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Cancel SUPERNATURAL
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I hereby notify you of my decision to terminate the contract relating to the Supernatural service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Supernatural: Easy Method
What is Supernatural
Overview
Supernatural is a subscription-based virtual reality fitness app offering guided workouts in immersive environments. It combines boxing, meditation, dancing, and music-driven sessions for a full-body exercise experience.
Who runs it
The app is developed and distributed by the company behind the Supernatural product and is available through device stores (Apple, Google Play, Oculus/Meta) and directly via the Supernatural website. Availability and content updates have changed in recent months.
How to cancel Supernatural
Cancel via device app stores
- If you subscribed through the Apple App Store, cancel from your iOS device: open Settings → your name → Subscriptions and cancel Supernatural there.
- If you subscribed through Google Play, cancel from the Google Play app: Menu → Subscriptions → Supernatural → Cancel.
- If you subscribed via the Oculus (Meta) Store, cancel through your Oculus/Meta account subscription settings on the device or web interface.
- Supernatural cannot cancel store-managed subscriptions for you; you must cancel in the store where you purchased. (Source: Postclic) postclic
Cancel a direct (website/web app) subscription
- Log in at your Supernatural account on the website or web app.
- Go to Account Settings → Change/Cancel Membership and follow the on-screen steps to cancel.
- Alternatively, contact Supernatural support via support@getsupernatural.com to request cancellation. (Source: Terms of Service) getsupernatural - Terms
What happens when you cancel
Access after cancellation
After you cancel a subscription, you generally retain access to Supernatural until the end of your current paid billing period. Access does not immediately terminate unless a refund or credit is issued that terminates access.
Renewal and data
Auto-renewal will be stopped for future billing cycles once cancellation is processed through the store or your Supernatural account.
Your account data and progress are typically retained by Supernatural according to their terms; consult the terms or contact support for data-retention specifics. Terms
Will I get a refund?
Standard refund policy
Supernatural’s stated policy: subscription fees are non-refundable except where required by law. Prorated refunds are not generally provided after cancellation. (Source: Terms of Service) getsupernatural - Terms
Exceptions and recent developments
- If you believe you were billed in error, Supernatural allows you to dispute a charge within 60 days of the billing date; refunds or credits may be issued at their discretion. (Source: Terms of Service)
- Following announcements that Meta ceased new content updates, some users report Supernatural support offering prorated refunds for unused membership portions; those refunds reportedly terminate access when processed. (Source: Reddit) reddit - refund response
Supernatural plans and pricing
How pricing is presented
Official pricing and billing depend on region, the store used, and currency conversion by your bank. Supernatural’s public terms do not guarantee specific local pricing for India.
Contact for definitive price
Because Supernatural is not officially available in India and local charges vary, contact Supernatural support or check the app store for the exact billed amount for your account.
| Plan | Price | Period |
|---|---|---|
| Monthly | Contact for pricing | monthly |
| Annual | Contact for pricing | annual |
Your consumer rights in India
Cooling-off and refunds
Indian consumer law includes protections such as a statutory cooling-off period in some contexts, but Supernatural’s global terms state that refunds are not provided except as required by law.
If you subscribe from India, local consumer protection rules may apply and could override global terms in certain circumstances.
Practical steps if you have a dispute
- Contact Supernatural support and the store where you subscribed (Apple/Google/Oculus) first.
- If unresolved, contact your bank or card issuer to dispute unauthorised or incorrect charges.
- Consider raising a complaint with Indian consumer protection authorities or the National Consumer Helpline if you believe statutory rights were breached.
Customer experiences
Positive reports
Some users report that support granted prorated refunds when content updates ceased, showing responsive customer support in those cases. (Source: Reddit) reddit
Negative reports
Other users have reported continued charges after attempted cancellations, and difficulties cancelling via the Oculus/Meta store due to UI or processing issues. These problems have caused frustration and calls to cancel as a protest when updates stopped. (Sources: Reddit) reddit discussion
Documentation checklist
What to gather before cancelling
- Account email used for Supernatural and store receipts (Apple/Google/Oculus receipts).
- Subscription start date and recent billing dates for dispute reference.
- Screenshots showing active subscription in the store or account settings, if possible.
What to include in a refund or support request
- Clear description of the issue and desired outcome (cancel, refund, or both).
- Attach receipts, screenshots, and any support ticket numbers or correspondence.
- Include your payment method details only as needed for verification - do not share full card numbers in support messages.
Common mistakes
Attempting to cancel in the wrong place
A frequent error is assuming Supernatural can cancel a store-managed subscription for you. If you subscribed through Apple, Google, or Oculus, you must cancel through that store. Cancelling on Supernatural’s website will not stop store charges.
Expecting automatic refunds
Another mistake is expecting a prorated refund after cancelling. Supernatural’s default position is no refunds unless required by law, so do not assume immediate prorated credits will be issued.
Comparative recap
Quick side-by-side
The table below summarises main differences between subscribing via a device store and subscribing directly via Supernatural’s website.
Key takeaways
Use the method you originally used to subscribe when cancelling. For refunds, expect case-by-case handling and limited guarantees.
| Comparison | Store subscription (Apple/Google/Oculus) | Direct website subscription | Period |
|---|---|---|---|
| Where to cancel | Cancel in device settings or store subscription manager | Cancel at Account Settings on the Supernatural website or contact support@getsupernatural.com | - |
| Refund policy | Refunds handled per store and Supernatural’s terms; not guaranteed | Non-refundable by default; disputes can be raised within 60 days | monthly / annual |
| Access after cancel | Access usually continues until the end of the paid period | Access usually continues until the end of the paid period unless refund terminates access | - |
After cancelling
Follow-up actions
- Keep confirmation of cancellation from the store or Supernatural support until billing stops.
- Monitor your bank/card statements for any unexpected charges and raise disputes promptly if needed.
Helpful links and contacts
- Supernatural Terms (refunds, billing): getsupernatural - Terms
- Guide on cancelling via stores and experiences: postclic - cancel guide
- Community reports about refunds and support responses: reddit - refund response
Address
Corporate contact
Within Unlimited, Inc., PO Box 341352, Los Angeles, California 90034.
Support email
For direct account help and billing questions, contact support@getsupernatural.com.