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Cancel LINODE
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Cancellation service #1 in India
4.9Calculated on 5.6K reviews
I hereby notify you of my decision to terminate the contract relating to the Linode service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Linode: Easy Method
What is Linode
Overview
Linode is a cloud hosting provider that offers virtual private servers (VPS), managed infrastructure and developer-focused cloud services. It is used to deploy websites, apps, containers and Kubernetes clusters.
Who uses it
Developers, startups and small-to-medium businesses commonly choose Linode for predictable performance, straightforward pricing and API-driven management. Resellers in India may offer INR pricing and managed support on top of Linode infrastructure.
How to cancel Linode
Cancel via Cloud Manager (web)
- Sign in to Cloud Manager.
- Go to Account or Settings, then click “Close Account” or “Cancel this Account”.
- Confirm the cancellation when prompted. Services deactivate immediately; uninvoiced usage may still be billed and credits applied to your balance.
Other cancellation routes
- There is no dedicated Linode app in App Store/Google Play, so app-store cancellation does not apply.
- If you cannot access Cloud Manager, open a Linode Support ticket requesting cancellation and include account details and verification.
- For step-by-step example instructions, see an external cancellation letter template: Postclic: Cancel Linode.
What happens when you cancel
Service deactivation
Most services deactivate immediately after you confirm account closure. Virtual machines, managed services and backups become inaccessible unless you export data first.
Billing and credits
Uninvoiced usage up to the point of cancellation may still be billed. Any account credit is applied to the final balance, per Linode billing practice and the Master Services Agreement.
Will I get a refund?
Standard refund rules
- Full refund of the initial deposit is typically available if cancelled within 7 days of signup, with no processing fee.
- After 7 days, refunds are discretionary and reviewed by Support; a typical $5 processing/service fee often applies and prorated reimbursements may be considered based on usage.
- The MSA permits prorated refunds for payments made within 180 days of cancellation, subject to a $5 service charge; refund is returned to the original payment method when applicable.
Limitations and exceptions
- The Master Services Agreement (MSA) states there are no refunds or credits for partial months of service, upgrade/downgrade refunds, or unused months while an account remains open.
- If you face a disputed or delayed refund, escalate through Support and keep records; community experiences indicate some refund requests require follow-up.
Reference: Linode Master Services Agreement: https://www.linode.com/legal/msa/
Linode plans and pricing
Overview of listed reseller plans (INR)
Below are INR prices from Indian managed-service resellers that offer Linode infrastructure. Linode’s public site lists USD plans; resellers may include local support and billing.
Notes on accuracy
Prices reflect reseller listings in verified data. If you are billed directly by Linode (USD), convert using your card/bank rate and consider RBI recurring-payment behaviors.
| Plan | Price (INR) | Period | Features |
|---|---|---|---|
| Starter (NoFrillsCloud) 2 GB | ₹915.68 | Monthly | 2 GB RAM, 2 vCPU, 40 GB NVMe SSD, 1 TB Bandwidth - managed Linode |
| CPX22 (NoFrillsCloud) 4 GB | ₹1,164 | Monthly | 4 GB RAM, 2 vCPU, 80 GB NVMe SSD, 1 TB Bandwidth - managed Linode |
| CPX32 (NoFrillsCloud) 8 GB | ₹2,293 | Monthly | 8 GB RAM, 4 vCPU, 160 GB NVMe SSD, 2 TB Bandwidth - managed Linode |
| CPX42 (NoFrillsCloud) 16 GB | ₹5,512 | Monthly | 16 GB RAM, 8 vCPU, 320 GB NVMe SSD, 3 TB Bandwidth - managed Linode |
| CPX62 (NoFrillsCloud) 32 GB | ₹9,998 | Monthly | 32 GB RAM, 16 vCPU, 640 GB NVMe SSD, 5 TB Bandwidth - managed Linode |
| LC1GB (MaxCloudHost) | ₹999 | Monthly | 1 GB RAM, 1 vCPU, 25 GB SSD, 1 TB Bandwidth - managed Linode |
| LC2GB (MaxCloudHost) | ₹1,999 | Monthly | 2 GB RAM, 1 vCPU, 50 GB SSD, 2 TB Bandwidth - managed Linode |
| Cloud 4GB (MaxCloudHost) | ₹2,999 | Monthly | 4 GB RAM, 2 vCPU, 80 GB SSD, 4 TB Bandwidth - managed Linode |
| Cloud 8GB (MaxCloudHost) | ₹5,999 | Monthly | 8 GB RAM, 4 vCPU, 80 GB SSD, 5 TB Bandwidth - managed Linode |
Your consumer rights in India
Recurring payments and RBI guidance
Due to RBI guidance (since Oct 2021), recurring payments from Indian banks/cards may fail or require re-authentication.
