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Indeed
Ground Floor, Block C, Divyasree Omega, Hitech City Road
500084 Kondapur , India
REF/2025GRHS4
Cancellation Indeed: Easy Method
What is Indeed
Overview
Indeed is an online job search platform that connects job seekers and employers. It offers free job listings and paid services such as Jobseeker Premium and employer products.
Core services
Services include job search, resume hosting, paid promotion tools for employers, and subscription features for jobseekers. Paid plans and purchase channels vary by product and platform.
How to cancel Indeed
Cancel Jobseeker Premium bought via Apple
- Open your iPhone or iPad Settings and tap your Apple ID name.
- Tap Subscriptions, find Jobseeker Premium, and tap Cancel Subscription.
- Access continues until the end of the paid billing cycle; refunds are not generally provided except where required by law (Indeed legal).
Cancel Jobseeker Premium bought via Google Play
- Open the Google Play Store app, tap your profile, then Subscriptions.
- Select Jobseeker Premium and tap Cancel subscription.
- Access continues until the end of the paid period; refunds are uncommon (third‑party guide).
Cancel employer products or web purchases
- Email [email protected] or contact your Indeed sales representative to request cancellation.
- Provide account details and your insertion order or receipt; cancellations typically take effect the next calendar month.
- Prorated refunds may be possible for prepaid annual plans in India, subject to terms in the insertion order and Indeed’s discretion.
Close account vs cancel subscription
- Closing your Indeed account does not automatically cancel paid subscriptions.
- Cancel subscriptions separately using the method appropriate to how you purchased them to avoid continued billing.
What happens when you cancel
Access and billing
When you cancel a subscription bought via an app store, access normally continues until the end of your current paid period.
For employer or web purchases, cancellation requests often take effect the next calendar month; billing may continue until that date.
Data and account
Your Indeed account and profile data remain unless you request account closure. Deleting an account is a separate action from cancelling subscriptions.
Employers should keep copies of insertion orders and receipts; jobseeker data may remain per Indeed’s privacy policy.
Will I get a refund?
General policy
Indeed typically does not provide monetary refunds for partially used billing cycles. Refunds and credits are offered at Indeed’s discretion.
Where legal requirements demand a refund, Indeed will comply in accordance with applicable law (Indeed India legal).
Exceptions and employer refunds
- Subscriptions purchased via Apple are generally non‑refundable except where prohibited by law (Indeed legal).
- Prepaid employer (e.g., EBH annual) subscriptions in India may receive prorated refunds of unused terms if cancelled immediately; this is subject to the insertion order and Indeed’s discretion (Indeed India legal).
- Refunds, if issued, are often provided as service credits rather than cash refunds.
Indeed plans and pricing
Note about pricing
Public, fixed pricing for Indeed’s paid products in India is not provided in the verified sources used for this guide.
If you need exact costs, contact Indeed sales or check your account billing page for current rates.
Contact for pricing
| Plan | Period | Price |
|---|---|---|
| Jobseeker Premium (Apple / Google) | monthly / annual | Contact for pricing |
| Employer products (EBH, CMPP, EP) | annual | Contact for pricing |
| Basic Indeed account | monthly | Free |
Your consumer rights in India
Legal framework
Indeed’s terms do not state an automatic statutory 14‑day cooling‑off period for digital subscriptions in India.
Consumer protections under Indian law still apply; where law requires refunds or other remedies, providers must comply.
Practical rights and limitations
- Refunds are offered at Indeed’s discretion and may be in the form of service credits unless law requires otherwise (Indeed India legal).
- For employer annual subscriptions, prorated refunds may be allowed if specified in the insertion order.
Customer experiences
Positive feedback
Some users report that Indeed’s interface and core job search functionality work well over time.
Paid features can be useful to boost visibility for some jobseekers and employers.
Negative feedback and risks
- Many reviews report spam, stale or fake job postings, and poor search refinement (Trustpilot).
- Complaints exist about scam‑like offers and requests for payments from third parties or look‑alike domains (ConsumerComplaints.in).
Documentation checklist
What to gather before contacting support
- Account email address and username used with Indeed.
- Order number, insertion order, or purchase receipt showing dates and amounts.
- Payment method details (last four digits, transaction reference).
- Screenshots of subscription status or billing charges.
Additional helpful items
- Name of sales representative (for employer customers) or purchase confirmation email.
- Dates you requested cancellation and any confirmation numbers or reply emails.
Common mistakes
Assuming account deletion cancels billing
Many users delete their Indeed account expecting subscriptions to stop. Account closure does not automatically cancel paid subscriptions.
Always cancel the subscription via the platform where it was purchased (Apple, Google Play, or via Indeed sales).
Expecting automatic refunds or immediate cancellations
Users sometimes expect immediate monetary refunds or instant stop of charges. Refunds are discretionary and access usually continues until the paid period ends.
Employer cancellations often take effect the next calendar month, not immediately.
Comparative recap
Quick comparison
| Plan | Period | Cancellation method | Typical refund outcome |
|---|---|---|---|
| Jobseeker Premium (Apple) | monthly / annual | Cancel via Apple ID > Subscriptions | Refunds uncommon; access until end of billing; legal exceptions apply |
| Jobseeker Premium (Google Play) | monthly / annual | Cancel via Google Play Store > Subscriptions | Refunds uncommon; access until end of paid period |
| Employer products (EBH, CMPP, EP) | annual | Email [email protected] or contact sales rep | Prorated refunds possible for prepaid annual plans in India; subject to terms |
Takeaway
Cancellation channel must match purchase channel. Refunds vary by product and are often discretionary.
After cancelling
Verify cancellation
- Keep cancellation confirmations and check your bank or app store billing history for any further charges.
- If charges continue, contact the purchase platform (Apple or Google) or [email protected] for employer plans.
Helpful links
Address
Registered operations address
Ground Floor, Block C, Divyasree Omega, Hitech City Road, Kondapur, Hyderabad 500084, India
Notes
No specific public cancellation mailing address is provided in the verified sources; use the email channels and legal contacts referenced above for subscription requests.
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Written by Ayaan Bhatia
eIDAS legal expert · 6 years experience
Lawyer specialized in digital trust services and the eIDAS regulation, I have been helping individuals and businesses send legally binding certified mail for 6 years.
FAQ
To cancel your Jobseeker Premium subscription bought via Apple, open your iPhone or iPad Settings, tap your Apple ID name, select Subscriptions, find Jobseeker Premium, and tap Cancel Subscription. Remember to keep proof of your cancellation.
To cancel your Indeed employer subscription, email [email protected] or contact your Indeed sales representative. Cancellations typically take effect the next calendar month, and refunds may be prorated for prepaid annual plans in India, subject to terms.
Yes, closing your Indeed account does not automatically cancel any paid subscriptions. You must cancel subscriptions separately to avoid continued billing, so check your account settings for details.
When you cancel a subscription purchased via an app store, your access continues until the end of the current paid period. For employer or web purchases, cancellation requests often take effect the next calendar month.
Indeed typically does not provide monetary refunds for partially used billing cycles. Refunds are offered at Indeed’s discretion, and where required by law, they will comply with applicable regulations.