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Cancel AUTHORIZE.NET
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I hereby notify you of my decision to terminate the contract relating to the Authorize.Net service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Authorize.Net: Easy Method
What is Authorize.Net
Overview
Authorize.Net is a payment gateway that lets businesses accept credit card and electronic check (eCheck/ACH) payments online.
It operates as a B2B service used by merchants and payment integrators to process transactions securely.
Core services
Core features include transaction routing, refund/void capabilities, and recurring-billing (Automated Recurring Billing, ARB) management.
The platform is commonly bundled with merchant account services or used as a standalone gateway by existing processors.
How to cancel Authorize.Net
Mobile app subscriptions (iOS / Android)
- App Store (iOS): Cancel via Apple’s subscription settings in the App Store. Legacy Authorize.Net mPOS apps were deprecated on July 15, 2025 and unsupported after August 29, 2025.
- Google Play (Android): Cancel via Google Play subscription or app settings. Legacy Android mPOS subscriptions follow the same deprecation/support dates above.
Web accounts and ARB subscriptions
- Web (Merchant Interface): There is no clear self-service “close account” button. Contact Authorize.Net support by chat, support case, or phone to request account closure.
- ARB Subscription: To cancel an individual recurring billing subscription, go to Merchant Interface > Recurring Billing > Edit Subscription > Cancel Subscription. To stop all ARB activity you may discontinue the entire ARB service.
- Tip: Verify account identity when contacting support and download your transaction history before initiating closure.
What happens when you cancel
Access and transaction processing
After cancellation, the gateway will stop creating new transaction authorizations once the account or subscription is closed.
Active settlements in progress may still complete; you should confirm with support whether processing continues for a short period.
Data and records
Transaction history and merchant reports may become inaccessible after account closure, so download and archive all records first.
Cancelation requests typically require identity verification before support will proceed with account termination.
Will I get a refund?
Standard refund policy
- Refunds are allowed only on transactions that have already settled within the past 180 days.
- Unsettled transactions cannot be refunded; they must be voided instead.
- Refunds must reference the original Transaction ID and be issued to the same card or bank account; they cannot exceed the original amount.
Timing and exceptions
- Credit card refunds typically appear in 3 - 5 business days to the cardholder’s account.
- eCheck/ACH refunds can take up to 7 - 10 business days to appear.
- There is no standard consumer-style 14-day cooling-off period through Authorize.Net; refund rights are transactional and governed by contract and card-network rules.
Authorize.Net plans and pricing
Summary
The following INR prices are approximate conversions and may not be listed officially by Authorize.Net for India.
These figures are provided as estimates only; contact sales or your reseller for definitive local pricing and billing terms.
Plan details
| Plan | Price | 期間 | Features |
|---|---|---|---|
| All-in-one (new merchants) | ₹2050/month (approx.) | 月額 | 2.9% + ₹26.6 per transaction |
| Payment Gateway (existing merchants) | ₹2050/month (approx.) | 月額 | ₹8.2 per transaction + ₹8.2 daily batch fee |
Your consumer rights in India
Applicability of Indian consumer law
Authorize.Net is a B2B payment gateway; typical consumer-protection rights such as a statutory 14-day cooling-off period do not apply to merchant gateway contracts.
Refund and cancellation rights are governed primarily by your contract with Authorize.Net, the merchant account agreement, and applicable card-network rules.
Practical steps for Indian merchants
- Review your Authorize.Net contract and any reseller agreements for termination and refund clauses.
- Retain evidence of communications, transaction IDs, and settlement reports when disputing holds, freezes, or withheld funds.
Customer experiences
Positive feedback
- Many merchants praise Authorize.Net for stable processing and long-standing reputation as a gateway owned by Visa.
- Smooth integrations and reliable transaction routing are commonly reported by long-term users.
Common complaints
- Frequent reports of difficulty cancelling accounts or subscriptions and limited pro-rated refunds.
- Reports exist of withheld funds, account freezes, and slow or limited customer-support responses in some cases.
Documentation checklist
Before contacting support to cancel
- Account login and merchant ID details used for verification.
- Recent billing statement and subscription identifiers (if applicable).
- Downloaded transaction history and settlement reports to archive records.
If requesting refunds or dispute resolution
- Original Transaction IDs for any refund requests.
- Payer card or bank details matching original transactions (as required by refund rules).
- Proof of identity and authorized representative documentation if closing a corporate account.
Common mistakes
Assuming self-serve account closure
Many merchants assume they can close an Authorize.Net account directly in the merchant portal.
In practice, account closure typically requires contacting support and completing verification steps.
Confusing voids and refunds
A common error is attempting to refund an unsettled transaction instead of voiding it.
Remember: unsettled transactions must be voided; refunds apply only to settled transactions within 180 days.
Comparative recap
Quick comparison
| Feature | Authorize.Net | 期間 |
|---|---|---|
| Cancellation method | Contact support for web accounts; app subscriptions via App Store/Google Play; ARB subscriptions cancellable in Merchant Interface. | N/A |
| Refund policy | Refunds only on settled transactions within 180 days; void unsettled transactions. | N/A |
| Pricing (example) | Approx. ₹2050/month; transaction fees as listed in pricing table above. | 月額 |
| Known issues | Difficulty cancelling, withheld funds or holds reported by some merchants. | N/A |
How to use this recap
Use the table to weigh cancellation friction, refund limits, and approximate costs when comparing gateways.
For definitive comparisons obtain written pricing and termination terms from any provider before signing.
After cancelling
Immediate next steps
- Confirm with support that your account or subscription is fully closed and request written confirmation.
- Download and securely store any remaining transaction and settlement reports for accounting and compliance.
Record keeping and follow-up
Monitor your bank and card statements for final refunds or residual charges for 30 - 90 days after cancellation.
If funds are withheld or disputes arise, use your saved documentation to escalate through contract dispute channels or card-network procedures.
Address
Mailing address
P.O. Box 9000, San Francisco, CA 94128, United States.
Notes
This address is provided as a business mailing point from available directories and may not be the operational support contact.
Always confirm contact channels and support methods within your merchant interface before sending sensitive documents.