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I hereby notify you of my decision to terminate the contract relating to the Final Fantasy Xiv service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Final Fantasy Xiv: Easy Method
What is Final Fantasy XIV
Overview
Final Fantasy XIV (FFXIV) is a subscription-based massively multiplayer online role‑playing game (MMORPG) published by Square Enix. Players create characters and play in the world of Eorzea with story content, dungeons, raids and social systems.
The game runs on multiple platforms and uses an account system (Mog Station) for subscription and account management.
Who operates services in India
Square Enix provides FFXIV services globally; regional legal terms for India are available through Square Enix India. Local jurisdiction and terms govern consumer queries and disputes.
Subscriptions and in‑game purchases are handled either by platform stores (App Store, Google Play) or via Mog Station/web depending on how the account was set up.
How to cancel Final Fantasy XIV
Cancel via iOS (App Store)
- Open iOS Settings → tap your name → Subscriptions.
- Find "Final Fantasy XIV" → tap it → select "Cancel Subscription".
- If you need a refund, you must request it via the App Store "Report a Problem" flow; see a guide at how to request FFXIV refunds.
Cancel via Android (Google Play)
- Open Google Play Store → tap profile → Payments & subscriptions → Subscriptions.
- Select "FINAL FANTASY XIV" → Cancel Subscription.
- After cancelling, use Google Play’s refund options if you believe you qualify; see refund guidance at refund guide.
Cancel via Web / Mog Station
- Log in to your Square Enix account on Mog Station and go to subscription management.
- Use the subscription management controls to stop recurring billing.
- Recurring charges stop immediately for future billing, but access typically continues until the end of the already‑paid period.
What happens when you cancel
Access and billing
When you cancel a recurring subscription, recurring billing stops for future cycles.
Game access normally remains until the end of your current paid billing period; you will not be charged again after cancellation.
Account and data retention
Your Square Enix account and character data remain unless you request account deletion through official channels.
Purchased items, in‑game currency and character progress are subject to Square Enix terms; these are not automatically refunded on cancellation.
Will I get a refund?
Square Enix refund policy (general)
Square Enix’s subscription charges are generally non‑refundable except in limited cases such as proven suspicious activity, free trial cases, or service compensation for significant downtime.
Practical experience and community reporting indicate that fees charged immediately on billing are typically not refunded for unused mid‑cycle time.
Platform‑specific refund options
- App Store: Use Apple’s Report a Problem / Request a Refund process; see guidance at how to request FFXIV refunds.
- Google Play: Request a refund via Google Play’s refund request flow after cancellation; procedural guidance is available at the same refund guide above.
- Chargeback/appeals: Independent guides discuss chargeback and dispute options for FFXIV charges; see an explanatory article at FFXIV chargeback guidance.
Final Fantasy XIV plans and pricing
Summary of available one‑time purchases
Below are common store prices in INR for base/collector editions and FFXIV Coin packages as available from verified pricing data.
Taxes or platform fees may apply; subscription (game time) is commonly purchased via FFXIV Coin in INR and redeemed in‑game.
| Plan | Price | 期間 | Features |
|---|---|---|---|
| Starter Edition (one-time purchase, includes 30-day free trial) | ₹1,248.00 | One-time | Base game + Heavensward, Stormblood; includes 30‑day free play |
| Complete Edition (one-time purchase, includes 30-day free trial) | ₹4,577.99 | One-time | Full game + expansions up to current; includes 30‑day free play |
| Complete Collector’s Edition (one-time purchase) | ₹9,154.99 | One-time | Full game + expansions + collector’s digital items |
| FFXIV Coin - 500 Coin | ₹390.08 | One-time | In‑game currency; can be used to buy game time |
| FFXIV Coin - 1,000 Coin | ₹790.15 | One-time | In‑game currency |
| FFXIV Coin - 1,500 Coin | ₹1,181.14 | One-time | In‑game currency |
| FFXIV Coin - 3,000 Coin | ₹2,363.19 | One-time | In‑game currency |
| FFXIV Coin - 4,200 Coin | ₹3,272.46 | One-time | In‑game currency |
| FFXIV Coin - 10,000 Coin | ₹7,818.80 | One-time | In‑game currency |
Notes on subscriptions
Official Mog Station displays subscription as redeemable via FFXIV Coin rather than direct INR subscription pricing in some regions.