Customers in India may need to make manual payments through Cloud Manager to avoid service disruption if automatic billing fails.
Escalation and cooling-off
- Linode’s 7-day full-refund window aligns with common cooling-off expectations for digital services, but check contracts and reseller terms.
- If refunds or cancellations are unfairly withheld, escalate through Linode Support, then consider local consumer protection forums or the Ministry of Consumer Affairs if unresolved.
See a Linode community post on changes to automatic payments for Indian customers: Linode Community: Automatic Payments for customers in India
Customer experiences
Positive feedback
- Long-time users praise reliability, fast deployment and Kubernetes support, including rapid node provisioning and working billing for many customers.
- Some reviews (Capterra) highlight affordable pricing, a usable dashboard and effective ticketed support with compensation in incident cases.
Negative feedback
- Complaints include account suspensions or signup denials flagged as “fraudulent behaviour” and delayed or limited support responses.
- Other reports cite unexpected charges after stopping services, ignored refund requests and slow support turnaround times.
Examples of customer reviews: Capterra India: Linode reviews and aggregated reviews: Trustpilot: Linode.
Documentation checklist
Before you contact support
- Account email and username, billing contact and payment method details.
- Latest invoices and payment receipts, including dates and amounts.
- Screenshots of account settings showing plan, active services, and the “Close Account” option if visible.
When opening a ticket
- Provide a clear request to cancel and refund (if applicable), include ticketable evidence and desired outcome.
- Keep copies of ticket IDs, agent names, timestamps and follow-up messages for escalation.
Common mistakes
Examples of avoidable errors
Failing to delete or stop individual Linodes, backups or block storage can leave resources running and incurring charges even after an attempted cancellation.
Assuming an app-store cancellation applies is a mistake: Linode has no dedicated public app for iOS/Android billing; cancellations must be done via Cloud Manager or Support.
Billing and confirmation issues
Not securing a written confirmation or ticket number after requesting cancellation can make disputes harder to resolve later.
Relying on automatic recurring payments in India without monitoring bank/card re-authentication can lead to failed payments and unexpected service interruptions.
Comparative recap
What to compare
When deciding to cancel or switch, compare direct Linode (USD) billing against local resellers (INR) for price, support and refund handling.
Quick comparison table
| Item | Example price (Reseller INR) | Example price (USD-native → approximate INR) | Notes |
|---|---|---|---|
| 2 GB plan | ₹915.68 (Starter, reseller) | $12 → ~₹1,080 | Resellers may be cheaper and include support; USD prices depend on conversion rate and bank fees. |
| 4 GB plan | ₹1,164 (CPX22 reseller) | $24 → ~₹2,160 | Reseller packages can include management; direct billing is simpler for refunds via Linode Support/US terms. |
| Refund policy | Subject to reseller terms and Linode MSA (resellers may have own rules) | Linode MSA: 7-day full refund, prorated within 180 days subject to $5 fee | Check whether you are contracted to the reseller or to Linode directly before cancelling. |
After cancelling
Immediate steps
- Export any remaining data and backups immediately before final deactivation if you still have access.
- Save final invoices, cancellation confirmation and support ticket numbers for records and disputes.
Useful links and escalation
- Linode Master Services Agreement (refund and terms): https://www.linode.com/legal/msa/
- Community posts about refunds and billing practices: Urgent refund community question
- Information on payment changes for Indian customers: Automatic payments for customers in India
- Example cancellation letter/template: Postclic: Cancel Linode
Address
Headquarters (India)
GROUND FLOOR, Augusta Building, Embassy Golf Links Business Park, Off Intermediate Ring Road, Domlur, Bangalore North, Karnataka 560071, India
GST / legal correspondence
The Mumbai address appears in some filings as the GST-registered address and may be relevant for legal or billing correspondence; check your invoice or reseller paperwork for the exact contact used for your account.