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Dreamhost

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Termination letter drafted by a specialized lawyer
Sender
Dreamhost
1/163, SMG Pudur
641665 P K Palayam PO Tirupur India
mark.mcclain@dreamhost.com
Cancellation of Dreamhost contract
Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the Dreamhost service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
Dreamhost
1/163, SMG Pudur
641665 P K Palayam PO Tirupur , India
mark.mcclain@dreamhost.com
REF/2025GRHS4

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  • prevent the recipient from contesting the legal scope of the mail.

Cancellation DreamHost: Simple Process

What is DreamHost

Overview

DreamHost is a web hosting and cloud services provider offering shared hosting, cloud plans, reseller and dedicated cloud servers, plus add-on services such as domains, SSL, and professional services.

Who uses it

Individuals and businesses use DreamHost to host websites, run applications, and manage domains. Plans vary by storage, bandwidth, and features to fit small sites through enterprise needs.

How to cancel DreamHost

Cancel via DreamHost account panel (recommended)

  • Sign in to your DreamHost Manage Account panel.
  • Locate the service or hosting plan you want to cancel (Manage Account → Billing/Services).
  • Follow the on-screen cancellation link for that product and confirm the cancellation.
  • To request a refund under the 30-day guarantee, ensure the account is closed and the payment method used was credit card or PayPal.

Other cancellation methods and special products

  • Professional services: email proservices@dreamhost.com to cancel recurring professional services at least 7 calendar days before the end of the service term.
  • App Store / Google Play purchases: DreamHost documentation provides no clear guidance for app-store cancellations; check the store purchase history and the store’s cancellation/refund process.
  • Note exclusions: Email Service, Dedicated Server, and DreamCompute products are excluded from the standard 30-day hosting refund policy.

What happens when you cancel

Access and data

When you cancel a DreamHost hosting account, access to that hosting and associated functions will end once the account is closed.

Download backups and export databases before closing the account; credits only apply while the account is active and refunds require account closure where applicable.

Renewals and remaining services

Automatic renewals should stop for cancelled services, but domains and third-party add-ons may renew separately; verify each item on your billing/dashboard.

If terms violations occur, DreamHost may suspend services and that can affect refund eligibility.

Will I get a refund?

30-day money-back guarantee

  • DreamHost offers a 30-day money-back guarantee for Website Hosting Services paid by credit card or PayPal, if cancelled within 30 days of signup.
  • To receive a refund you must close the account and the original payment method must be credit card or PayPal.

Exceptions, processing and non-refundable items

  • Excluded from refunds: Email Service, Dedicated Servers, DreamCompute products, domain registrations, SSL certificates, and third-party add-ons (for example, AdWords credit).
  • Other payment methods are non-refundable. Refund processing can take up to 30 days depending on payment method.
  • Certain products may offer prorated credits instead of refunds while the account remains active; one-time service fees (e.g., some repair services) have specific refund rules.

DreamHost plans and pricing

Pricing summary

The table below lists DreamHost India prices and common plan features as provided by DreamHost India.

How to read this table

Prices reflect the plan name, price, billing period and a short feature summary. Verify current pricing in your DreamHost account before purchase or cancellation.

Plan Price Period Features
Personal (Shared Web Hosting) ₹149/month Monthly 1 Hosted Domain, 5 GB SSD, 100 GB Bandwidth, Free Domain, SSL, 99.95% SLA
Professional (Shared Web Hosting) ₹299/month Monthly 5 Hosted Domains, 10 GB SSD, 250 GB Bandwidth, Free Domain, SSL, 99.95% SLA
Premium (Shared Web Hosting) ₹359/month Monthly 10 Hosted Domains, 25 GB SSD, 500 GB Bandwidth, Free Domain, SSL, 99.95% SLA
Cloud Starter ₹99/month Monthly 1 Hosted Domain, 5 GB SSD, 100 GB Bandwidth, Free SSL, 99.95% SLA
Cloud Business ₹179/month Monthly 5 Hosted Domains, 10 GB SSD, 250 GB Bandwidth, Free SSL, 99.95% SLA
Cloud Enterprise ₹259/month Monthly 10 Hosted Domains, 25 GB SSD, 500 GB Bandwidth, Free SSL, 99.95% SLA
Cloud Starter ₹1,188/year Annual 1 Hosted Domain, 5 GB SSD, 100 GB Bandwidth, Free SSL
Cloud Business ₹2,148/year Annual 5 Hosted Domains, 10 GB SSD, 250 GB Bandwidth, Free SSL
Cloud Enterprise ₹3,108/year Annual 10 Hosted Domains, 25 GB SSD, 500 GB Bandwidth, Free SSL
Reseller Hosting Plan A ₹250/month Monthly 25 GB Disk Space, 500 GB Data Transfer, 10 Domains Control Panel
Reseller Hosting Plan B ₹500/month Monthly 50 GB Disk Space, 500 GB Data Transfer, 25 Domains Control Panel
Dedicated Cloud 32G ₹5,250/month Monthly 32 GB ECC, Intel Hexa-Core, 1000 GB RAID-10 SSD, 20 TB Bandwidth
Dedicated Cloud 64G ₹10,500/month Monthly 64 GB ECC, Intel Hexa-Core, 2000 GB RAID-10 SSD, 100 TB Bandwidth
Dedicated Cloud 128G ₹15,000/month (₹12,000 setup fee) Monthly + Setup 128 GB ECC, Intel i9, 2000 GB RAID-10 SSD, Unlimited Bandwidth (1 Gbit/s port)

Your consumer rights in India

Cancellation rights

DreamHost provides a 30-day money-back guarantee for website hosting paid by credit card or PayPal; customers may cancel within 30 days and request a refund as an explicit service term.

