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I hereby notify you of my decision to terminate the contract relating to the Reliant Energy service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Reliant Energy: Step-by-Step Guide
What is Reliant Energy
Overview
Reliant Energy in an international context is known as an energy supplier based in Texas, USA. In India the name appears as Reliant Energy Solutions, operating primarily as a systems integrator for power and security equipment.
Business scope in India
The India entity focuses on installation, UPS and security systems rather than a consumer-facing electricity subscription. There is no app- or web-based subscription model for customers in India identified in available information.
How to cancel Reliant Energy
When cancellation applies
Cancellation requests in India typically apply to service contracts, maintenance agreements, or installation orders with Reliant Energy Solutions. They do not apply to an online energy subscription in India, because no such subscription product was found.
Step-by-step cancellation
- Review your written contract or service order to identify termination clauses, notice periods, and fees.
- Gather supporting documents: invoices, purchase orders, installation reports, warranty cards, and any email/text correspondence.
- Send a clear written cancellation request quoting the contract reference and desired termination date. Request written confirmation of receipt and effective cancellation date.
- Settle any undisputed outstanding invoices or follow contract dispute procedures for contested charges.
- Arrange return or removal of installed equipment if the contract requires de-installation or site handover.
- If you do not receive a response, escalate by repeating the request in writing and retaining delivery proof (registered post, courier receipt, or recorded delivery).
What happens when you cancel
Service and access
On effective cancellation, ongoing maintenance or support services normally stop as per the contract terms. Access to any associated services provided under a service agreement will end on the termination date.
Records and data
The company will typically retain transaction and service records for statutory and business purposes. You can request copies of invoices, service logs, and installation reports when cancelling.
Will I get a refund?
Standard policy
There is no universal consumer refund policy applicable to Reliant Energy in India; the company acts as a systems integrator rather than offering consumer subscriptions subject to a statutory cooling-off period.
Exceptions and steps to request
- Refunds depend on the specific contract terms and whether there is a proven defect, warranty claim, or breach of contract.
- To request a refund, provide the contract reference, evidence of defect or non-performance, and a clear refund amount and justification in writing.
- If the company refuses an eligible refund, consider raising a dispute through the contract’s dispute-resolution clause or a consumer forum.
Reliant Energy plans and pricing
Pricing availability
No published pricing in INR for services in India was identified. Pricing for energy supply (USD cents per kWh) is available only for Texas customers and does not apply to the India operations.
How to get a quote
For any specific service or hardware quote in India, contact the company and request a written estimate for your project or maintenance plan.
| Service / Plan | Period | Price (INR) | Notes |
|---|---|---|---|
| Contact for pricing | N/A | Contact for pricing | No published pricing in INR for India; obtain a written quote |
Your consumer rights in India
Relevant laws
Indian consumer protection laws cover defective goods, unfair contract terms and deficiency in services. These laws apply to contracts for goods and services entered into in India.
How rights typically apply
- If goods are defective or services deficient, you can seek repair, replacement, refund or compensation depending on contract and statute.
- Because Reliant Energy Solutions functions as a systems integrator, rights are exercised under the terms of supply, warranty and service contracts, and general consumer law where applicable.
- Where contractual remedies fail, you may approach a local consumer forum or civil court to seek redress.
Customer experiences
Positive feedback
Testimonials on the company’s website report satisfaction with UPS and security installations, noting stability and customer-friendly service.
Limitations of available reviews
No independent consumer reviews from third-party platforms were identified. This limits the ability to verify wider customer experiences beyond company-provided testimonials.
Documentation checklist
Before you contact the company
- Signed contract or service order with reference numbers
- Invoices and payment receipts
- Installation reports, acceptance certificates, and warranty cards
- All written correspondence (emails, messages) with Reliant Energy Solutions
If you escalate or file a complaint
- Photographs or videos of defects or installation issues
- Proof of attempted communication and delivery receipts
- Bank statements showing payments
- Identity and company details for the complainant
Common mistakes
Mistakes to avoid
Do not rely solely on verbal promises; always get key commitments in writing. Verbal agreements are hard to enforce if a dispute arises.
How to prevent problems
Read termination and warranty clauses carefully before signing. Ask for clear timelines, deliverables and penalty/fee provisions for early termination.
Comparative recap
Quick summary
This table compares the India presence of Reliant Energy Solutions with a typical retail electricity supplier model to highlight differences in offering and consumer implications.
At a glance
| Feature | Reliant Energy (India) | Typical Retail Electricity Supplier (India) |
|---|---|---|
| Presence | Systems integrator operating in India (installation, UPS, security) | Retail electricity suppliers provide metered energy plans to households and businesses |
| Subscription model | No app/web subscription model identified for India | Often monthly or prepaid plans with online account management |
| Pricing transparency | No published INR pricing; quotes provided per project | Published tariffs or plan rates in INR are commonly available |
| Refund / cooling-off | Refunds handled per contract; no statutory 14-day cooling-off identified for these services | Consumer protections and cooling-off may apply for some online consumer contracts |
| Consumer reviews | Company testimonials available; no independent review sources identified | Multiple independent review platforms commonly available |
After cancelling
Immediate actions
Obtain written confirmation of cancellation and a final invoice or account statement. Keep copies of all correspondence and evidence of delivery for future reference.
Next steps and escalation
- Ensure any agreed equipment removal or handover is completed and documented.
- If disputes remain, raise them through the contract’s dispute-resolution clause or file a complaint with the appropriate consumer forum.
- Request any retained data or service records you need for warranties or future service providers.
Address
Corporate address (India)
Reliant Energy Solutions
445, Block C&D, Shalimar Bagh, Delhi 110088, India
How to contact in person
Use the corporate address above for registered correspondence or in-person visits where appropriate. Always follow up written notices with a physical copy if contract terms require it.