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Ria

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Termination letter drafted by a specialized lawyer
Sender
Ria Cancel Transfer | Postclic
Ria
I‑Think Techno Campus, No. 1, 8th Floor, Wing A, Off Pokhran Road No. 2, Behind Yantra Park
400607 Thane West India
us_support@riamoneytransfer.com
Cancellation of Ria contract
Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the Ria service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
Ria
I‑Think Techno Campus, No. 1, 8th Floor, Wing A, Off Pokhran Road No. 2, Behind Yantra Park
400607 Thane West , India
us_support@riamoneytransfer.com
REF/2025GRHS4

Important warning regarding service limitations

Postclic is an independent third-party service, with no affiliation, partnership, or representation link with the brand Ria. The use of the brand name is strictly for reference and descriptive purposes, in order to identify the mail recipient. Postclic exclusively offers a mail drafting assistance service and a certified, timestamped, and tracked digital mail sending service. If your subscription was purchased through the Apple App Store or Google Play, the cancellation must be done directly with those platforms.

In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.

Please note, Postclic cannot:

  • guarantee that the recipient receives, opens or becomes aware of your e-mail.
  • guarantee that the recipient processes, accepts or executes your request.
  • guarantee the accuracy or completeness of content written by the user.
  • guarantee the validity of an incorrect or outdated address.
  • prevent the recipient from contesting the legal scope of the mail.

Cancellation Ria: Easy Method

What is Ria

Service overview

Ria is an international money transfer service that lets customers send funds from India to recipients abroad and receive remittances into India. It supports multiple payment methods and payout options depending on the destination.

How customers use it

Users initiate transfers via the Ria app, online account, or at retail locations. Ria processes payments, provides transfer tracking, and offers customer support for cancellations and refunds.

How to cancel Ria

Cancel via app/online

  • Open the Ria app and go to the transfer details, then tap "Cancel Transfer".
  • Or sign in to your online account, open your activity page and click "Cancel" next to the transfer.
  • Use these official instructions: How do I cancel my money transfer?.

Cancel in person or via support

  • Visit a Ria retail location with your order details and photo ID and request cancellation in person.
  • You may also contact Ria Customer Care by chat or phone to request cancellation; have the transfer ID ready.
  • Note: you cannot cancel a transfer once funds have already been paid to the recipient.

What happens when you cancel

Processing and status updates

If a cancellation is accepted, Ria will update the transfer status to canceled and begin refund processing to the original payment method or as instructed.

If the transfer was already paid to the recipient, cancellation is not possible under Ria’s terms.

Account access and records

Your account will retain transaction records and cancellation confirmations for reference and compliance purposes.

Keep confirmation numbers and any customer care reference codes until the refund completes.

Will I get a refund?

Refund policy and timelines

  • Refunds for canceled transfers are issued to the original payment source when cancellation occurs before delivery.
  • Typical timing: card refunds usually within 3 - 5 business days; bank transfer refunds around 4 business days; some refunds can take up to 10 business days total.
  • For details, see: How do I request a refund? and How long do refunds take?.

Exceptions and special cases

  • Cash payments: refunds for canceled cash transfers may require a submitted form and a voided check, or may be available in-store once cancellation is processed.
  • No automatic 14-day cooling-off period is provided; refunds only follow Ria’s cancellation/rejection rules.

Ria plans and pricing

General pricing note

Ria’s fees and exchange rates vary by corridor, payment method, and payout option. Public, fixed plans are not provided here.

Contact Ria or check the app for live rates and fees before sending.

How to get exact fees

Use the app or website to preview fees and exchange rates for a specific transfer amount and destination.

Retail agents can also display fees for in-person transactions.

Plan Price Period Notes
Contact for pricing Contact for pricing Contact for pricing Fees and rates vary by corridor, payment method, and payout option.

Your consumer rights in India

Cancellation rights under Ria’s terms

Under Ria’s terms, you cannot cancel a transfer once funds have been paid to the recipient. Cancellations are allowed only while the transfer is pending or rejected.

Refunds follow operational rules rather than a statutory 14-day cooling-off right for money transfers.

Refund rights and timelines

When a refund is due, Ria will return funds to the original payment method within the stated business-day timeframes.

If you face delays, keep records and contact Customer Care to escalate and obtain reference numbers for complaints.

Customer experiences

Positive feedback

Some users report fast transfers to India, noting delivery in 10 - 15 minutes on certain corridors and payout options.

Fast delivery can depend on payout method and recipient country rules.

Reported issues

Other users have reported funds being held and difficulty reaching support for large or complex transfers.

See community reports for context: user experiences and service complaints.

Documentation checklist

For online/app cancellations

  • Transfer ID or order number (from app or confirmation email).
  • Registered account email or phone number.
  • Transaction date, amount, and recipient details.

For in-person or cash refunds

  • Photo ID (government-issued) and the original receipt.
  • Bank details or voided check if refund must be routed to a bank account.
  • Completed refund/cancellation form if required by the retail location.

Common mistakes

Avoiding failed cancellations

Trying to cancel after funds have been paid to the recipient is a common error; this is not permitted under Ria’s policy.

Always check transfer status immediately after sending to act quickly if needed.

Other frequent errors

Attempting to cancel via the App Store or Google Play instead of the app or online portal will not work - Ria is a service app and cancellations must go through Ria’s flow.

Not having the transfer ID or receipt on hand will slow support and in-store cancellations.

Comparative recap

Quick comparison

Channel How to cancel Refund speed Cancelable after payout?
App / Online / Web Cancel from transfer details in app or activity page online; or contact chat/phone support. Refunds to card/bank typically 3 - 10 business days depending on method. No - cannot cancel if already paid to recipient.
App Store / Google Play Cannot cancel via app store; use in-app or online cancellation flow instead. See in-app/online refund timelines (card/bank rules apply). No - same restriction if funds already paid.
Retail / In-person Visit a Ria location with ID and receipt to request cancellation. In-store refunds may be immediate or take up to 15 business days minus fees depending on payment type. No - if payout completed, cancellation not possible.

Best channel recommendation

Use the app or online portal for fastest self-service cancellation and clear status updates.

Visit a retail location if you paid in cash or need an in-person resolution.

After cancelling

Next steps to track your refund

Keep the cancellation confirmation and check your original payment method for the refund within the timelines noted earlier.

If the refund is delayed, contact Ria Customer Care with your transfer ID and cancellation reference.

Useful official links

Address

Corporate address

I‑Think Techno Campus, No. 1, 8th Floor, Wing A, Off Pokhran Road No. 2, Behind Yantra Park, Thane West, Maharashtra 400607, India.

Notes about using the address

This address is for corporate correspondence. For cancellations or refunds, use the app, online portal, retail locations, or Customer Care channels for faster resolution.

FAQ

To cancel your Ria money transfer online, open the Ria app or sign in to your online account, go to the transfer details, and click 'Cancel Transfer'. If you need further assistance, you can also contact customer support.

No, you cannot cancel a Ria transfer once the funds have already been paid to the recipient. Ensure to cancel before the transfer is completed.

Refunds for canceled Ria transfers typically take 3-10 business days to process, depending on the original payment method used.

When canceling a Ria transfer in person, you need to visit a Ria retail location with your order details and a valid photo ID to request the cancellation.

Yes, refunds for canceled cash transfers may require additional documentation, such as a submitted form and a voided check. Always check Ria's official guidelines for specific cases.