can escalate via the platform’s grievance mechanism, consumer forums, or regulatory bodies such as the Central Consumer Protection Authority.

Indian refund timelines and escalation

Ramp plans and pricing

Pricing availability

Ramp does not publish India‑specific pricing in INR publicly.

If you need plan details for your region or business size, contact Ramp sales or check your purchase platform for charged amounts.

Contact for pricing table

Your consumer rights in India

Key laws that apply

The Consumer Protection Act, 2019 and the Consumer Protection (E‑Commerce) Rules, 2020 require clear display of cancellation and refund policies by digital platforms.

These rules also prescribe timely refund processing and a grievance redressal mechanism for consumers.

Consumer rights and subscription refunds (India)

How to escalate if you have an issue

• First use the platform’s grievance redressal or support channels and retain all communication.
• If unresolved, file a complaint with consumer forums or approach the Central Consumer Protection Authority.
• Keep transaction evidence, timelines, and proof of contact when escalating a dispute.

Customer experiences

Positive feedback

Some reviewers praise Ramp’s integrations, reporting, and issuance of digital credit cards with flexible limits.

Users on SoftwareAdvice and Capterra highlight an intuitive interface and smooth accounting syncs for financial teams.

SoftwareAdvice reviews

Capterra reviews

Negative feedback

Other users report problems with customer support, slow responses, onboarding challenges, and delays in ACH deposits.

Some reviewers also describe difficulties with cancellation or undisclosed feature limitations.

Trustpilot feedback

Documentation checklist

What to gather before cancelling or requesting a refund

• Purchase receipt or invoice (transaction date, amount, merchant name).
• Subscription ID or transaction/reference number from your bank statement.
• Screenshots of subscription status, billing page, or cancellation attempts.
• Email correspondence or chat logs with the vendor or platform support.

Additional items for escalations

• Bank or card statements showing the charge.
• Any proof of service non‑delivery (screenshots, logs) if claiming a refund under service failure.
• Dates and timestamps for all steps you took to cancel or obtain a refund.

Common mistakes

Failing to cancel on the correct platform

Many consumers miss that subscriptions bought via the App Store or Google Play must be cancelled through those stores.

Not cancelling in the platform where the charge originated can leave the subscription active and keep charges recurring.

Insufficient documentation when requesting refunds

Not saving receipts, transaction IDs, or support messages can delay refunds or weaken escalation cases.

Always capture proof of purchase and any cancellation confirmation to speed resolution.

Comparative recap

Quick feature comparison

How to choose

Compare integrations, support responsiveness, and refund/cancellation clarity before committing.

Collect trial data and test billing flows to confirm cancellation paths and support channels.

After cancelling

Verify and monitor

• Check your bank or card statement for future charges for at least one billing cycle after cancellation.
• Save any cancellation confirmation and monitor for refunds if applicable.

If you do not receive a refund or response

• Use Ramp’s refund documentation and timelines as a reference: Ramp refund information.
• Refer to Indian refund timelines and escalation options: Escalation and legal timelines (India).

Address

Corporate address

Ramp Business Corporation (headquarters used as default):

28 West 23rd Street, Floor 2, New York, NY 10010, United States.

Notes

This is a corporate headquarters address; local support and billing practices may vary by country and the platform used to purchase the service.

For refunds and consumer law guidance in India, consult the links provided above.