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Microsoft Azure

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Termination letter drafted by a specialized lawyer
Sender
Microsoft Azure
807, New Delhi House
110001 Barakhamba Road India
indiacomplianceofc@microsoft.com
Cancellation of Microsoft Azure contract
Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the Microsoft Azure service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
Microsoft Azure
807, New Delhi House
110001 Barakhamba Road , India
indiacomplianceofc@microsoft.com
REF/2025GRHS4

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Cancellation Microsoft Azure: Easy Method

What is Microsoft Azure

Overview

Microsoft Azure is a cloud platform offering virtual machines, storage, databases, networking, and many managed services on a subscription basis.

Organizations and individuals use Azure to host applications, run workloads, and store data with pay-as-you-go and reserved options.

Typical use cases

Common uses include VMs for compute, App Service for web hosting, SQL databases, and object storage for backups and archives.

Azure also sells support plans, reservations (prepaid discounts), and partner-managed agreements for larger customers.

How to cancel Microsoft Azure

Cancel via Azure Plan (web portal)

  • Sign in to the Azure portal and go to your account/subscriptions area.
  • Select the Azure plan or subscription you want to cancel and follow the portal prompts to cancel.
  • Note: Azure plan cancellations can be made at any time; outstanding fees remain payable.

Cancel other subscriptions, support plans, or app-store purchases

  • For one-month web subscriptions: terminate anytime without a cancellation fee; billing stops per the subscription terms.
  • For longer fixed-term subscriptions: check the start/renewal date - cancelling within the first 30 days has limited refund implications; later cancellations generally require payment for the full remaining term.
  • Support plans purchased via the portal can be cancelled in the portal; expect no prorated refunds for partial periods.
  • If you purchased via Apple App Store or Google Play, use the respective store’s cancellation/refund process; Microsoft will refer such requests to the store.

What happens when you cancel

Access and service termination

After cancellation, services stop according to the subscription terms and portal settings; some resources may be immediately disabled.

Billing may continue for any outstanding fees or prepaid commitments until they expire or are reconciled.

Data and backups

Data retention and deletion vary by service and contract; you should export or back up data before cancelling.

Once resources are deleted or retention periods lapse you may not be able to recover data, so download what you need first.

Will I get a refund?

General refund policy

Unless a law or a specific offer provides otherwise, most purchases are final and non-refundable under Microsoft’s service terms.

Billing errors should be reported promptly; Microsoft generally requires reporting within 90 days for consideration.

Specific scenarios and exceptions

  • Subscriptions longer than one month: cancelling within the first 30 days means you still pay for the first 30 days with no refund; cancelling after 30 days typically requires payment for the remaining term with no refund.
  • Support plans: cancellations normally do not result in prorated refunds; you may be billed for the full month.
  • Reservations (Reserved Instances): exchanges and prorated refunds are supported; cancellation may be free now but a future early termination fee (e.g., 12%) could apply.
  • App-store purchases (Microsoft 365, Copilot): refunds and cancellations are handled by Apple or Google, not Microsoft.

Microsoft Azure plans and pricing

Pricing summary

The table below shows approximate example prices for common Azure offerings in India as illustrative estimates.

Use the official pricing tools or contact sales for exact quotes tailored to your usage.

Plan Price (approx.) Period Features
B-series VM (e.g., B2s) ₹1,000/month (approx.) Monthly Low-usage general-purpose VM
D-series VM (general purpose) ₹2,500/month (approx.) Monthly Balanced compute and memory
E-series VM (memory-optimized) ₹6,000/month (approx.) Monthly Higher memory for memory-intensive workloads
F-series VM (compute-optimized) ₹3,000/month (approx.) Monthly Higher CPU-to-memory ratio
Lsv2-series VM (storage-optimized) ₹9,000+/month (approx.) Monthly High storage throughput workloads
Small - Medium Dynamic Website (App Service + SQL) ₹1,500 - ₹7,000/month (estimated) Monthly Web hosting with DB and basic scaling
Medium - High Traffic Website (VM + SQL + CDN) ₹6,000 - ₹30,000/month (estimated) Monthly Multiple services for high-traffic sites

Your consumer rights in India

Contract and refund rights

In India, there is no specific statutory 14-day cooling-off right for digital/cloud services; standard contract terms and the Microsoft Services Agreement apply.