Check the store you used to purchase (platform store or Mog Station) for the exact price and applicable taxes.
Your consumer rights in India
Square Enix India terms
Square Enix India’s Terms of Service state that virtual currency and certain digital items are provided under a revocable licence, and unused virtual currency is generally non‑refundable except where required by law or platform owner rules.
Refer to the Square Enix India terms for the official contract language: Square Enix India Terms of Service.
Indian consumer protection considerations
Indian consumer protection law may provide rights to refunds or remedies that cannot be excluded by a private contract, depending on the circumstances.
If you believe a merchant policy conflicts with mandatory law, you may consider seeking guidance from a consumer forum, legal adviser, or the courts of India (as specified by the terms of service).
Customer experiences
Positive feedback
- Some users report quick resolution for select issues, e.g., replacement of broken merchandise or remedial service gestures.
- Positive experiences tend to involve responsive support on specific, verifiable cases.
Negative feedback
- Common complaints include login problems, broken support links and reduced phone support availability.
- Players report confusion about bundled purchases that still require subscriptions and occasional slow or unresponsive customer support.
For community reviews, see aggregated feedback at Trustpilot - Square Enix.
Documentation checklist
What to gather before contacting support
- Square Enix account email and character/server details.
- Transaction IDs, receipts, order confirmation emails and payment method used.
- Screenshots of billing, subscription pages and any error messages.
How to prepare your request
- State clearly whether you want cancellation only, refund, or account deletion.
- Include dates, amounts charged and any supporting evidence of suspicious activity or service outage.
- Keep polite, concise records of all support interactions for escalation if needed.
Common mistakes
Cancelling the wrong subscription
Users sometimes cancel a different platform subscription (e.g., console store) while leaving the active subscription on Mog Station or vice versa.
Verify the billed payment source and subscription record before cancelling to avoid duplicate charges.
Expecting automatic refunds
Many expect a pro‑rated refund on cancelling mid‑cycle; Square Enix typically does not issue refunds for unused time unless exceptional conditions apply.
Always request refunds through the platform you were billed on (App Store, Google Play, card issuer) rather than assuming automatic reimbursement.
Comparative recap
Quick comparison
| Platform | How to cancel | Refund likelihood | 期間 |
|---|---|---|---|
| App Store (Apple) | Cancel via iOS Settings → Subscriptions → Final Fantasy XIV. | Refunds must be requested via Apple; moderate to low likelihood except for specific exceptions. | Access until end of paid period |
| Google Play | Cancel via Google Play Store → Subscriptions → FINAL FANTASY XIV. | Refunds via Google Play; outcome depends on Google’s criteria and timing. | Access until end of paid period |
| Web / Mog Station | Cancel in your Mog Station account subscription management. | Square Enix generally does not refund subscriptions; exceptions rare. | Access until end of paid period |
Recommendation
Cancel via the platform where the recurring charge originates and gather transaction evidence if you plan to request a refund or dispute a charge.
Use official support channels for the fastest resolution and keep records for escalation.
After cancelling
Next steps
- Confirm cancellation email or on‑screen message from the platform or Mog Station.
- Retain receipts and check your bank/credit card for any unexpected future charges.
Helpful resources
- FFXIV refund and chargeback guidance: JoinChargeback FFXIV guide.
- Chargeback overview for disputed FFXIV charges: DoNotPay - FFXIV chargeback.
- Square Enix India terms of service (legal & contact framing): Square Enix India Terms.
Address
Registered office (for written correspondence)
Square Enix Private Limited (registered office):
106, Raheja Plaza, 15 Shah Industrial Estate, Off Veera Desai Road, Andheri (West), Mumbai 400053, India
Notes about sending correspondence
If you choose to send a written cancellation or formal complaint, include account identifiers, transaction receipts and a clear statement of requested remedy.
Keep copies of all correspondence and use registered post or tracked courier where possible.