Limitations and additional rights

Beyond 30 days, refunds are generally unavailable; some products may offer prorated account credits while the account remains active, but policies vary by product.

If DreamHost suspends services for terms violations, refund eligibility can be forfeited. For disputes about refunds, customers can pursue bank/card chargeback or other payment-provider dispute channels.

Customer experiences

Positive feedback

Many users praise DreamHost for reliability, helpful support, a user-friendly control panel, and transparent pricing, with long-term customers reporting consistent service.

Recent positive reports highlight timely and useful support for new users getting sites operational.

Negative feedback

Complaints include billing issues, difficulties reaching support, unexpected charges, refund disputes, and concerns about domain/email reliability.

Some users describe downtime, webmail problems, and security or responsiveness concerns; experiences vary by customer and product.

Documentation checklist

What to prepare before cancelling

  • Account email and login details (or account ID) for the DreamHost panel.
  • Billing information: last invoice, payment method used (credit card or PayPal), and transaction receipts.
  • List of services to cancel (hosting, domains, add-ons) and screenshots of the billing page if needed.

Additional items

  • Backups of website files and databases exported locally.
  • Domain transfer authorization codes if you plan to move domains before cancelling.
  • For professional services cancellations, note the 7-day advance email requirement and keep a copy of sent cancellation email (proservices@dreamhost.com).

Common mistakes

Expecting refunds beyond policy

Many customers assume they can get refunds after 30 days; DreamHost’s 30-day money-back guarantee applies only to qualifying hosting paid by credit card or PayPal.

Do not rely on a refund if you paid with other payment methods; those are generally non-refundable.

Missing action steps

Failing to close the account can prevent a refund; refunds are issued only if the account is closed and creditability conditions are met.

Also, forgetting to stop separate renewals (domains, SSL, add-ons) or neglecting to request professional-services cancellations at least 7 days before term end are common errors.

Comparative recap

At-a-glance comparison

The table below summarizes plan categories, typical monthly price, refund eligibility, and key notes to help choose or compare plans before cancelling.

How to use this recap

Use this table to confirm whether a plan is likely eligible for the 30-day refund and whether special handling (domains, dedicated servers) is required before cancelling.

Category Typical Price (monthly) Refund Eligibility Notes
Shared Hosting (Personal / Professional / Premium) ₹149 / ₹299 / ₹359 30-day refund for credit card & PayPal Eligible hosting plans; close account for refund. Domains may be non-refundable.
Cloud Plans (Cloud Starter / Business / Enterprise) ₹99 / ₹179 / ₹259 30-day refund for credit card & PayPal (website hosting) Monthly and annual billing available; verify product-specific policies.
Reseller Hosting ₹250 / ₹500 Generally follows hosting refund rules; confirm in account May have different terms for add-on services and transfers.
Dedicated Cloud / Dedicated Server ₹5,250 - ₹15,000+ Excluded from standard 30-day hosting refund Often non-refundable; review setup fees and contract terms closely.

After cancelling

Immediate actions

Download final backups and export databases before you lose access. Update DNS records or point domains elsewhere if you plan to continue using them.

Transfer any domains you intend to keep before cancellation; domain registrations are non-refundable in most cases.

Support and next steps

If you purchased professional services and need to cancel, email proservices@dreamhost.com at least 7 days before term end and keep copies of correspondence.

If a refund is delayed, contact your payment provider (card issuer or PayPal) to open a dispute if appropriate. Keep all billing records and screenshots for evidence.

Address

Local address listed

1/163, SMG Pudur, P.K.Palayam (PO) Tirupur, Coimbatore TN 641665, India

Notes about physical cancellations

DreamHost primarily handles cancellations via the online account panel or email. There is no separate postal address required for cancellation requests.

For professional services cancellations, use the email requirement noted earlier; for all other matters, manage your account through the DreamHost control panel.

FAQ

To cancel your DreamHost account, sign in to your DreamHost Manage Account panel, locate the service you want to cancel under Billing/Services, follow the cancellation link, and confirm the cancellation.

Yes, if you cancel your DreamHost hosting within 30 days of signup and your payment method was credit card or PayPal, you are eligible for a refund, but you must close your account.

When you cancel your DreamHost account, access to your hosting and associated functions will end. Make sure to download backups and export databases before closing your account.

Yes, services such as Email Service, Dedicated Servers, and domain registrations are generally non-refundable. Check your account for specific terms regarding your products.

To cancel recurring professional services, email proservices@dreamhost.com at least 7 calendar days before the end of the service term to ensure your cancellation is processed.