That means refunds and cancellations are governed by the contract you accepted when subscribing.

Reporting billing errors and other protections

  • Report billing errors promptly; Microsoft’s agreement typically requires reporting within 90 days for correction or refund consideration.
  • Purchases through app stores are subject to the respective store’s refund policies under Indian consumer protection rules.
  • For reservations and prepaid items, Microsoft offers prorated exchanges/refunds under global policies; check your invoice adjustments for details.

Customer experiences

Common negative themes reported

Users commonly report billing problems such as charges after resource deletion and unexpected fees.

There are also frequent complaints about slow or unhelpful support and occasional portal errors and UX problems.

Positive perspectives and context

Many customers use Azure successfully for scalable infrastructure and enterprise integrations; large customers often have dedicated support and account teams.

Expect that experiences vary by plan, region, and whether you use partner or direct Microsoft support.

Documentation checklist

Before you contact support

  • Subscription ID(s) and subscription name(s).
  • Invoice numbers, billing account details, and payment method used.
  • Exact service names and resource IDs you want to cancel or delete.

For escalations or disputes

  • Records of the cancellation attempt (screenshots, timestamps).
  • Evidence of deleted resources or exports of critical data.
  • Correspondence with support, ticket numbers, and escalation notes.

Common mistakes

Assuming deletion equals billing stop

Deleting resources in the portal does not always immediately stop all charges; some services incur charges until the billing cycle ends or the subscription is cancelled.

Not exporting data before cancelling

Users sometimes cancel without backing up data and later cannot recover databases, blobs, or configurations.

Always export or snapshot critical data before initiating cancellation.

Comparative recap

Channel comparison

The table below summarizes cancellation flexibility, refund likelihood, and important notes for common channels.

Channel Cancellation flexibility Refunds Notes
Web (via Azure Plan) Cancel anytime via portal No automatic refund; outstanding fees payable Portal cancellation; check account billing
Web (subscription) One-month: flexible; Longer terms: conditional Within 30 days: pay first 30 days only; after 30 days: no refund & full term payable Depends on subscription term and renewal timing
Support plan Cancel via portal No prorated refunds typically Portal cancellation; billing often for full month
App Store / Google Play Cancel via store Handled by Apple/Google per their policies Microsoft refers you to the app store

After cancelling

Immediate steps

  • Download backups and export configuration/state before termination completes.
  • Verify invoices and confirm any outstanding payments to avoid later collections or blocks.

Follow-ups and support

If you need billing corrections or dispute a charge, raise a billing support ticket and keep ticket numbers and timestamps.

For app-store purchases, contact Apple or Google for refunds and cancellation help per their procedures.

Address

Microsoft office (India) - provided contact address

807, New Delhi House, Barakhamba Road, New Delhi - 110001, India

Note on contacting Microsoft

For official cancellation and billing support use the Azure portal’s billing and support channels and retain records of all communications.

Confirm the appropriate mailing or escalation address with Microsoft support before sending any physical correspondence.

FAQ

To cancel your Azure subscription, sign in to the Azure portal, navigate to your account or subscriptions area, select the subscription you wish to cancel, and follow the prompts. Remember, outstanding fees will remain payable.

If you cancel your Azure subscription within the first 30 days, you will only be charged for the first 30 days with no refund. After 30 days, you typically must pay for the full remaining term without a refund.

After cancellation, access to services will stop according to the subscription terms. It's crucial to export or back up your data before cancellation, as once resources are deleted or retention periods expire, recovery may not be possible.

You can cancel your Azure support plan via the portal, but typically, there are no prorated refunds for partial periods, and you may be billed for the full month.

If you purchased your Azure subscription through the App Store or Google Play, you need to follow their cancellation and refund processes, as Microsoft refers such requests to the respective app stores.